Public Relations
Amazon's Fail: Not Using Social Media to React to #AmazonFail Meme
In what some initially speculated to be a homophobic new expurgation policy, Amazon.com removed hundreds of gay and lesbian themed books from its sales rating system, effectively concealing these books from online shoppers. Some titles were completely delisted from Amazon's search engine. The controversy may never have provoked such widespread media attention -- or an official company response -- if...
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