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Karen Gibbs and Geoff Colvin Karen Gibbs Geoff Colvin Geoff Colvin Karen Gibbs
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Don Phillips interview, July 12, 2002
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On the July 12, 2002 broadcast of Wall $treet Week with FORTUNE, co-hosts Karen Gibbs and Geoff Colvin sat down with Don Phillips, Managing Director of Morningstar. A transcript of their conversation:

KAREN GIBBS: Well, nothing has more cachet in the mutual fund business than Morningstar's famed five-star ratings system, so ingrained in the investing culture that few people buy a mutual fund without checking the ratings first. So you can understand the nervousness when Morningstar changed the way they rate the more than 10,000 funds. But there's good reason for the change the folks at Morningstar know something you're probably not aware of about the ratings system's ability or inability to predict future performance. You may be shocked to learn that one-star funds have outperformed five-star funds 45 percent of the time since 1995. Confused? Seeing stars? Let's get help from Don Phillips, Managing Director of Morningstar. Don, thanks so much for joining us.

DON PHILLIPS: Sure, Karen.

GIBBS: Well, why the change, and what do you hope to bring about by it?

PHILLIPS: Well, the major change is that rather than rating funds in broad groups, say all domestic stock funds together, we're going to rate them across much more narrow groups so you get more of an apples-to-apples comparison. In many times in the past the ratings worked exceptionally well, but you get times where you get huge changes in the market where you move from growth being very much in favor to value being very much in favor, and then you end up with oddities. For example, back in 1999, 75 to 80 percent of the large growth funds received four- and five-star ratings simply because large growth had had better returns over the last decade than had value. And now what we'll be doing is looking just at within the large growth category or just within the small value category and assigning ratings within them. And we really hope the upshot of this is that it will make investors more willing to step up to the plate and buy a quality fund in an out of favor part of the market.

GIBBS: But won't it make them even more confused now? More categories, a switch how are you going to deal with that confusion?

PHILLIPS: I think this actually eliminates confusion. What we've had is a lot of advisors over the years who have said, "I love Morningstar. I tell my clients great things about Morningstar. But I've put together a truly diversified portfolio for them." Say it's 1999. And they'll say, the client will see the five-star rating on the growth fund and say, "Absolutely I'll buy that." But then they'll see a three-star rating on the Small Value Fund and say, "I don't know about that." And then they'll see a two-star rating on a gold fund, for example, and say, "Absolutely not." And yet it's the quality funds in the out of favor areas that really oftentimes are what bring the most value. Like Jean-Marie's gold fund coming back so strong. You know, that's a great gold fund. Even at times when it's out of favor, that's maybe when you'd most want to add it to your portfolio. Under the new system, we think it will encourage investors to do that more.

GEOFF COLVIN: Let me see if I've got this right, Don. So that means that a fund that's in a sector that in general hasn't done well would still get a high rating if it has performed better than the other funds in that sector.

PHILLIPS: That's exactly right. So some areas that have been very out of favor right now, like high-yield bonds or especially communications funds, now we'll be giving five-star ratings to 10 percent of those funds; four-star ratings to 22.5. And we really hope, we want to get to this issue of helping people put together better portfolios. You know, I look at the fund landscape the problem isn't that people buy bad funds today, but they buy a series of good funds that happen to do the same thing. And because of that, they assemble a bad portfolio. What we want to do is elevate the debate away from good fund/bad fund towards appropriate or inappropriate use of a given fund for a given investor with a given goal.

COLVIN: So if I've got this right, your new system would, among other things, encourage investors to take a more long-term view.

PHILLIPS: Right.

COLVIN: Because they'll buy funds that may have not performed, from a sector that may not have performed well in the past, but in the cyclical nature of things will probably be well managed for the future.

PHILLIPS: Absolutely. And we've always taken a long-term view. The minimum period that we rate a fund for is three years. So if you think about it, we're cutting fund managers much more slack than they give corporate America. I think the only way you can really evaluate a manager is over an extended period of time. You can't go in and say, "Gee, this fund didn't do so well this week. The manager must not be doing a good job." In the short term there's a lot of noise in the market. What we want to do is encourage longer-term thinking and to keep reminding investors to think about risk and to think about cost.

GIBBS: Well, there are going to be some funds that have enjoyed a nice ride and are going to lose a star, and there are going to be some that have been out of favor and may gain a star. Can you give us some examples of those?

