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REGION: North America
TOPIC: Health
Online NewsHour
FORUM
Posted: April 7, 2009

Hospital Tests 'Warranties'

Forum Introduction
Geisinger Health System hospital; Photo Geisinger A Pennsylvania hospital system is testing a new payment system -- a "warranty" model in which patients and insurers pay up front for an operation and any necessary follow-up care. A hospital executive and a health policy expert discuss the model, and other health policy innovations.
QUESTIONS
How do electronic health records save money?
Would this "warranty" system be good for a patient without insurance?
Should all hospitals use this same model to save costs?
Does this program accept Medicare as payment?
Would the "warranty" model lead to price competition between hospitals?
Does pay-for-performance cause doctors to avoid poorer, sicker patients?
How does pay-for-performance affect nurses and other staff?
Does Geisinger have data on the impact of this program?
Fred of Arlington, Pa. asks
This warranty sounds good, but is it good for a person without insurance?
ANSWERS
Ronald Paulus responds:
Ronald Paulus responds:

Geisinger's ProvenCare program clearly does not, by itself, solve the very important and difficult problem of covering the uninsured. With that said, the principles of the program would indeed apply directly to the uninsured.

First, the exact same clinical process steps are applied to each and every patient regardless of his or her insurance status -- Geisinger Health Plan, Blue Cross, Medicare, Medicaid or uninsured. Second, for those paying fully for their own cost of care, the "warranty" as you phrase it would be of particular importance as the uninsured individual is "on the hook" for the full amount of the fees. More broadly, Geisinger looks forward to working with all constituents to try to solve the problem of the uninsured for all Americans.

William Scanlon responds:
William Scanlon responds:

Persons without insurance are the ones at most financial risk if complications occur. The warranty provides a form of protection against those costs.

What lies behind the warranty should also benefit someone without insurance. The risk of complications should be lower. The warranty is based on research to identify how the risk of complications with a procedure can be reduced. The warranty is then offered only when that research is used to guide care providers to take the steps that reduce the risk of complications.

Next Question and Answer

ONLINE NEWSHOUR LINKS

March 30, 2009
In-depth Coverage: Health Beat


April 7, 2009
Extended Interviews: Ronald Paulus and William Scanlon


March 25, 2009
U.S. Hospitals Lag in Electronic Health Records Switch


March 24, 2008
Digital Files Put Medical Records at Doctor's Fingertips




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