When COVID vaccine distribution falls short, local nonprofits and the medical community step in

As millions of New Yorkers race to book the vaccine, many Black Americans and Hispanics are opting out as racial disparity, a defining issue of the pandemic, has reemerged. Some communities blame the vaccination gap on a lack of a coordinated education, awareness and support. MetroFocus takes us to the Bronx and Brooklyn where local nonprofits and the medical community are teaming up to bridge this divide and provide accurate information about the vaccine and virus.

Joining us to discuss these efforts are Davon Russell, President of the Women’s Housing and Economic Development Corporation, Dr. Susana Morales, a primary care physician and Associate Professor of clinical medicine at Weill Cornell Medicine and Marcella Tillett, Vice President of programs and partnerships at the Brooklyn Community Foundation, a nonprofit investing in the borough’s community led response to needs exacerbated by the pandemic.

TRANSCRIPT

>>> THIS IS "METROFOCUS" WITH

RAFAEL PI ROMAN, JACK FORD, AND

JENNA FLANAGAN.

>>"METROFOCUS" IS MADE POSSIBLE

BY --

SUE AND EDGAR WACHENHEIM III,

SYLVIA A. AND SIMON B. POYTA

PROGRAMING ENDOWMENT TO FIGHT

ANTI-SEMITISM.

THE PETER G. PETERSON AND JOAN

GANZ COONEY FUND.

BERNARD AND DENISE SCHWARTZ,

BARBARA HOPE ZUCKERBERG, THE

AMBROSE MONELL FOUNDATION,

PRINDLE SEIDLER, JODY AND JOHN

ARNHOLD, CHERYL AND PHILIP

MILSTEIN FAMILY, JUDY AND JOSH

WESTON, DR. ROBERT C. AND TINA

SOHN FOUNDATION.

THE JPB FOUNDATION.

>>> GOOD EVENING AND WELCOME TO

"METROFOCUS."

I'M JACK FORD.

THE RACE TO BOOK THEIR VACCINE

APPOINTMENTS, A DEFINING ISSUE

OF THE PANDEMIC, RACIAL

DISPARITY IS REEMERGING.

ACCORDING TO A RECENT "NEW YORK

TIMES" STUDY, THE VACCINATION

RATE FOR BLACK AMERICANS IS HALF

THAT OF WHITE PEOPLE.

AND THE GAP FOR HISPANICS IS

EVEN LARGER.

LOCAL NONPROFITS AND MEMBERS OF

THE MEDICAL COMMUNITY ARE TRYING

TO BRIDGE THIS DIVIDE AND

DISSEMINATE ACCURATE INFORMATION

ABOUT THE UNDERLYING VIRUS

ITSELF.

TONIGHT AS PART OF OUR ONGOING

CHASING THE DREAM INITIATIVE ON

POVERTY AND ECONOMIC OPPORTUNITY

IN AMERICA, WE'RE HIGHLIGHTING

THESE EFFORTS IN NEW YORK CITY.

WE HAVE A COLLECTION OF FOLKS

WHO ARE WORKING VERY HARD TO DO

THAT.

WE WANT TO WELCOME THEM ALL INTO

OUR CONVERSATION.

WE'RE JOINED TODAY BY FIRST

DAVON RUSSELL, PRESIDENT OF THE

WOMEN'S HOUSING AND ECONOMIC

DEVELOPMENT CORPORATION A BRONX

BASED COMMUNITY DEVELOPMENT

ORGANIZATION THAT'S BEEN HOSTING

VIRTUAL VACCINE EDUCATION

WORKSHOPS.

DR. SUSANNA MORALES HELPING

SPREAD ACCURATE INFORMATION

ABOUT THE VACCINE THROUGH OTHER

INITIATIVES ACROSS THE CITY.

WE'RE ALSO JOINED BY MARCELLA

TILLETT, VICE PRESIDENT OF

PROGRAMS AND PARTNERSHIPS AT THE

BROOKLYN COMMUNITY FOUNDATION, A

NONPROFIT INVESTING IN THE

BOROUGH'S COMMUNITY-LED RESPONSE

TO NEEDS EXACERBATED BY THE

PANDEMIC.

WELCOME TO ALL OF YOU.

THANK YOU VERY MUCH FOR SPENDING

SOME TIME WITH US HERE AT

"METROFOCUS."

