Idea Lab

Targeted, Democratic Content Moderation

by Dan Schultz
2007 Knight News Challenge Winner

In an earlier post I suggested a process intended to maintain journalistic standards in a globally accessible, user-maintained aggregated news site. Its key feature was a purgatory section where new articles would be rated by readers for quality, apparent credibility, and a few other traits before being published. If a report didn't get high enough numbers it would be deleted from the system or, in the case of a close call, maybe it would be reviewed by designated members of the relevant community.

That description probably sounds very similar to Digg's Upcoming section, but this post should help differentiate the two. I'll describe a quick twist that turns an open and fairly loose peer review scheme into a targeted one that (I think) stands a decent chance at providing accurate regional and topic specific news without losing article integrity.

• December 1, 2007
• 3 comments

Moderating User Content in the Land of Journalism

by Dan Schultz
2007 Knight News Challenge Winner

When people talk about the job of a moderator, they are talking about maintaining some type of standard. During a conference panel a good moderator might make sure that all the panelists get the chance to talk and keep the audience from throwing tomatoes. For YouTube it means promoting quality entertainment and keeping out the spam. But how do you maintain standards that are as high and complex as those of the journalism tradition, and how do you keep those standards in a democratic way? We have all faced these questions in one form or another, particularly when discussing the...

• November 6, 2007
• No comments