PBS Passport Reset Tool

Sign In with Your Active Account

To reset your Passport access, you must first sign in with your active PBS account (the one you use to access Passport).

Is this tool for me?: You should use this tool if you need to change the email address you use to access your Passport account.
Do I have an active Passport benefit?: Use the PBS Passport Member Lookup Tool to find out.
How long will it take to reset my Passport?: Once you sign in and confirm you would like to reset your Passport, you will be able to reactivate your benefit immediately.
What information will I need to reset my Passport?: You will only need to know the email address and personal password for the PBS account you currently log in with for Passport access.
Will I need to enter my billing information or make a new donation in order to reset my Passport?: No, if you already have an active Passport benefit, you will not need to make a new donation to reset your benefit and change the login account you use. You will not be asked for your billing information at any step.
I need more help: See this article on the PBS Help site for further assistance.