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      <title>MediaShift Idea Lab</title>
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      <description>Idea Lab is a group blog by innovators who are reinventing community news for the Digital Age.</description>
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      <copyright>Copyright 2012</copyright>
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         <title>Notifying Next of Kin in the Age of Facebook</title>
         <author>teru@kuwayama.com (Teru Kuwayama)</author>
         <description><![CDATA[<p>When she picked up the phone, I could tell from the sound of her voice that she didn't know yet. </p>

<p>"I'm sorry to tell you this -- but I wanted you to hear from a friend, not Facebook. Tim Hetherington was killed in Libya. Chris Hondros too. I'm really sorry."</p>

<p>There's a nauseating absurdity to those words, but it's the conversation I had yesterday morning with a friend. </p>

<p>I'd been getting "pings" for an hour, mostly by Facebook <span class="caps">IM, </span>asking if I knew anything about the tweets coming out of Libya. I wasn't taking them especially seriously at first, having spent most of the last decade in the swashbuckling photojournalist's world of close calls, near-misses, slight embellishments, and wild exaggerations. In this very foggy realm of war and disaster, epic tales abound -- of firefights, explosions, abductions and the like -- but today's hype turned out to be real.</p>

<h2>Contacting Next of Kin</h2>

<p>As I began reading the <span class="caps">SMS </span>messages on my mobile, the phone rang. A friend in a newsroom, choking out words through tears that Tim was dead. Chris badly wounded. Another friend unaccounted for. Attempts were being made to reach Tim's girlfriend. Chris had just gotten engaged, and it was unknown if his fiancée had been contacted yet. No idea about their families.</p>

<p>By the time I got off the phone with her, and turned back to my laptop, conversation threads were spilling across Twitter feeds and Facebook walls. Prayers, questions, doubts, and speculation were spreading at digital speed. </p>

<p>I've been an embedded photographer, inserted with soldiers or Marines in places like Iraq and Afghanistan. I've often signed a contract known as the Embedded Media Ground Rules -- one of the most basic terms of the contract is that news of casualties is withheld, until such time as the next of kin have received official notice. When troops are killed, that process of notification means real, live, human messengers are dispatched to the doorsteps of mothers and wives - sometimes in a complex maneuver where multiple family members, spread out across different and distant locations must receive a coordinated, simultaneous knock on their doors. </p>

<p>In the forward "area of operation" controlled by the military, a communication blackout is usually imposed, with Internet and phone service, if they even exist, shut down until the next of kin have been contacted. It's one of the conditions that few journalists object to - most of us agree that no mother should have to learn of her son's death in the pages of a newspaper. </p>

<p>In the Facebook and Twitter age, the time delay of the print news cycle seems positively quaint. I thought about that as I watched real-time updates stream across my monitor and mobile screens -- and I wondered if Tim and Chris had family and close friends who hadn't even woken up yet in whatever time zone they were in.</p>

<h2>News Spreads on the Social Network</h2>

<p>For Tim and Chris, there weren't any media ground rules, and in rebel controlled territory in Libya, there was no Internet blackout. News of their deaths was transmitted across a personal social network that happened to be composed of professional communicators. The information wasn't delivered by broadcast dumb-bombs -- it moved like laser-guided munitions, tracking and hunting through a guidance system of "friends," "likes," and "shares," steadily closing in on its targets with a speed and precision that conventional media couldn't dream of.</p>

<p>By mid-day, I'd learned that two other photographers had been wounded in the same incident. One of them was my friend Mike Brown, the other was a British photographer named Guy Martin who I've never met. The good news, at least, was that Mike had taken shrapnel to the shoulder, but was non-critical. The missing photographer, my friend Moises Saman, had made contact, and was safe, already in another country. </p>

<p>Conflicting reports kept coming about Chris - some said he's dead, others indicated that he suffered catastrophic head injuries but was clinging to life. There have been some angry comments about another photographer who first broke the news via Twitter or Facebook, and others of gratitude to him for assistance during the aftermath of the attack, as the wounded photographers received medical treatment. </p>

<p>Personally, I doubt that Tim and Chris probably would begrudge anyone for tweeting their deaths. In an information age, they lived and died by the sword, but it still feels kind of twisted.</p>

<p>As always, we are navigating unstable, and unknown territory, in the way we communicate.</p>

<p><em>Below is a photo I took of Tim Hetherington (left) and Basetrack's Balazs Gardi (right) in Brooklyn the night before Tim left for Libya.</em></p>