>> THANKS FOR HAVING US.

>> LET ME START WITH A BIGGER

PICTURE QUESTION FOR YOU.

THEN WE'LL GET INTO THE DETAILS

OF WHAT NEEDS TO BE DONE AND

WHAT ALL OF YOU ARE DOING HERE.

SO IN THE INTRODUCTION, I

MENTIONED THE RACIAL DISPARITY.

WE'VE SEEN IT PLAYING OUT

SIGNIFICANTLY THROUGHOUT THE

TERM OF THE PANDEMIC HERE.

MY QUESTION TO YOU IS THIS, WE

HAD HEARD FROM THE BEGINNING

WHEN WE WERE TOLD ABOUT THIS

VACCINE AND THIS MOVEMENT THAT

WAS GOING TO BE IN PLACE TO MAKE

SURE THAT, WE WERE TOLD,

EVERYONE WHO WANTED ONE WOULD

HAVE ACCESS TO A VACCINE AND

THEY'D ALL GET VACCINATED IN A

UNIFORM FASHION.

AND YET WE'RE SEEING ONCE AGAIN

DESPITE THIS PROMISE THE RACIAL

DISPARITY PLAYING OUT IN TERMS

OF THE VACCINATION PROGRAM.

WHY DO YOU THINK THAT IS?

DAVON, WHY DO YOU THINK THAT IS

AFTER ALL THE PROMISES OF HOW

WE'RE GOING TO PUT THIS TOGETHER

AND EVERYBODY WILL BE TAKEN CARE

OF, WE SEE THE GAPS THAT I

MENTIONED IN THE INTRODUCTION.

>> IT'S A VERY GOOD QUESTION AND

ONE THAT I WRESTLE WITH ALL THE

TIME.

GIVEN WHAT WE KNEW WAS COMING,

WE KNEW THERE WAS GOING TO BE A

VACCINE, SEVERAL VACCINES AND

THEY WERE RIGHT ON THE HORIZON.

WHAT HAPPENED?

I THINK THE FIRST THING IS, YOU

KNOW, THE URGENCY AROUND THE

VACCINES THEMSELVES, YOU KNOW,

MAKING THEM AND GETTING THEM

OUT, FIGURING OUT HOW TO STORE

THEM AND ALL THE LOGISTICS

CONNECTED TO THAT REALLY TOOK UP

A LOT OF SPACE, I BELIEVE, AND

PEOPLE DIDN'T REALLY PAY MUCH

ATTENTION TO WHAT IT WAS GOING

TO TAKE TO GET THOSE VACCINES

INTO THE ARMS OF PEOPLE.

FOR ME, THE FIRST PLACE I WENT

TO WAS WHAT DO PEOPLE KNOW ABOUT

THE VACCINE.

THE EDUCATION BECAME FOR ME THE

PRIMARY FOCUS, FOLLOWED CLOSELY

BY HOW ACCESSIBLE THE VACCINES

WERE GOING TO BE.

FOR ME IT WENT RIGHT TO THE

HEART OF IT ALL, BECAUSE JUST

LIKE THE DISEASE ITSELF, COVID,

PEOPLE DIDN'T UNDERSTAND IT,

PEOPLE DIDN'T KNOW ENOUGH ABOUT

IT.

SIMILARLY, I THINK, THE VACCINE

IS JUST AS MUCH A MYSTERY TO A

NUMBER OF THE PEOPLE WE WORK

WITH.

>> SUSANNA AND MARCELLA, YOUR

THOUGHTS ON THIS ALSO.

SUSANNA, YOU FIRST.

>> I THINK THAT THE ISSUES ARE

OBVIOUSLY COMPLICATED.

FIRST OF ALL, THE PRIOR FEDERAL

ADMINISTRATION DID NOT REALLY

APPARENTLY FOCUS AT ALL ON A

PUBLIC EDUCATION CAMPAIGN.

THEY FOCUSED MAINLY ON GETTING

THE VACCINE OUT.

I THINK THAT LOCAL AND STATE

PUBLIC HEALTH AUTHORITIES HAVE

BEEN SOMEWHAT OVERWHELMED,

HISTORICALLY UNDERFUNDED.

SO THAT A REALLY INTENSIVE

PUBLIC EDUCATION EFFORT DID NOT

REALLY START.