PHILLIPS: Well, for the most part the funds that will be losing stars right now are the ones that have been, that have had their asset classes most in favor. So, for example, small-cap value, which has had a great two to three year run now, right now under the old system, over half of the small value funds were getting five-star ratings, which is very analogous to back in 1999 when so many of the large-cap growth, tech-heavy funds got top ratings. So some of those will be losing stars. But as we've talked to the managers, many of them say this is actually a very good thing. You know, while we don't like losing stars, the nice thing is that now, because we're in a category, like small value, that doesn't move a lot like the general market, now instead of going from looking very out of favor, say getting a two-star rating in '99, and then very much in favor, a five-star rating today, now they'll have much more of a steady performance, say a four or five- star, and hopefully that will keep more investors on board.

GIBBS: Can you give us some names of some funds that you think are up and coming?

PHILLIPS: Well, there are several funds that we like. One would be Dodge & Cox International. I really like the international area. You investors have not been looking at international. You've had such a strong dollar over the last seven or eight years. So many people are saying, you know, "Gee, I haven't felt the need to have that in my portfolio." But I think there's tremendous need to have international in the portfolio. Maybe it's because the first fund I ever owned was the Templeton Growth Fund, which is a great international fund.

GIBBS: But now what happens if the U.S. economy slips and those international economies fall along with it?

PHILLIPS: Well, certainly that might happen. But I think it's the reason for diversification. All of the opportunities are not going to be in the U.S. I think we got sort of myopic during the '90s because tech was so great and the U.S. dominated the tech scene. We were thinking all of the great companies were here. Well, there's no reason that all the great companies are going to be limited within this border, and the more you diversify, the better your portfolio's likely to do.

GIBBS: Other than Dodge & Cox, give me another up and comer.

PHILLIPS: Well, another fund that we like is the William Blair Small-Cap Growth Fund. Our analyst, Emily Hall, is very impressed with the team there. She thinks they do a terrific job. And they've got a bit of a contrarian streak. One of the problems you get with a lot of growth funds is they just tend to be very momentum oriented. You see lots and lots of the same names in every growth portfolio. Well here's a group that really does great independent research, has a bit of a contrarian streak, and we think it might have a good place in an investor's portfolio. Today is not the time to forget about growth.

COLVIN: Absolutely. Let's look at the other side, Don funds to avoid right now.

PHILLIPS: Well, a couple of funds that I don't like are funds that have very volatile performance and high cost. Especially I think investors have to be attuned to what risk is in their portfolio. So a couple of funds that I don't care for that much, one would be the American Heritage Fund and the other would be Berkshire Focus. And I guess what I don't care about them is that they've got names that are very soothing. You know, American Heritage, Berkshire Focus. You might think Warren Buffett had something to do with it. The reality is he has nothing to do with the fund. These are funds that are very concentrated in some very volatile stocks. There are times when they'll pop up on the leader's list and they might look like, hey, these are great investments, but if you look at them they both have very high expense ratios and the name, which may be soothing, really isn't what you're likely to get in the portfolio.

GIBBS: What do you look for in a fund manager? What stands out, and who do you see as fund managers that are on the horizon that we should keep an eye out on?

PHILLIPS: Well, what I look for in a manager is passion. You know, Warren Buffett used to talk about the one-question job interview are you a fanatic? And that's what I look for and what our analysts look for in different funds. And you hear them talking, coming back from an interview, and if they really like the manager it's because the manager just loves what he or she is doing and has a real passion and enthusiasm. And that's what we look for, because the best managers are going to be people, you know, that do this 24 hours a day. You can't turn them off.

COLVIN: Like who?

PHILLIPS: Well, I think Jean-Marie Eveillard is a terrific example. You've got people that absolutely love what they're doing. You look at Fidelity, you look at a number of the managers there, and they've done a great job and they've got people that love this. You cannot stop them. They'd be doing this on their own even if they didn't have the job, getting paid to do it.

GIBBS: You also mentioned growth funds. Do you see any growth fund managers that you think might be worth looking at?

PHILLIPS: Well, one of our longstanding favorites in the growth area would be Foster Friess at Brandywine. Again, that passion for what he does and the way that he looks at portfolios, and he's assembled a terrific team to do that.

GIBBS: Any other examples of fund managers and what they can do for the individual investor?

PHILLIPS: Well, you know, that touches on a really important point. One of the things that concerns me is that mutual funds have a great opportunity to be the voice of the individual investor to corporate America, and I'm not convinced that that's happening as well as it might. And when I talk to some CEOs, they'll tell me that groups like Fidelity are so rigorous in voting their proxy statements and are really out there fighting for the investor. But a lot of that happens behind closed doors, and I think right today where you've got a bit of a crisis of confidence on Wall Street, it's more important than ever that the fund industry be out there and be very vocal and show the world that they're really fighting for investor interests. I think they're doing it, but it needs to move from behind closed doors out into the limelight.

GIBBS: Don Phillips, thanks so much for joining us.

PHILLIPS: Sure, Karen.

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