Connect your members to premium PBS digital offerings

  • Provide your members access to exclusive online content
  • Focus on member acquisition and retention
  • Tap into your digital audience
  • Get started in minutes

Membership Vault provides your members the best PBS has to offer!

What Is Membership Vault (MVault)?

MVault is a membership registry that enables you to easily provide conditional access to premium PBS digital features. Simply put, it allows you to manage the relationships between your members and your online offers.


Membership Registry

Associate members with offers and access. » more

Secure

Manage your data reliably and securely. » more

Offer Management

Create, modify, and track membership offers. » more

API Integration

Use the API to manage your station's MVault. » more

Authorization Service

Provide your members conditional access to exclusive digital offerings. » more

Easy, Powerful, Flexible, & Free!

MVault is a breeze to set up, manage, and align with your customer relationship strategy. » more

Configurable With Station CRMs

The MVault API is available for you to integrate with your membership management system. » more

How Can It Help Me?

Membership has its privileges. MVault enables you to provide premium PBS digital offerings to your qualified members — a huge benefit as more and more people are choosing to consume content online.

Explore new avenues for expanding your membership base. As the digital ecosystem continues to evolve, people are using more than checkbooks to support their local stations. MVault helps you tap into and stay connected to your online audience.

Easy set-up. Even if your technical resources are limited (or non-existent), MVault was designed to be fully operational and easy for you to integrate with your existing membership management system.

How Does It Work?

MVault is designed to be the gatekeeper for online digital services. You, as a station, determine thumbs-up or thumbs-down access per member for every digital service. So a service like membership video on demand (MVOD) will query MVault to determine if a viewer is allowed access. Future digital services will do the same, making it easy for stations to adopt new offerings without additional work. In addition, new online users that are interested in your station will are also recorded in MVault. These new prospective members are made available to your station for development purposes.

The following three diagrams illustrate the steps involved for each type of interaction supported by MVault, whether it is with existing, new, or prospective members.

MVault for Existing Members

Once you have created an offer in MVault, identify your current sustaining station members who qualify, and import the required user data into the system. For this, you can use the API, console, or file import method. An activation code is generated for each membership record in MVault, which you will send to your users. The last step is for them to log in to pbs.org and provide the activation code. This will activate the offer and access will be granted for the period of time you specified for them in MVault.

MVault for New Members

After a user donates to your station to become a member, you will add the required profile data into MVault. For this, you can use the API, console, or file import method. When the MVault membership record is created, an activation code is generated for you to send to the user. The last step is for them to log in to pbs.org and provide the activation code. This will activate the offer and access will be granted for the period of time you specified for them in MVault.

MVault for Prospective Members

MVault can be a valuable marketing tool for your station. After a user localizes to your station their profile data is available to you. This information can be used for analysis, and help inform your station's strategy for member acquisition and retention.

Getting Started

1

Request access to the MVault console

2

Request an MVault API key

3

Review our documentation to get familiar with the console and API

4

Use the API, console, or file import method to get your member data into MVault

5

Log in to the console, create an offer, and associate it with your members

Have questions or feedback? Contact us!

FAQ

Contact Us

If you have questions about MVault, please email digital-support@pbs.org, and briefly describe the nature of your request.