WE HOPED VACCINES WERE COMING.

WE DIDN'T KNOW WHEN THEY WOULD

COME EXACTLY.

CERTAINLY A PRELIMINARY PLANNING

EFFORT COULD HAVE BEEN BETTER.

IN ADDITION, SO THERE'S ALL OF

THAT AND SO I THINK WE'VE BEEN

PLAYING CATCHUP IN THE PUBLIC

EDUCATION REALM EVER SINCE THE

VACCINES WERE DEPLOYED.

WHEN THE RUMORS STARTED THAT

THEY WERE GOING TO COME OUT, I

STARTED TO ASK MY PATIENTS WHAT

DO YOU THINK ABOUT THIS VACCINE

THING?

MOST OF THEM SAID, IT'S TOO FAST

AND I WANT TO LET SOMEBODY ELSE

GET IT FIRST.

I PROMISED MY PATIENTS, I

PROMISE YOU THAT I WILL DO THE

RESEARCH, READ ALL ABOUT THESE

VACCINES MYSELF BEFORE I

RECOMMEND THEM TO YOU AND BEFORE

I TAKE THEM MYSELF.

THAT IS WHEN I STARTED TO WORK

ON THIS.

I GUESS THE OTHER PIECE, I

THINK, IS THE REALLY TERRIBLE

ROLLOUT THAT WAS VERY CLUMSY,

WAS DIGITALLY BASED WHEN WE ARE

STILL A VERY ANALOG WORLD,

ESPECIALLY FOR LOW INCOME

COMMUNITIES AND COMMUNITIES OF

COLOR.

SO ASSUMING THAT EVERYONE WOULD

JUST JUMP ON TERRIBLY-BUILT

WEBSITES WAS A MISTAKE.

>> MARCELLA, HOW ABOUT YOU?

>> GOSH, SO MUCH OF WHAT WAS

JUST SHARED I'M RESONATING WITH

ME AND I'M TAKING NOTES.

SOMETHING THAT YOU JUST SHARED,

SUSANNA THAT I THINK IS REALLY

IMPORTANT TO DIG INTO IS YOU

HAVE A TRUSTED RELATIONSHIP WITH

YOUR PATIENTS.

THEY CAME TO YOU WITH A CONCERN.

YOU MADE A COMMITMENT TO THEM TO

GO BACK, DO THE RESEARCH.

YOU TOOK THEIR CONCERNS

SERIOUSLY AND YOU'RE ENGAGING IN

A CONVERSATION.

I THINK THERE'S A VERY IMPORTANT

DIFFERENCE BETWEEN PROVIDING

EDUCATION, YOU KNOW, KIND OF

MESSAGING AND DROPPING OFF

INFORMATION AND WHAT HAPPENS

INSIDE OF A TRUSTED RELATIONSHIP

WITH A PROVIDER, WITH A

COMMUNITY ORGANIZATION, WITH AN

ENTITY THAT HAS BEEN WITH YOU

NOT JUST THROUGH THE PANDEMIC

BUT REALLY SHOWS UP IN YOUR LIFE

IN A TRUSTED AND CARING WAY.

THAT IS NOT THE RELATIONSHIP

THAT MOST PEOPLE IN COMMUNITIES

OF COLOR HAVE WITH THE MEDICAL

INDUSTRY, WITH THE HEALTH CARE

SYSTEM.

SO I THINK IT'S REALLY IMPORTANT

THAT WHEN WE HAVE THESE

CONVERSATIONS, WE DON'T PRETEND

LIKE PEOPLE JUST EMERGED WITH NO

HISTORY TO THE HEALTH CARE

SYSTEM.

AND IT'S NOT JUST HISTORICAL,

BUT WHEN YOU GO TO THE HOSPITAL

TODAY, ARE YOU TREATED WITH THE

KIND OF CARE AND RESPECT AND

AFFIRMATION THAT YOU'RE LOOKING

FOR IN A TRUSTED MEDICAL

PROVIDER.

I THINK ANOTHER PIECE THAT WE

HAVE TO LOOK AT IS, WE'RE

TALKING ABOUT WHOLE PEOPLE WITH

WHOLE HISTORIES.

A LOT OF THE MESSAGING IS ABOUT

ARMS.

ARMS ARE CONNECTED TO BODIES.

