Making Use of Employees’ Talents

BY Business Desk  April 28, 2010 at 4:01 PM EDT

Editor’s note: On Wednesday’s NewsHour, Paul revisits a Missouri manufacturer that in this era of “too big to fail” has proven small enough to succeed. Part of the secret to its success? Prizing employees’ innovation alongside their efficiency. In this Web exclusive video, Jack Stack, the founder of Springfield Remanufacturing, tells Paul how he came to believe in management that prizes the talents of employees.