Frequently Asked Questions

I want to find other content online

  • How do I enable captioning on PBS Video Player streaming videos?

    To enable the Closed Captioning option on pbs.org videos, please click the button  labeled CC in the bottom righthand corner of the viewing window, in between the Volume and Full Screen options.

  • How do I find a recipe or other information from a PBS cooking show?

    You can find information about many of the cooking programs featured on PBS stations at:
    KQED Food

    Please note that these programs are not necessarily distributed by PBS. Unlike the commercial television networks, which provide their local affiliates with a set program menu, PBS provides its member stations with programs from which they choose and schedule independently. PBS stations also obtain programs from independent producers and other distributors, which is often the case with cooking programs.

    Please note that whether or not a cooking series publishes individual recipes on its web site is a decision made by each show’s producers, not PBS. Many cooking series post only a few sample recipes on their web sites, due to copyright restrictions in the contract for cookbook publication.

  • I live outside the United States. Why can’t I stream PBS video content from pbs.org?

    While over-the-air broadcasts reach beyond U.S. borders into Canada and Mexico, online video is subject to geo-filtering, which restricts the areas that can view PBS content. PBS is legally obligated to ensure each program does not exceed its granted rights, which unfortunately eliminates international streaming ability for some PBS programs in Canada and elsewhere.

    You can find our Internationally Available collection, which is a compilation of programs that can be viewed outside of the United States, at:
    Internationally Available Collection
    We regret not being able to offer all our content online to our supporters.

  • Where can I find the transcript for a particular story or program?

    The availability of transcripts varies widley by programs. Please visit the program web site to determine if a transcript is available. For a list of programs go to:

    Programs A-Z
    Program Contacts

  • Where can I find the web site for a particular PBS program?

    Please check the Programs A-Z list for a comprehensive list of all program web sites on pbs.org. There are several reasons a particular program may not have a web site on pbs.org:
    - The program is not a PBS program, but was purchased by your local station from an independent distributor.
    - The producers of the program have chosen not to have a web site for various possible reasons.
    - A web site for the program may exist, but is not part of pbs.org.
    If you cannot find your favorite program on pbs.org, please check your local station's Web site via our Station Finder , or use an Internet search engine (Google,Yahoo, Excite, etc.).