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Current Articles, Interviews and Commentary
from Technology and Learning, September 2000
Expert Advice: A Conversation with John Merrow
Interviewed by Amy Poftak
John Merrow, former education correspondent for MacNeil/Lehrer NewsHour and producer and host of The Merrow Report on National Public Radio and PBS, discusses the promise of technology in education– with a few caveats. 

Q:
Tell me how you went from teaching to journalism.
Actually, I got back to journalism from teaching. I worked for papers in high school and college, and dropped out of college for a year to work for a newspaper. So that was in my blood, early on. Then I was going to teach in the Peace Corps, but I got hurt, so I taught in New York instead. But there's a connection between the two. In good teaching, you try to bring people out. Isn't the root of educate– educare– to lead out? In good journalism you're also trying to draw out people: what do they believe, why did they do this, what are they feeling?

Q: Was it important for you to stay with the topic of education?
I enjoyed journalism, but I had mostly been a sports reporter. And I really loved teaching. I loved the sense of discovering stuff and watching kids discover stuff. So a perfect way to connect those two was to be a journalist, but about education.

Q: What do you see as the role of technology in education?
I think technology– electronic technology, because, after all, a pencil is technology– the instant, quick, and comprehensive aspect of it, represents the greatest threat to organized education ever and at the same time represents the almost indescribable potential for learning

Q: Why a threat?
It creates the opportunity for cheating– widespread dishonesty in an unparalleled way. I'm sure your readers know how easy it is now for kids or teachers to download something from somewhere else and say: "This is my work." The other major threat is the values driving technology: that is, if making education more efficient and cheaper is driving the use of technology, then we're going to drive people away from learning. We'll have more machine-scored exams across the country. We'll narrow the curriculum.

Q: And the potential?
Let me give you an example. If I was a history teacher and we were studying the Civil War, I could say to my class of 20 students: OK, each one of you is responsible for the life of a single soldier in the Civil War. As a student, you would pick– let's just make a name up– Jonathan Logan from the Hartford 108th regiment. Your job would be to become, in effect, the world's foremost expert on the life and experiences of Jonathan Logan and the 108th in Hartford. Someone else might pick Theodore Watkins of Georgia's 7th regiment, and so on. As a teacher, my job is to keep track of you, to orchestrate the tapestry, to make sure you see the whole Civil War. As you dig up things on the Web, it's very difficult for you to cheat because no one else has ever done a life history of Jonathan Logan. You may discover stuff that Henry Steele Commager didn't know. But you're going to keep digging and pushing.

Q: As a journalist would.
You'll be like a journalist, but you'll be going back in time. And the technology means that you can produce a multimedia report. You might find photos, surviving descendants of that family– who knows what? The paradigm of school has to adapt to that. They can't give you 120 students, because you can't do that with 120 students.

Q: From the educators you talk with, do you have a sense if technology is being used in the way you're describing it?
If it is, it's being used in charter schools, homeschooling, private schools, and on the fringes. An obstacle to using technology this way is the existing system. If the curriculum is a mile wide and a foot deep and you want to burrow into one piece of it, it's hard for you to do that.

Q: What would the solution be– to get rid of the survey approach?
Sure. Deeper is more interesting, especially if there's a skilled teacher helping kids make choices. Also, it is not written in stone that the school year has to be divided into semesters– those are bureaucratic artifacts. You could, for example, have a three-week-long class in some specific issue that you would dig into intensely. Again, the technology would offer great opportunities for that kind of specialized study. The technology is more sensitive to the way we learn than the structure of school is. School, like any bureaucratic organization, is set up for mass convenience, and technology doesn't respect that. Technology doesn't know if I'm white, black, or brown, young or old, disabled or able-bodied. The old "educational" technology was just that– educational. When Edison developed something, they said it would revolutionize teaching and learning. They said this about filmstrips; they said it about television. There were various teacher-proof curricula that were called educational technology. But the schools didn't have to adapt to survive. The difference with technology today is that it isn't educational technology– it's just plain technology, and it's everywhere.

Q: And there's a big distinction.
Yes. The dry-cleaner uses this stuff, the supermarket, the B2B. Schools can't just say we'll use it to keep track of your grades because it's in the kids' lives outside of school. So it really is an adapt-or-die situation, I think. But there's a huge part of society that says we'll use this technology for control. We'll standardize tests, we'll maximize output, and so on. And that's absolutely the wrong way. Ideally, the technology will make learning more, not less, labor-intensive.

Q: Can you explain that last point?
Technology used properly means teachers will work differently and work harder, but in a much more satisfying way with fewer people. One of my daughters teaches middle school in Harlem and sees almost
150 kids a day. There's no time to use technology, if they had it– and they don't, because it's a poor school. With 150 kids, the only way a teacher can use it is to drill and kill. And if you stay with this mass education stuff, you're just inviting kids to cheat. When a teacher assigns a paper and asks them to use the Internet for research, she has no way of knowing if kids do the work themselves or if it's from someone in Portland, Oregon, or Portland, Maine. She doesn't have time to know how each kid works or to see the paper develop.

Q: I'm wondering what will change that.
That's just an open question. It's a great question. I worry that the movement to save money on education and the obsession with standards will drive kids underground. The kids who want to learn have to be subversive, do it on their own. Technology, misused, could make things dramatically worse. Let me give you an example. New York has a standardized test that determines if you pass or fail, and it determines the rating of the school. So it's high stakes for the school and for the kid. Instead of looking for multiple measures in a school's quality, like teacher and pupil attendance, they say this is the score. When they gave it here in New York, and talk about unintended consequences: the day after the test, half the kids stopped coming to school, even though school has five weeks to run. Even some of the teachers have stopped coming and are using their comp time and sick leave, because the system has said by its actions that this is all that matters: you don't matter as a teacher, learning doesn't matter. No one planned on that.
 
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