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"Last Word"-Taken to the Cleaners

Monday, June 25, 2007

SUSIE GHARIB: And finally tonight, victory for a small business owner in Washington, DC in the case of the $54 million pants. A judge today ruled in favor of Custom Cleaners after it was sued for that amount over a pair of missing trousers. A customer named Roy Pearson took the cleaners to court when it lost, then found a pair of his suit trousers. Pearson claimed a sign in the cleaner's window saying "satisfaction guaranteed" violated DC's consumer protection act and he wanted big bucks. He asked for $1,500 for every day the sign was displayed over a four-year period, multiplied by three defendants. He also wanted $15,000 to rent a car to take his clothes to another cleaner for 10 years. Paul, Pearson must now pay Custom Cleaners' legal fees for trying to take his dry cleaner to the cleaners at a cost of just under $1,000.

KANGAS: Well, Susie, off the cuff I'd say that an out of pocket expense.

GHARIB: That's cute. You know, you've got to admit this guy, there are so many of us who get frustrated with our cleaners, you admire his persistence.

KANGAS: OK.

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