VA: The Human Cost of War

Carlos Villasenor’s Experience With the VA

Clip | 47s | Video has closed captioning.

Carlos Villasenor, Sergeant U.S. Marine Corps, Ret., recounts his experience seeking mental health care at the VA. His appointment was abruptly cancelled and never rescheduled. When he attempted to reach the mental health clinic to get more information, he was hung up on.