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FMRI
scans capture unconscious reactions
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But
what does that "better measurement" really tell you?
Are we more likely to buy things to which we have these strong
unconscious reactions than things we profess to be attracted
to? At this point, no one is sure. "I don't think there is ironclad
proof that you will act on what we see in the brain scans,"
says McPartlin. "The hypothesis is that if I can get a truer
and more accurate reading of my customers' opinions, I'll know
better whether they will buy it. It seems to make sense." Pilot
tests are underway to do things like correlate how much people
say they like a snack food package or a TV commercial with how
active their brain scans look. It's all rather murky right now.
And researchers are having a tough time nailing down what personality
traits or other factors might unite the groups of people who
respond very strongly to particular stimuli.
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Critics
say some advertising promotes unhealthy habits and
contributes to the obesity epidemic
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Some
critics don't like the sound of all this talk about seeing inside
brains to our true preferences. They worry that marketers will
gain too much power over us citing the so-called "marketing-related
disease" of obesity and all the health problems that accompany
it. They worry about political propaganda that could speak directly
to our hidden minds in ways of which we might not even be conscious.
They paint ominous pictures of manipulated consumers and voters
in an Orwellian future. Brain researchers respond that these
concerns are more science fiction than reality; the scans are
narrowing in on people's natural reactions, not implanting drives
or desires. And their level of resolution is far too crude to
read specific thoughts or urges at particular moments; the scans
can only offer a broad understanding of a reaction to one object
in comparison to another.
There
may be a protective aspect to the brain scan/product studies
as well. As Dr. Read Montague, a neuroscientist at Baylor
College of Medicine, puts it, "The question is, isn't this
research going to give slickster, unctuous marketers more
power to make us buy more crap we don't want? But it's the
opposite." Montague argues that currently we do not understand
the covert ways that advertising works on us. By providing
more knowledge of how our brains react to certain kinds of
images, stories and ads, he believes that these studies empower
consumers. If we discover that certain ways of delivering
a message bias people in its favor, consumers can presumably
guard themselves against those methods. And there are implications
for minors too. "We suspect that marketing to children is
unfair," says Montague. "Somehow children aren't quite culpable,
aren't quite independent enough agents to be able to make
what we consider to be rational choices in what they eat or
don't eat, for example." But why exactly is that, what is
happening or not happening in their brains?
We don't understand yet what changes between when a child
is 8 and when he turns 18 and Montague says we won't
unless we take a close look at their brains. In Anette Asp's
native Sweden, advertising to children is illegal; greater
understanding of children's susceptibility could lead to restrictions
here.
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Children
seem to be especially influenced by advertising and
what they watch on TV
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Neuromarketers
use brain science to "read the minds" of their subjects;
then they use the information they glean to refine their products
and ads into more attractive forms that they hope will help
sales skyrocket. "Companies try to make products that appeal
to the people who buy them," says marketing expert McPartlin.
"That's a time-honored tradition in our capitalist society,
nothing strange or unique about that." It's the addition of
cutting-edge brain science to the mix that makes this a most
modern type of marketing.
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