Aspen Dental Facing Class-Action Lawsuit

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October 19, 2012
Watch Dollars and Dentists, FRONTLINE’s joint investigation with the Center for Public Integrity into the nation’s broken dental-care system.

A class-action lawsuit accuses Aspen Dental, one of the nation’s largest corporate-dental chains, of illegally owning dental practices and of deceiving patients.

Dollars and Dentists, our joint report with the Center for Public Integrity reported in June that Aspen Dental’s practice of serving patients who cannot afford a dentist has led to complaints of patients being locked into debt as well as being overcharged and given unnecessary treatments.

The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. The lawsuit was filed yesterday in federal court in Aspen Dental’s home state of New York.

Aspen Dental said Friday that “the accusations that were made in yesterday’s filing are entirely without merit.” The company is owned by a private-equity firm, Leonard Green & Partners, and markets to patients who often cannot afford to go to a dentist.

The company says that it also provides support services to dental offices owned by local dentists.

“The dentists and staff at Aspen Dental offices around the U.S. provide access to high quality, affordable dental care for millions of patients,” the Syracuse-based company said. “Their singular commitment is to do what’s right for their patients.”

However, attorneys for the patients, Brian Cohen and Jeffrey Norton, say in the lawsuit that Aspen Dental trains the dentists and sets production goals for them, accusing the company of illegally practicing medicine.

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