The Mailbag: The Fighting, and the Mail, Go On, As Always
As long as the latest brutal class between Israel and Hamas goes on, viewers will continue to write...
The Mailbag: Fireworks on the Mall and in the Middle East
This week's ombudsman's mailbag had two predominant themes. One was the annual Capitol Fourth concert and fireworks...
Warning: Chewing on This May Cause Choking
At first, I wasn't going to devote a column to this. Rather, I was just going to email my research and thoughts to the reader who complained about an online article...
I'll get to the ombudsman's business in a minute, but first a personal note. The news has been pretty terrible now for quite some time...
The Mailbag: Chopping Off a Viewer, or Appropriate Response?
Usually, something controversial produces a fair amount of email to the ombudsman, probably reflecting a somewhat larger but hard-to-measure audience that also reacted but didn't write...
Frontline: Public Television at Its Best
Last month, I took advantage of this space—normally focused on what some viewers feel goes wrong with one PBS offering or another—to pay an unsolicited compliment, as a viewer…
The Mailbag: Tough Love Gives Way to Tough Words
I was away for much of the past two weeks at various events, including the annual conference of news ombudsmen, and the mail piled up.
Some Things Are Not for Viewers
PBS made some news last week at its annual meeting in San Francisco, but not the kind that the public broadcasting service should welcome.
The School, the Boys, Abe and Ken
It's been a little slow in the ombudsman's office for the past few days; not much mail, good or bad, from viewers.
Over the course of any month, the ombudsman's office—which is which is composed of me and my able...
I was away last week and what follows is a catch-up mailbag on a few things that a few viewers said they did not like...
Like floor dancers, ice dancers or a horse and carriage, as the old song goes, these two go together...
First, some news. Regular readers of this column will notice we have a new look. We recently made the switch...
Hold the presses, if there are any of them left operating. Late this afternoon, just after this column was...
Today's ombudsman's mailbag is a brief follow-up to the last one that was devoted to what I described as...
When you make an announcement before a group of reporters at the semi-annual Television Critics...
This edition of the mailbag contains just one letter. It is a response from Bill Moyers to the Ombudsman’s...
As has happened before, when something we think of as sort of contemporary — a gay kiss, a loved one lost...