I finished putting this mailbag together on Monday afternoon. But literally minutes before...
These last several weeks have turned out to be an unusual time for me in my role as ombudsman...
The mail keeps coming from viewers engaged with the powerful, important and controversial...
As expected, the aftermath of the grand jury decision Monday night in the fatal shooting...
Usually, something controversial produces a fair amount of email to the ombudsman, probably reflecting a somewhat larger but hard-to-measure audience that also reacted but didn't write...
I was away for much of the past two weeks at various events, including the annual conference of news ombudsmen, and the mail piled up.
PBS made some news last week at its annual meeting in San Francisco, but not the kind that the public broadcasting service should welcome.