When will I get a refund for my dropped course?

When there is a refund due, PBS TeacherLine processes refunds approximately five business days after you have dropped your course. You should receive a confirmation e-mail when you drop your course, and yet another once your refund has been processed.

Courses dropped prior to the course start date receive a full refund. Courses dropped within the first seven days of the course receive a partial refund. A refund is not applicable for drops or withdrawals after seven days. The midnight deadline for dropping a course is based on Eastern Time zone.

Be sure you have the right software & settings

Contact Us

Still can't find the information you need?

Check the progress of your help request.



Loading...