Common Questions

Choose a question from the list below to find your solution.

Continuing Education Units (CEUs)
How CEUs are earned with us and your state specific requirements.
How do I obtain a Certificate of Completion?
How to find your personalized completion certificate once your course has ended.
What is your refund policy?
Details about refunds when applicable and when not.
How do I enroll in a course?
Steps to find the course you want and how to enroll in it.
Graduate Credit FAQ
Details about earning graduate credits for successfully completing a PBS TeacherLine course.

Be sure you have the right software & settings

Contact Us

Still can't find the information you need?

Check the progress of your help request.