THESE BODIES HAVE HISTORIES IN

THIS CITY, IN THIS COUNTRY.

WE HAVE TO HAVE THIS

COMPREHENSIVE CONVERSATION AND

RESPECT THE CONCERNS, JUST LIKE

SUSANNA HAS SAID SHE DOES WITH

HER PATIENTS.

RESPECT THE REAL FEARS AND

APPREHENSION AND DESIRE FOR MORE

INFORMATION AND DESIRE FOR MORE

TIME TO GET COMFORTABLE WITH THE

IDEA THAT'S COMING FROM OUR

COMMUNITY AND OURSELVES WITHIN

OUR OWN FAMILIES.

I REALLY THINK WE NEED TO HAVE

THAT BE PART OF THE

CONVERSATION.

AND THAT TAKES TIME.

>> DAVON, WHAT WERE YOU HEARING?

SUSANNA TALKED ABOUT WHAT SHE

WAS HEARING FROM HER PATIENTS

AND MARCELLA I'LL COME TO YOU

ABOUT THIS ALSO.

BUT DAVON, YOU FIRST.

WHAT WERE YOU HEARING INITIALLY

WHEN YOU STARTED TO TALK TO

PEOPLE IN THE COMMUNITY ABOUT

THE NOTION OF, FIRST, THE VIRUS

ITSELF AND WHAT IT MEANT AND HOW

IT OCCURRED.

AND THEN THE IDEA OF THE

VACCI

VACCINATION.

>> ONE OF THE THINGS THAT I

STILL FIND MYSELF TALKING ABOUT

WAS A YEAR AGO, YOU KNOW,

VIRTUALLY TODAY WHEN WE KIND OF

GOT A SENSE OF WHAT THIS VIRUS

WAS DOING AND THERE WAS AN

URGENCY TO CLOSE OUR OFFICES.

AND MY FIRST AND SINGULAR

THOUGHT WAS, WE COULD BE A PETRI

DISH AND THE SUBJECTS THAT WERE

PART OF THIS REALLY HORRIBLE

POTENTIAL EXPERIMENT WERE BLACK

AND BROWN PEOPLE WHO ARE WORKING

IN OUR PLACE WHO ARE ON THE

FRONT LINES BEING EXPOSED AND NO

ONE IS TALKING TO THEM ABOUT

WHAT THIS COULD MEAN.

SURE ENOUGH, THAT'S WHAT ENDED

UP HAPPENING.

I WAS ON THE PHONE ALL SUMMER

CONSOLING SPOUSES AND FAMILY

MEMBERS OF OUR STAFF WHO LOST

THEIR LIVES TO THIS DISEASE.

SO THAT WAS CRITICAL FOR ME.

LISTENING TO COMMUNITY, WHAT WE

HEARD, AGAIN, WAS THERE'S A

DISCONNECT BETWEEN THE FACTS AND

THE REALITY OF WHAT THE DISEASE

IS ALL ABOUT.

SIMILARLY, THAT TRENDED AND KIND

OF BORE OUT WITH RESPECT TO THE

VACCINE

MARCELLA TALKED ABOUT THE

RELATIONSHIP BETWEEN HEALTH CARE

PROVISION AND PATIENTS IN A

PLACE LIKE THE BRONX AND THAT'S

EXACTLY WHAT IT IS.

THERE IS INSTITUTIONAL MISTRUST.

SO THAT'S YOUR STARTING PLACE.

THERE'S ONLY SO MUCH YOU CAN DO.

SO FOR ME IT WAS CRITICALLY

IMPORTANT THAT WE HAD THE RIGHT

PEOPLE MESSAGING THIS.

SUSANNA IS THE PERFECT MESSENGER

IN MY MIND.

THAT'S WHY I RECRUITED HER ONCE

WE HAD HEARD ENOUGH.

THERE CAME POINT THAT WE HEARD

ENOUGH THAT IT WAS 40% WI.

WE RAN A SURVEY OF OUR STAFF AND

40% OF THEM WERE REPORTING THAT

THEY HAD, YOU KNOW, LITTLE TO NO

INTEREST IN BEING VACCINATED.

THAT SIGNALLED TO ME RIGHT AWAY

THAT IN ORDER FOR US TO BE AT

THE RIGHT PLACE AT THE END OF

T

THIS, IT'S GOING TO BE RIGHT FOR

THEM.

