Idea Lab

Further Reading

In my case, I am part of the Deaf community. This group, like many other disadvantaged groups, has multiple barriers that isolate them from the population at large. Thus their needs are often either ignored or misunderstood by outsiders. Journalists provide no exception to this trend. In such situations, citizen journalists can provide a key advantage over traditional journalism. Not only do they answer the call to report for their community, such citizen journalists have an understanding of the audience that has become an innate part of themselves. They understand the subject matter, the cultural issues, and the language.

But that doesn't mean any random person in a community can necessarily provide good reporting. Journalism is not an innate or everyday skill. Schools of journalism exist for a reason. They impart the knowledge necessary to not only create a story, but also to parse and understand the work and structure behind it that creates both a story and a publication.

This lack of knowledge should in theory be an easy fix. Train citizens with the skills necessary in order to be effective reporters on their own. But there's a catch. The exact same isolation that makes citizen journalism an effective tool in a minority/disadvantaged group like the Deaf, also makes it difficult to reach those who would most benefit from such training.

One excellent approach towards answering this problem is seen in Rising Voices. But Rising Voices focuses on those who would not otherwise have the resources to do this work. The Deaf community in America is only disadvantaged by American terms. We certainly should be able to afford (as a community, if not individually) the resources to do the much more cost effective internet reporting. What we do not have is the understanding of how to make the most effective use of these tools, nor do we have a base of contacts with the information needed to build up our skills.

I believe that this lack of resources is fairly common, especially in members of the so-called 'digital divide'. For one reason or another, there are many groups that might have the resources, but lack the savvy to understand what to do with them. So my question becomes... What exists to improve the training needs of such groups? And how can journalists help to better answer this need?