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March
1 , 2005
In 'The Quest for Cool,' Alan learned his brain had different
responses to cool and uncool consumer products responses
of which he wasn't even conscious. These kinds of hidden reactions
have advertisers wondering how they can plug into the parts
of our brains that are attuned to what's cool and what's not.
Is there some more elemental way they can market products
that will have us descending on shops in droves? How can they
use brain scans to sell their goods? The emerging field of
neuromarketing aims to figure out just that.
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More
choices for shoppers means more competition for products
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Only
a tiny percentage of the new products launched into the market
every year are actually successful. Of course, companies would
like to find a way to give their products an edge, something
to increase their chances of catching on with consumers. Advertising
is one way to try to boost sales. But even marketing experts
admit that no one really knows how advertising works, or how
well. That's why neuromarketing is starting to appeal to traditional
marketers. It seems to offer a brand new, scientific way of
quantifying what consumers want by sneaking a peak
inside their brains.
"Neuromarketing"
is the catchall phrase that describes using neuroscience research
and brain scans to enhance traditional marketing activities.
Like in the "cool" research Alan participated in
at Caltech, volunteers slide into an fMRI machine. While they
look at pictures of products or watch commercials, researchers
watch what's happening in their brains. If certain brain areas
are active, that's good news for the product. Researcher Anette
Asp looks for activation in the part of the frontal lobe known
as Brodmann area 10.
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Alan
Alda's Brodmann Area 10 lit up when he saw certain types
of products.
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That
part of the brain is used to reflect on yourself and how you
might be viewed by others and it often lights up when
subjects imagine themselves using the particular product on
display. "I think that's an interesting result," Asp says.
"You don't just buy a product for its own sake, isolated from
the rest of your world. It's actually a very social act and
we're showing the world who we are by buying these products."
Consumers take a lot more into account when they decide to
buy products than dry economic theories of utility and cost
might suggest.

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