>> MARCELLA, IN TERMS OF YOUR

CONVERSATIONS, YOUR COMMUNITIES,

WHAT WERE YOU HEARING INITIALLY?

>> SIMILARLY, WE ENGAGED IN A

PROCESS TO REALLY LISTEN AND

GATHER INFORMATION.

THE BROOKLYN COMMUNITY

FOUNDATION HAD A COMMUNITY

ENGAGEMENT PROCESS, A SERIES OF

LISTENING SESSIONS WHERE WE

TALKED TO HUNDREDS OF PEOPLE

BETWEEN DECEMBER AND FEBRUARY IN

TERMS OF THE VACCINES.

IT WASN'T JUST ABOUT VACCINES.

IT WAS ABOUT REALLY EVERYTHING

THAT FOLKS ARE EXPERIENCING AND

HOW THEY'D LIKE TO SEE US AS A

FOUNDATION RESPOND.

BUT THE VACCINES CAME UP A

NUMBER OF TIMES.

YOU KNOW, I THINK DAVON, WHAT

YOU HEARD FROM YOUR STAFF AND

SK

COMMUNITY MEMBERS IN THE BRONX,

WE WERE ALSO HEARING IN BROOKLYN

THIS DESIRE TO WAIT AND SEE,

THIS I THINK MISTRUST OF THE

ACCURACY OF INFORMATION, THE

DISORGANIZED NATURE OF THE

DELIVERY OF THE INFORMATION NOT

JUST ABOUT THE VACCINES, BUT --

AND THERE'S NO REAL BLAME TO BE

PLACED HERE BECAUSE WE WERE

RECEIVING IN SOME RESPECTS

INFORMATION AS IT WAS BEING

DISCOVERED, YOU KNOW, IF WE

THINK ABOUT A YEAR AGO.

BUT TO HAVE THINGS CHANGE SO

QUICKLY, WEAR A MASK, DON'T WEAR

A MASK, WEAR A T-SHIRT OVER YOUR

FACE, NO, WEAR AN N95 MASK, DO

THIS, DO THAT.

SO WHEN YOU HAVE PEOPLE WHO ARE

NOT PLUGGED INTO THE TELEVISION

EVERY DAY AND NOT RECEIVING THIS

MINUTE-TO-MINUTE UPDATE, IT JUST

SOUNDS LIKE A LOT OF CHAOTIC

INFORMATION.

THAT HAS NOT STOPPED.

WHAT CONTINUES WITH THESE

INTRACOMMUNAL CONVERSATIONS.

I THINK WE'RE HEARING A DESIRE

TO HAVE SPACE TO TALK ABOUT THE

FEELINGS THAT PEOPLE ARE HAVING,

THE QUESTIONS THAT ARE COMING

UP.

WHAT WE'VE HEARD IS A FEELING

THAT THEIR CONCERNS ARE NOT

BEING TAKEN SERIOUSLY AND

THEY'RE BEING DISMISSED.

IT'S NOT A SPACE WHERE THEY CAN

ENGAGE.

IT'S EITHER YOU DO IT OR YOU

DON'T.

AND IF YOU DON'T, THEN YOU'RE

NOT TAKING THIS SERIOUSLY OR

YOU'RE BEING IRRESPONSIBLE,

YOU'RE A CONSPIRACY THEORIST.

IT'S COUNTER TO WHAT WE SAY WE

WANT HEALTH CARE TO BE, WHICH IS

ACCESSIBLE, WHICH MEANS PEOPLE

NEED TO BE GIVEN THE

INFORMATION, THE SPACE AND THE

RESOURCES TO MAKE INFORMED

DECISIONS ABOUT THEIR HEALTH.

THAT'S NOT THE PERSPECTIVE THAT

THIS CONVERSATION IS HAPPENING

FROM AND PEOPLE KNOW THAT AND

THEY'RE EXPRESSING THAT.

>> YOU MAKE AN INTERESTING POINT

ABOUT HOW WE REACT TO SOMEONE

WHO SAYS, I DON'T THINK SO OR,

I'M NOT SURE YET.

