Scott Rosenberg

by Scott Rosenberg

The journalism industry ships lemons every day. Our newsrooms have a massive quality control problem. According to the best counts we have, more than half of stories contain mistakes — and only 3 percent of those errors are ever fixed. Errors small and large litter the mediascape, and each uncorrected one undermines public trust in [...] more »

by Scott Rosenberg

A window of opportunity is open right now for online journalists to build accuracy and accountability into the publishing systems we use every day. To understand why this is such a big deal, first hop with me for a minute into the Wayback Machine. It’s the mid-1990s. Journalists have just arrived on the web. They’re [...] more »

by Scott Rosenberg

Jonathan Stray has opened a new conversation about measuring accuracy in news reports. Stray, who works at the Associated Press and blogs on the side, comes at the issue with a refreshingly analytical, data-driven perspective. His in-depth post, which I urge you to read, does a couple of things. It summarizes important research: There seems [...] more »

by Scott Rosenberg

Beginning Monday, every new staff-written article on the Washington Post’s website came with a prominent link labeled “YOUR FEEDBACK: Corrections, suggestions?” One click takes the reader to a form for reporting errors or providing other feedback to the newsroom. This makes the Post the first major U.S. news outlet to heed the call that MediaBugs, [...] more »

by Scott Rosenberg

Last week Salon.com, a publication I helped edit for many years, officially retracted “Deadly Immunity,” a 2005 story by Robert F. Kennedy Jr. that had promoted scientific research (never very persuasive and now widely discredited) linking autism to preservatives once used in vaccines. It’s not often that publications go back and fix this sort of [...] more »

by Scott Rosenberg

We’re entering one of those fertile, exciting periods when the fundamentals of publishing are, yet again, undergoing massive revisions thanks to new technology. This time the trigger takes the form of the growing understanding that our consumption of news and information — still in mid-transition from print and broadcast to digital platforms — is migrating [...] more »

by Scott Rosenberg

The web is a two-way medium. But when it comes to reporting errors on news sites, too often, it might as well be broadcast or print. It’s time to change that. That’s why, yesterday, we announced the launch of the Report an Error Alliance — an ad hoc coalition of news organizations and individuals who [...] more »

by Scott Rosenberg

MediaBugs.org, our service for reporting errors in news coverage, has just opened up from being a local effort in the San Francisco Bay Area to covering the entire U.S. We’re excited about that expansion, and we’ve spiffed up various aspects of our site, too — check it out. But with this expansion we face an [...] more »

by Scott Rosenberg

Of this we can be certain: There is no such thing as the intersection of Mozart Place and 16th Street NW. These two Washington, D.C, thoroughfares in the Adams-Morgan area parallel each other. So when people who knew the neighborhood read the Washington Post’s “Crime Scene” post on Aug. 12 about a homicide in the [...] more »

by Scott Rosenberg

News organizations’ default response to criticism is to circle the wagons. “We stand by our story!” is a stirring thing to say, and sometimes it’s even the right thing. But in the web world of 2010, where everyone has a public platform, ignoring critics can also squander a news outlet’s credibility and alienate its audience. [...] more »