Help & Support
Most Common Support Questions
Below is a list of our most commonly asked support questions. If your question is not listed below, please consult the FAQs listed to the left of your screen.
- Continuing Education Units (CEUs)
- Details regarding CEUs.
- How do I obtain a Certificate of Completion?
- Description of how to obtain your certificate.
- What is your refund policy?
- Our refund policy.
- How do I enroll in a course?
- Steps to enroll into a PBS TeacherLine course.
- Where can I get a transcript?
- How to obtain a transcript from a graduate credit provider
- Graduate Credit FAQ
- This Frequently Asked Questions covers details regarding Graduate Credit.
- Where can I get a receipt?
- Directions on downloading a receipt of enrollment payment.
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