I FOUND MYSELF DOING THE SAME

THING, SAYING, NO, NO, NO, YOU

HAVE TO GET IT, THERE'S NO

REASON FOR YOU NOT TO GET IT,

JUST SORT OF THROWING IT INTO

YOUR FACE RATHER THAN, AS YOU

SAID, WHY DO YOU SAY THAT.

LET'S TALK ABOUT WHAT'S BEING

DONE NOW, ESPECIALLY WHAT ALL OF

YOU WERE DOING.

DAVON, YOU SAID THAT'S WHY I

BROUGHT SUSANNA, DR. MORALES

INTO THIS.

WHY DID YOU THINK IT WAS

IMPERATIVE TO GET SOMEBODY WITH

HER BACKGROUND TO BE PART OF THE

CONVERSATION YOU'RE HAVING WITH

PEOPLE IN YOUR COMMUNITY?

>> WELL, TO BE FRANK, SOME OF

THE MISTRUST, SOME OF WHAT

PEOPLE EXPERIENCE WHEN THEY'RE

SEEKING MEDICAL CARE WHEN

THEY'RE IN THEIR PHYSICIAN'S

OFFICES, THERE'S THAT REAL

DISCONNECT.

WE KIND OF WISH THERE WERE MORE

PEOPLE WHO WERE MADE IN OUR

IMAGE WHO ARE PROVIDING CARE TO

US.

AND WHETHER IT BEARS OUT TO BE

TRUE OR NOT, WE CONNECT WITH

THEM BASED ON THE FACT THAT

THEY'RE SIMILAR, BASED ON THE

FACT THAT THEY LOOK LIKE US.

FOR ME, SUSANNA REPRESENTS THE

BRONX.

SHE'S A BRONX-BORN, BRONX-RAISED

AND PROUD WOMAN WHO IS A

PHYSICIAN AND WHO HAS DEDICATED

HER LIFE TO PUBLIC MEDICINE IN A

WAY THAT SIGNALS TO ME THAT SHE

CARES ABOUT PEOPLE WHO NEED

MEDICAL CARE, INCLUDING IN THIS

CASE A VACCINE.

SO I KNEW THAT THE MESSENGER,

LIKE I SAID BEFORE, WAS KEY TO

GETTING PEOPLE THE RIGHT

INFORMATION, GETTING PEOPLE

LISTEN AND TRUST THE SOURCE OF

THE INFORMATION AND OF COURSE

ULTIMATELY THEY GET TO DECIDE

WHAT THEY DO.

I JUST FELT THAT WE NEEDED TO

HAVE NO ONE ELSE BUT SOMEONE WHO

WAS BROWN, FEMALE AND CARING.

AND THAT'S WHAT LED ME TO HER.

>> ARE YOU FINDING, SUSANNA, YOU

TALKED ABOUT THE CONVERSATIONS

YOU'RE HAVING WITH YOUR

PATIENTS.

I THINK WE'D LIKE TO THINK THAT

IF YOU HEAR IT FROM YOUR DOCTOR,

IT'S A DONE DEAL, I'M GOING TO

DO IT.

ALL I NEED IS TO HAVE MY DOCTOR

TELL ME.

YOU'RE ALL SHAKING YOUR HEAD.

SUSANNA, HOW IS THAT WORKING?

WHEN YOU SIT DOWN AND TOALK TO

THEM ARE THEY SAYING, GOOD, SIGN

ME UP?

BY YOU, I MEAN YOU AND YOUR

COLLEAGUES IN THE MEDICAL WORLD.

ARE YOU SEEING THAT IT'S BECOME

EFFECTIVE IN TERMS OF GETTING

PEOPLE WHO WERE HESITANT TO SAY,

OKAY, I'M GOING TO GET IN LINE

NOW?

>> I'M EXPERIENCING A MIXTURE.

I MEAN, THE STATISTICS SHOW THAT

IT'S YOUR PERSONAL PHYSICIAN'S

RECOMMENDATION THAT IS MOST

EFFECTIVE IN TERMS OF PEOPLE

ACCEPTING VACCINES OVERALL.

BUT THAT DOESN'T MEAN THAT

EVERYBODY OBEYS US, OF COURSE.

OBEDIENCE IS NOT REALLY THE

GOAL.

THE DILEMMA, I FEEL PERSONALLY,

IS I DO HAVE A SENSE OF URGENCY,

WE ARE STILL IN THE MIDDLE OF

THE PANDEMIC.

