Chief of Staff
Life has changed for Chief of Staff Roger Grove perhaps more than for anyone else at Selfridges. After abruptly jilting his longtime lover Josie Mardle to marry the young former accessories salesgirl Doris, he is now a harried and overwhelmed father of three children under five, with another on the way. Where order formerly presided, utter chaos (tinged with regret) now rules. He is chronically late, his office is in shambles, and he's in danger of losing Harry's respect…and his job.