My certificate is not available. How do I access it?

Make sure that you have successfully completed all module quizzes. When you have successfully completed a quiz, a green box with a check mark will appear in the left nav next to the module review link. A red box in the left nav next to the module review indicates that quiz has been attempted but was incorrect or incomplete. A green check mark next to the module review on the Overview page only indicates that there is a quiz on that page. It does not indicate that the quiz for that module has been successfully completed.

Be sure you have the right software & settings

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