"That old Lutheran concept of the priesthood of all believers—Stephen Ministry helps you live that out,” says Rev. David Sloop of Good Shepherd Lutheran Church in Raleigh, North Carolina.

Watch more of correspondent Deborah Potter's interview with the pastor and clinical psychologist who founded Stephen Ministries in 1975.

Stephen Ministry affirms the tremendous value of the laity in doing the work of congregational care, writes pastoral theology professor Tonya Armstrong.