<p><img alt="tim hetherington and balazs gardi.jpg" src="http://www.pbs.org/idealab/tim%20hetherington%20and%20balazs%20gardi.jpg" width="520" height="520" class="mt-image-center" style="text-align: center; display: block; margin: 0 auto 20px;" /></p>]]></description>
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         <pubDate>Thu, 21 Apr 2011 09:28:32 -0500</pubDate>
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         <title>Basetrack Pushes Off to Follow Marines in Afghanistan</title>
         <author>teru@kuwayama.com (Teru Kuwayama)</author>
         <description><![CDATA[<p><strong><em>Safi Airways flight 4Q-52. Sept 28, 2010 at 20:00 <span class="caps">GMT</span>-Zulu</strong></em> -- I'm airborne and en route to link up with First Battalion, Eighth Marine Regiment (a.k.a. "one-eight," the subject of <a href="http://www.pbs.org/idealab/2010/08/one-eight-afghanistan-social-media-us-marine-corps229.html">our Knight News Challenge grant</a>), in southern Afghanistan.</p>

<p>We're at cruising altitude, somewhere between Hungary and Turkey, on a civilian flight into Kabul. The first leg of our trip, on Singapore Air between New York and Frankfurt, was fully packed. Frankfurt to Kabul is almost empty. Go figure. Apparently Afghanistan has yet to re-establish itself as a vacation destination for European tourists.</p>

<h2>Battling Red Tape</h2>

<p>Plan A was to travel from <a href="http://www.lejeune.usmc.mil/">Camp Lejeune</a> in North Carolina to Afghanistan with one of the first waves of Marines from one-eight -- but the battalion lost its first skirmish to red tape. Adjutant Lt. Hull, over at battalion <span class="caps">HQ, </span>waged a months-long campaign to clear me for travel on the chartered jets that the Marines use to reach Manas airbase in Kyrgyzstan. I traveled to Camp Lejeune repeatedly as identification cards and travel orders were being processed.</p>

<p>Ultimately, I don't fit into any of the Pentagon-approved categories for non-military passengers -- I'm not a contractor or a detainee -- and so I find myself standing by and watching as the first group of Marines push off from Camp Lejeune at 5 a.m. on one of the last days of August.</p>

<p>I drag my kit back to the civilian airport at Jacksonville, <span class="caps">N.C. </span>the next morning and head back home. I'm actually more than slightly relieved to have the departure postponed -- I need every second I can get to scramble this operation up to half-baked status. We're still a long way from cruising altitude.</p>

<h2>Preparations</h2>

<p>Over the next month, my place in New York takes on the appearance of a propeller-head survivalist compound. Piles of Kevlar flak jackets and bullet-proof ceramic rifle plates accumulate in the corners of my living room, with satellite phones, <span class="caps">GPS </span>navigators, and head mounted fiber-optic cameras spilling out across the floors. Stacks of portable hard drives are wedge between waterproof expedition packs, shockproof hard cases and Camo Bivy sacks. </p>

<p>Dubious looking men with shaved heads and laptops occupy all available couches, and a pervasive smell of spray paint and WD-40 fills the air, as gear gets modified, tricked out, and dialed down. Conversation is limited to Skype conference calls between cities across the planet as blueprints are drawn out for everything from website architecture and digital data management to water purifiers and solar power generators. Airline weight allowances and national regulations pertaining to body armor become subjects of almost obsessive concern. AmEx calls me several times a week to inquire about the "unusual activity" on my credit cards.</p>

<p>Occasionally my 3-year-old daughter wanders into the living room, puts on a ballistic helmet, and turns on the CD system, thus injecting Shakira and mil-spec interpretive dance into the mix.</p>

<p>Exactly one month after the original deploy date, the first two-man crew heads out for Afghanistan. We barely make our flight, dragging more than our combined body weight in baggage with us.</p>

<p>But the project is finally wheels up and mobile -- and it now has a name and a website: <a href="http://www.basetrack.org">Basetrack</a>. (Here's <a href="http://basetrack.org/2010/10/12/vienna-dubai-flight/">a recent blog post</a> about colleague's flight to Dubai.)</p>

<p>Everything else is <span class="caps">TBD, </span>but ready or not, here we come.</p>

<p>More soon from the other side.</p>]]></description>
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         <pubDate>Tue, 19 Oct 2010 09:14:30 -0500</pubDate>
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         <title>One-Eight, Afghanistan: Social Media + U.S. Marine Corps</title>
         <author>teru@kuwayama.com (Teru Kuwayama)</author>
         <description><![CDATA[<p>As the saying goes, "Be careful what you wish for."</p>

<p>In my case, I <a href="http://www.newschallenge.org/winner/2010/one-eight">won a Knight News Challenge grant</a> to launch an online, social media reporting network that follows a battalion of <span class="caps">U.S.</span> Marines throughout their deployment to southern Afghanistan. (Congratulations! You've won a year in Helmand Province, roadside bomb capital of the world...)</p>

