Need to Know presents VII Magazine, a new journalistic partnership with VII Photo, which will give our readers unprecedented intimate access to the work of the world’s leading photojournalists. Every day, our partners at VII will showcase a new photo, and each week, a new video or audio slideshow.
At an office in Canandaigua, N.Y., operators answer about 300 calls a day from veterans who are considering suicide.
Opened in 2007 by the Veterans Administration, the veterans crisis hotline the first of its kind in the country. The office received 10,000 calls in 2007, but the number had increased to 70,000 in 2008, and in 2009, it was 120,000. By June of this year, the line had already received just under 100,000 calls.
In this photo essay, VII photojournalist Ashley Gilbertson, provides a mesmerizing glimpse into the daily lives of these call responders.
Note: This photo essay can be found in VII Magazine’s archives. To view it, visit the VII Magazine page and click on the “Features” tab.