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    Video Help

    Getting and Using Video the Software


    Get the free QuickTime software

    If you don't already have the QuickTime plug-in (a "plug-in" is a piece of software), you can download it from the Apple Web site free of charge. It takes just a few minutes to download and install it onto your hard drive. From then on, it will open automatically whenever you access QuickTime movies or QuickTime VRs (often shown as "QTVR"), wherever you are on the Web. QuickTime software is available for Windows 98/Me/2000/XP and Mac OS X/9/8.6.

    Q: The video window opens and the video begins to play, but then my browser crashes. What's going on?

    A: This appears to be the case for those viewers who use Windows 98/Me/2000/XP and have QuickTime 6.5.x installed on their system. It may be the result of a bug in QuickTime 6.5 for Windows, and we've notified Apple of the problem. As far as we can tell, earlier versions of QuickTime for Windows (6.4 etc.) do not have this bug.

    Windows Media

    Get the free Windows Media Player software

    The Windows Media file format allows you to listen to sound files, watch video clips, and view multimedia presentations.

    For Microsoft Windows users, Windows Media requires the Windows Media Player, available for free download from the Microsoft Web site.

    For Macintosh OS X users, viewing Windows Media requires the installation of Windows Media Components for QuickTime by Flip4Mac, also available for free download from Microsoft.

    Finding More Roadshow Video

    There's lots of video to be found on the new ANTIQUES ROADSHOW Web site:

    The Roadshow Archive contains videos of every appraisal from the past three years of ANTIQUES ROADSHOW (Seasons 9, 10, and 11). Also, throughout the 2008 broadcast season we'll update the Archive each Tuesday with all the appraisal videos from the previous night's episode.

    Visit our Web Exclusives section to find a variety of other video, like our recent "House Calls" feature, our 10th Anniversery "Top Appraisals" feature, and more.