I WAS ON THE INPATIENT WARDS IN

THE SPRING TAKING CARE OF COVID

PATIENTS, SENDING THEM TO THE

ICU.

I HAD PATIENTS WHO DIED OF

COVID.

I HAD COLLEAGUES WITH COVID.

THERE'S NO ONE IN OUR CITY

UNTOUCHED BY COVID.

MANY OF OUR STAFF HAD COVID AND

MANY, MANY, MANY OF US, OF

COURSE, HAVE LOST LOVED ONES

FROM COVID.

THIS IS A REAL, URGENT AND

CURRENT PROBLEM.

SO THE DILEMMA I HAVE IS I DO

HAVE THIS SENSE OF URGENCY, SO

PART OF ME DOES FEEL LIKE, WAKE

UP, BUT PART OF ME ALSO FEELS

LIKE THAT MESSAGING -- I MEAN,

YOU HAVE TO BE CLEAR ABOUT YOUR

MESSAGE.

I'M NOT NEUTRAL ABOUT THIS, BUT

I ALSO THINK THAT THE KEY PIECE

IS RESPECTS AND EVERYONE THINK.

I TALK TO INDIVIDUAL PATIENTS

AND COMMUNITY ORGANIZATIONS AND

OTHER SETTINGS IS MY JOURNEY.

I THINK ALL OF US ARE UNDERGOING

A JOURNEY.

SOME OF US, THE JOURNEY IS REACH

SHORE.

MY MOTHER EVERY DAY WAS LIKE,

WHEN AM I GETTING THE VACCINE?

SHE'S 86 YEARS OLD.

IT WAS HARD TO GET HER A JACKSON

BECAUSE OF THIS CRAZY ROLLOUT.

BUT OTHER PEOPLE ARE STILL ON

THEIR JOURNEY.

ONE OF THE INTERESTING ISSUES

ABOUT THIS ISSUE OF VACCINE

ACCEPTANCE IS THIS IS NOT ONLY

AN ISSUE FOR MINORITY

POPULATIONS.

IN FACT, THE BIGGEST VACCINE

HESITANCY GROUP IN THE COUNTRY

IS REPUBLICANS, RURAL PEOPLE.

A LOT OF HEALTH CARE WORKERS.

I DON'T KNOW WHY, BUT THAT

SHOCKED ME THAT HEALTH CARE

WORKERS WHO HAD BEEN ON THE

FRONT LINES WERE STILL

RELUCTANT.

THERE ARE MANY, MANY COMPONENTS

TO THIS AROUND PARTISANSHIP,

DISINFORMATION, FEAR.

I THINK THE REASONS DIFFER BY

THE GROUP.

FOR MINORITY PEOPLE, A LOT OF

THIS IS AROUND IT'S NOT

NECESSARILY COMPLETE VACCINE

REJECTION.

IT'S VACCINE HESITANCY, IT

REALLY IS.

MOST PEOPLE ARE IN THE WAIT-AND

SEE MODE.

I FEEL LIKE THE OTHER DILEMMA

FOR ME, THOUGH, IS I'M HAVING

PATIENTS EVERY DAY GETTING

DIAGNOSED WITH COVID.

IT'S NOT OVER.

SO SIMULTANEOUS WITH MY DESIRE

TO ACCOMPANY THEM ON THEIR

JOURNEY IS THIS FEAR, BECAUSE I

DON'T WANT ANYTHING TO HAPPEN TO

THEM.

>> GO AHEAD.

>> TO KIND OF ROUND OUT YOUR

QUESTION ABOUT WHAT WE'RE

HEARING, WHAT I'M HEARING FROM

PEOPLE BHOF WHO HAVE LISTENED T

HAVE BEEN CONVERSATIONS WITH

SUSANNA IS, WOW I JUST SPENT AN

HOUR OR MORE WITH A DOCTOR, A

DOCTOR WHO LOOKS LIKE ME, A

DOCTOR WHO LISTENED AND BEHAVED

IN A WAY THAT I'VE NEVER

EXPERIENCED A DOCTOR BEFORE.

THE SESSIONS ARE ABOUT AN HOUR

OR MORE.

SHE'S TAKING QUESTIONS AND THE

QUESTIONS ARE FAR-REACHING AND

INTERESTING.