<p>Although recently upgraded from "forgotten war" to "central front," the Afghanistan conflict exists on the periphery of the American consciousness. We're nearly a decade into the longest war in <span class="caps">U.S. </span>history, but most Americans still have a pretty fuzzy idea of what we're actually doing over there. "Counterinsurgency" is the new buzzword, but if we held a national pop quiz to actually define the term, I don't expect we'd get good grades.</p>

<p>Beyond social media, this project is really about the simple, literal question: "What are we doing in Afghanistan?"</p>

<h2>A Year to Rediscover America</h2>

<p>While the public is clearly disconnected, I somehow don't accept the notion that they aren't interested -- personal experience over the past year tells me the opposite. I spent that year at Stanford on a Knight journalism fellowship -- mostly impersonating a college student, but occasionally impersonating an "Afghanistan expert" on the lecture circuit. (Prior to the fellowship, I hadn't read a lot of books on the subject, but I'd spent years wandering the far reaches of Afghanistan, Pakistan, and Kashmir as a photographer, sometimes embedded with military forces. My photos have appeared in publications including Time, Newsweek, Outside and National Geographic.). </p>

<p>For the first time I could remember, I spent a solid year in my own country. I saw a lot more of America than I ever had before, I don't think we've got a public that doesn't care -- I think we've got a profession that doesn't know how to communicate.</p>

<p>Flash forward to now, I'm at Camp Lejeune, North Carolina --  a week from departure, without so much as a domain name registered. I'm dusting off body armor, scrambling to locate satellite transmitters and solar panels, wondering what I was thinking, and what exactly an "online social media reporting network" looks like, and how I'm actually going to materialize all this vaporware. </p>

<p>As far as I know, the project is a bit of an anomaly in the technology-heavy spectrum of News Challenge winners. It promises no coding, no new widgets or algorithms, and not much that could really pass for a business model. </p>

<p>Ultimately, it comes down to the idea that we could do a lot more with the resources that we already have. Among other things, those resources include communication tools of incredible, and untested reach. (Consider the notion that 50 percent of the activity on the Internet occurs on a single website, Facebook).</p>

<p>To be honest, this thing wasn't actually my idea, and I had one foot out the door on the Afghanistan business, when I got the call. </p>

<h2>The Idea</h2>

<p>The idea came from a Marine I'd met in Afghanistan in 2004. Back then he was a captain, leading a hundred Marines through the mountains in eastern Afghanistan, just a few miles off the Pakistani border. I'd just come out of Iraq, and he was on his way over, and I remember sitting on a hillside, in total darkness one night, telling him what he was in for. I told him Iraq was a lot worse than he'd heard, and it was just starting to slide off the edge. Afghanistan, by comparison, felt like it was on the right track. </p>

<p>I was half right, at least.</p>

<p>He's a major now, with a mind-bending six tours under his belt. He's second-in-command of a battalion and about to return to Afghanistan with almost a thousand Marines. And he asked me: Did I want to come along? Would I ride out the entire tour with them?</p>

<p>One of these days, I have to learn how to say no.</p>

<p>Typically, embedded journalists spend a week or two with a military unit, reporting for a news agency or a magazine or a newspaper. The embed slot is like a revolving door, with one media outlet rotating out, as another one rotates in. Correspondents in places like Iraq and Afghanistan work on directives from editors in places like London and New York -- and if you're a photographer like me, you might find yourself in some remote desert or mountain range, hunting for scenes conjured in the imagination of a correspondent in Kabul or Baghdad. </p>

<p>What if we tried a different approach, something both more autonomous, and more collaborative? </p>

<p>Execution and distribution might come down to the question: What's the social graph of a thousand Marines? I have no idea, but when I run a Facebook app to analyze my own social network, my MacBook spins, chokes, and crashes as it attempts to crunch the data, and plot the connections around a single person. That might just be buggy code over at Facebook, but I'd still guess the numbers surrounding a battalion-strength network of 19 year-olds are some degree of real big.</p>

<p>It may be that the Marine Corps had the same question, because earlier this year, it lifted a long-standing ban on social media for deployed troops. Translation: Marines can tweet and Facebook from Afghanistan. </p>

<p>It's anyone's guess what that means practically, especially in a place that doesn't have a lot of Internet cafes. But it's worth watching how the military makes use of the social web. So far, on an institutional level, they seem to have made much more effective use of it than the professional media.</p>

<p>More soon from the other side...</p>]]></description>
         <link>http://www.pbs.org/idealab/2010/08/one-eight-afghanistan-social-media-us-marine-corps229.html</link>
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         <pubDate>Mon, 23 Aug 2010 11:21:06 -0500</pubDate>
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