SIMON MARKS: The violence at the cafe was just the start of a terrorist assault that moved on to the Taj and Oberoi Hotels, Mumbai's central railroad station, and the city's most prominent Jewish community center.It took elite commandos 10 hours just to find an airplane to ferry them from their base in New Delhi to Mumbai. There, they battled the terrorists who slipped ashore via a commandeered fishing trawler and revealed gaping holes in the country's security infrastructure.
ERIC ANTHONY: That night, the police also was helpless. They came here after two hours, when people were shouting for help. I think after the attack the people -- the people are more responsible now, not the government. The government cannot do anything, because the police also has done nothing.
SIMON MARKS: Last November, frustration with the government's response to the crisis spilled over onto the streets.
"Down with politicians, down with Pakistan," the demonstrators chanted, their anger directed in equal measure at two governments they held responsible for the attacks: the country's immediate neighbor, where the terrorists came from, and their own, for failing to protect India's people.
RONNIE SCREWVALA, founder and CEO, UTV: I think the expectation -- and that was pretty much the youth of India actually crying out -- was really for some sense of action.
SIMON MARKS: But Ronnie Screwvala, one of Mumbai's most successful entrepreneurs, says the public's cry for action has in the intervening months been met mostly by rhetoric.
He's the founder and CEO of UTV, an entertainment conglomerate operating six commercial television channels, including an all-business network that broadcasts from a newsroom in Mumbai. And he worries that little has been done in the months since the attacks to make the city any less vulnerable to another band of dedicated terrorists.
RONNIE SCREWVALA: I don't think they'd find it harder or difficult at this point to do anything differently. And that's primarily because there's no central chain of command. And I think that's what really normally keeps a place, a city, a country secure in that context.
So until we actually get that into place, it's multiple authorities looking at their own jurisdiction or their responsibility. And, therefore, no, it can happen -- it can reoccur again at any time.
SIMON MARKS: In the capital, New Delhi, India's government acknowledges the country's ongoing vulnerability, but defines the situation in global terms.
ANAND SHARMA, minister of State for External Affairs: This terrorism is not only my problem. It's a global scourge.
SIMON MARKS: Anand Sharma is India's minister of state for external affairs, one of the government's top foreign ministry officials.
ANAND SHARMA: Yes, we had failures. We must admit as a government. The prime minister of the country had the humility to apologize. Our government has apologized to the people publicly immediately. We apologized in parliament.
But there is no country which is safe. There is no country in the world which can provide ironclad security.
SIMON MARKS: The Indian government is taking measures to try and improve the country's security. The waters off Mumbai are now patrolled more heavily by the Indian navy and the coast guard.
And the government is creating a national investigation agency, empowered to take a national lead in the fight against terrorism and circumvent regional red tape. There are also plans to base elite commandos in four of the country's major cities.
REAR ADMIRAL M. P. TANEJA (Ret.), Indian Navy: We, as a people, I think, don't do things so quickly. We like to think, mull over, and then actually take action.
SIMON MARKS: But retired Rear Admiral Mahendra Pratap Taneja, a 36-year veteran of the Indian navy, says he thinks change should be coming faster.
REAR ADMIRAL M. P. TANEJA: The sad part is that what really should happen on ground in terms of security in the apex level of coordination hasn't quite got off the ground as it should.