Help & Support
Most Common Support Questions
Below is a list of our most commonly asked support questions. If your question is not listed below, please consult the FAQs listed to the left of your screen.
- Continuing Education Units (CEUs)
- How CEUs are earned with us and your state specific requirements.
- How do I obtain a Certificate of Completion?
- How to find your personalized completion certificate once your course has ended.
- What is your refund policy?
- Details about refunds when applicable and when not.
- How do I enroll in a course?
- Steps to find the course you want and how to enroll in it.
- Graduate Credit FAQ
- Details about earning graduate credits for successfully completing a PBS TeacherLine course.
- New PBS TeacherLine Login System
- PBS TeacherLine is now using the PBS LearningMedia login system.
Still stumped? Create a Help Ticket to receive personalized support within 2 business days.
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