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April 17th, 2009
Hotlines and Web Sites for Teens

According to experts, you should seek help immediately if you or someone you know is thinking about self-harm or suicide. Below is a list of resources:


National Suicide Hotline: 1-800-SUICIDE (784-2433) or the National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
Both toll-free, 24-hour, confidential hotlines which connect you to a trained counselor at the nearest suicide crisis center.

Safe Place: 1-888-290-7233
Project Safe Place provides access to immediate help and supportive resources for young people in crisis through a network of qualified agencies, trained volunteers and businesses in 32 states. Call the hotline to find out if the program operates in your state, or look online.

National Alliance of the Mentally Ill: 1-800-950-6264
Toll-free, confidential hotline operating Mon.-Fri., 10 am- 6 pm (EST). Trained volunteers provide information, referrals, and support to anyone with questions about mental illness.

The Trevor Project: 866-4-U-TREVOR
The Trevor Project operates the only nationwide, around-the-clock crisis and suicide prevention helpline for lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth. The Trevor Helpline is available as a resource to parents, family members and friends of young people as well. Visit for more information and resources for young people, including “Dear Trevor,” an online Q&A forum for non-time sensitive questions.

Suicide Prevention Lifeline
The Web site for this 24-hour, confidential hotline offers details about how to call if you need help, how to identify suicide warning signs, and information for veterans experiencing mental distress.


The Jed Foundation
The Jed Foundation works to reduce the stigma students feel about having or seeking treatment for emotional problems. It provides safe, accessible resources for students to help themselves or a friend.

A program of the Jed Foundation, ULifeline is an anonymous, confidential, online resource center, where college students can be comfortable searching for the information they need and want regarding mental health and suicide prevention. The Jed Foundation provides ULifeline to all colleges and universities free of charge, regardless of the size or type of institution. Currently, more than 1,200 colleges and universities participate in the program. If your school does not participate, you can still access information on the Web site including suggestions for helping friends or family members suffering from mental illness and links to other online resources.

National Alliance on Mental Illness (NAMI)
A grassroots organization for people with mental illness and their families. NAMI has affiliates in every state and in more than 1,100 local communities across the country. NAMI on Campus clubs are student-run, student-led organizations that provide mental health support, education, and advocacy in a university or college setting.

National Youth Violence Prevention Resource Center
A user-friendly, single point of access to potentially life-saving information about youth violence and prevention and intervention strategies for the general public. Its site includes information on warning signs, prevention strategies and treatment for adolescents struggling with mental illness, and tips on how to prevent and/or respond to violent act in schools.

The Jason Foundation, Inc.
The Jason Foundation provides information, education programs and resources to help in the fight against the “silent epidemic” of youth suicide.

This Web site provides valuable information/educational resources for teenagers, their parents and educators to understand the signs and symptoms of teenage depression and get help when needed.

The National Association for School Psychologists
Offers extensive information for teens through its NASP Crisis Resources link.

The Suicide Prevention Action Network USA
A suicide prevention organization dedicated to generate grassroots support among suicide survivors.

Families for Depression Awareness
An organization that helps families recognize and cope with depressive disorders, and prevent suicide. Its Web site contains helpful resources, and inspirational stories about recovering from mental illness.

American Association of Suicidology
AAS is a membership organization for all those involved in suicide prevention and intervention, or touched by suicide. Its Web site includes resources for helping those who are struggling with depression and suicidal thoughts, and inspirational stories from suicide attempt survivors.

Teen Moods
Teen Moods is a depression support community created by an adolescent with depression, and is open to all including teens and parents.

Depression Forums
A supportive, informative Web site that offers a caring, safe environment for members to talk to their peers about depression, anxiety, mood disorders, medications, therapy and recovery.
The TeenScreen National Center for Mental Health Checkups at Columbia University is a non-profit privately funded public health initiative working to increase youth access to regular mental health checkups and the early identification of mental illness. TeenScreen Schools and Communities is the National Center’s flagship program, offering mental health checkups to youth through more than 500 local sites in 43 U.S. states. Visit the Web site to read facts/figures about teenage mental health, and to learn more about the National Center’s programs and initiatives. You can also call the center’s information line at 866-833-6727.

  • naomi

    im looking for the website to steps. i would like to join.

  • Toni

    the website is

  • concernedParent

    when registering on the site, you’re required to put in an access code….
    does anyone know what it is or where to obtain it?

  • Response Hotline

    ”No1 understands me…never good enuf” More and more teens going through a difficult time are seeking support and understanding online — that’s why Response of Suffolk County began its new online crisis-counseling program, Hear2Help.
    Crisis counselors at Hear2Help are available online Monday thru Friday from 3 pm to 9 pm. Our counselors are not therapists, but they are professionally trained and supervised, and will talk about any concerns – relationship difficulties, bullying, thoughts of suicide — anything. Should someone need to talk at a time when Hear2Help is not available, we invite them to consider calling our hotline at (631) 751-7500. All calls are free, confidential and anonymous. Visit us at

    Response of Suffolk County is a nationally accredited community based agency that provides crisis intervention/suicide prevention services through its hotline and online programs. The agency’s mission is to prevent self-destructive behavior by helping people feel understood and supported.

  • concerned

    i would also like the access code.

  • ladumkis

    No access code, no enter. Guess you have to be invited? That’s a lot of help.

  • I

    I thought the Steps wedbsite would help, but now that I found you need an acccess code it’s pretty much pointless.



  • A Concerned Parent

    Hello Everyone,

    It looks like your school may have to be registered with steps, and then the school distributes the access code.

    I will contact STEPS program tommorow and post what I learn here.

    Their contact info is purported to be:

    Kristin Dietz Trautman, LCSW
    (212) 263-3927

    Christopher P. Lucas, MD, MPH
    (212) 263-2499

  • nikia

    i would like the code too plz

  • recovering

    Does the STEPS program take into consideration the possibilty of sexual abuse as a child/teen that ties into depression and suicidal thoughts?
    This was and still is my crutch… was not a pleasant place.

    Great documentary and I commend the STEPS program and consideration day idea……

  • George Reynolds

    I am a member of NAMI-Moore County in North Carolina. I thought the documentary Cry For Help was an outstanding public service. It educated the public about the “silent epidemic” that is spreading across this country in a thoughtful, clear and concise manner. More programs likes this are needed to continue to educate the public about the serious and persistent brain illnesses that affect so many people, including younger children and teens. People need to be aware that the sooner an illness can be identified and treated increases the chances of successful long term treatment and decreases the potential for any serious consequences

    The resource information above is also outstanding. It provides valuable information to those people who need help.

    I also what to bring to your attention the following: You have two listings for the same organization with different names. The National Alliance of the Mentally Ill changed its name several years and is now known as the National Alliance on Mental Illness (NAMI). Their phone number remains the same: 1 (800) 950-NAMI (6264)
    Please contact them to confirm this information. Thanks again for all you do. George
    “For Those in Need – By Those Who Care – Until there is a Cure”

  • depressed teen

    Steps is gonna help alot of troubled teens. Especially when no one knows the access code. if anyone knows it post it

  • Wendy Mendez

    How do I find STEPS for the parents?

  • Shondra Kocik

    Howdy,your prized content article rocks and is actually a quite fine understand!

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