Victoria Colliver, San Francisco Chronicle

Victoria's Most Recent Stories

  • July 3, 2014

    Scott Paul knew he needed to head to the emergency room on a recent Sunday after his foot became so painful he couldn’t walk. The one thing that gave him pause was the thought of having to wait several hours next to a bunch of sick people.

    But his wife, Jeannette, remembered she’d seen Dignity Health television commercials featuring a woman sitting in a hospital waiting room and then cutting to the same woman sitting on her living room couch as words come up on the screen: “Wait for the ER from home.” Continue reading