Tag: chat

by Jenny Xie

In August, journalists, editors, and other digital media producers tuned in to the biweekly web journalist Twitter chat (#wjchat) to share their collaboration experiences. The chat covered a wide range of topics, from qualities of the ideal collaborator to working with members of the public. Here is a record of the questions and popular answers [...] more »

by Roland Legrand

How do we create a community? This question is frequently asked by editors as well as by marketing managers and other business people. More and more, I don’t think you can create communities. Communities already exist. You can try and offer them a news service or a platform that the community finds useful and engaging, [...] more »

by Roland Legrand

In recent weeks we at De Tijd, a Belgian newspaper, have been experimenting with chat sessions where members of the Belgian government are brought in to discuss politics with our community. I’m very enthusiastic about this because I feel that our newspaper has enabled its community to have a direct, high-quality conversation with policy makers. [...] more »

by Roland Legrand

How can you unlock the creativity and insights of your community? Well, you can give community members a blank canvas and hope they are inspired to paint it with ideas and contributions. You can also provide them with access to experts such as journalists or external sources for chats, discussions and other interactions. Both methods [...] more »

by Roland Legrand

Modern newsrooms have to engage in a never-ending conversation with their community. This may sound self-evident, but it can be a tough sell in a newsroom working under high pressure. So how do you get reporters to buy into the proposition that they need to listen to their audience? They need to see for themselves [...] more »

by Roland Legrand

Roland Legrand Most forums and websites are “asynchronous media” — meaning that the people you see participating in an online conversation aren’t all necessarily online at the same time. One person posts a comment in a forum on Monday, a second poster might reply on Tuesday, the original poster returns again on Thursday, and so [...] more »