Amy O'Donnell

by Amy O'Donnell

I’m going to be honest: When I first joined FrontlineSMS, I had no idea how much goes into the design of software. Every screen, every button and every function has principled thought behind it. Gabriel White, the user experience designer for FrontlineSMS 2 In 2011, we worked alongside Gabriel White, a user experience designer from [...] more »

by Amy O'Donnell

Radio’s history has spanned over 100 years and it continues to reach billions — even in remote and underserved regions. So when UNESCO announced that the inaugural World Radio Day was to be celebrated on February 13, one question on many people’s lips was: Why now? Pamoja FM of Kenya relies on SMS news tips [...] more »

by Amy O'Donnell

Almost everyone who has listened to the radio within the last few years has heard a DJ call for the audience to send in a text message — whether to request the next song, respond to the latest news or to comment on the needs of their communities. Media outlets everywhere are using SMS to [...] more »