Transcripts

"Last Word"-PDA Problems

SUSIE GHARIB: And finally tonight, as Blackberries and other smart phones get smaller and more functional, a number of IT departments say the handheld devices are becoming a big headache. The Computing Technology Industry Association says IT departments are spending much more time and money supporting PDA's than any other office technology. In fact, they've reported investing 30 times more energy and money to support smart phones than laptops and that's because PDA's pose higher security risks and they are more difficult to connect to network printers. Paul, I know you're not a gadget kind of guy, but I got to tell you, I've become so attached to my Blackberry, I can't imagine working without it.

KANGAS: I still can't program my VCR correctly.

GHARIB: We'll get you some help.

KANGAS: I need it.