THEY'RE SITTING THERE IN HER

COMPANY.

THAT HAS MATTERED A TON TO

PEOPLE IN THE FEEDBACK WE HAVE

RECEIVED ABOUT THE SESSIONS SHE

HAS LED.

>> MARCELLA, WHAT ABOUT YOU?

FINISH YOUR THOUGHT.

>> ONE OTHER THOUGHT.

WHEN YOU'RE WITH A PATIENT IN A

ROOM, IT DOES TAKE TIME ONE ON

ONE.

I'VE TAKEN SOMETIMES AN HOUR.

I HAVE A PATIENT WHO I MET WITH

A COUPLE WEEKS AGO WHO I'VE HAD

AS A PATIENT FOR A LONG TIME.

IT TOOK ME LIKE 15 YEARS TO

CONVINCE HER TO GET A FLU SHOT.

FINALLY I TOLD HER THIS WAS LIKE

MY CHRISTMAS PRESENT.

BUT I SPENT OVER AN HOUR TALKING

WITH HER AND HER SON.

LUCKILY I HAD THE TIME THAT DAY

AND WE TALKED FOR A REALLY LONG

TIME AND SHE TOLD ME I AM

SCARED.

I TOLD HER, YOU KNOW WHAT, YOU

BIRTHED A CHILD, YOU SURVIVED

CANCER, I KNOW YOU'RE BRAVE, I

KNOW YOU CAN DO THIS.

AND SHE FINALLY SAID YES, BUT

THAT IS A HARD THING TO DO EVERY

DAY FOR HOURS AND HOURS AT A

TIME, BUT THAT'S REALLY WHAT WE

HAVE TO DO ON THE PERSONAL LEVEL

AND THE GROUP LEVEL.

>> MARCELLA, HOW ABOUT YOU?

IN YOUR ORGANIZATION, IN YOUR

COMMUNITY, WHAT ARE YOU ALL

DOING TO GET PAST THIS BARRIER

OF HESITANCY?

THERE ARE SOME PEOPLE SAYING I'M

JUST NEVER GOING TO TAKE IT, BUT

THERE'S A BIG CHUNK OF FOLKS WHO

ARE SAYING, I DON'T KNOW, OR

LET'S LET SOMEBODY GO FIRST FOR

A WHILE AND I'LL SEE HOW IT ALL

WORKS OUT.

WHAT ARE YOU DOING IN YOUR

COMMUNITY AND IS IT EFFECTIVE?

>> I JUST WANT TO SAY SUSANNA I

LOVE THIS FRAMING OF THE

JOURNEY, BECAUSE THAT IS WHAT IT

IS.

HOPEFULLY FOR COVID IT WON'T

TAKE 15 YEARS, BUT RESPECTING

WHERE PEOPLE ARE ON THAT PATH IS

ESSENTIAL BECAUSE WE'RE TRYING

TO, AGAIN, HELP PEOPLE MAKE

INFORMED DECISIONS, UNDERSTAND

THE IMPLICATIONS OF THOSE

DECISIONS.

AT BROOKLYN COMMUNITY FOUNDATION

SOMETHING THAT WE ARE DOING

RIGHT NOW, WE'RE IN THE MIDST OF

A GRANT MAKING PROCESS WHERE

WE'VE PUT A CALLOUT TO COMMUNITY

ORGANIZATIONS WHO ARE ON THE

FRONT LINE VERY MUCH IN THE WAY

DAVON DESCRIBES.

PEOPLE ARE COMING WITH THESE

QUESTIONS, PEOPLE ARE COMING

WITH THESE POINTS OF CONFUSION

AND UNCERTAINTY.

A LOT OF TIMES COMMUNITY

ORGANIZATIONS KNOW THEY ARE THE

BEST MESSENGER, BUT THEY MAY NOT

HAVE THE MESSAGE.

THEY ARE NOT MEDICAL

PROFESSIONALS.

ON THE ONE HAND THEY KNOW THEY

HAVE A CRITICAL ROLE TO PLAY,

BUT THEY ALSO KNOW THEY ARE NOT

NECESSARILY THE BEST EQUIPPED TO

DELIVER THAT MESSAGE AND BE IN

CONVERSATION.

SO UNDERSTANDING THEIR ROLE AS A

BROKER, UNDERSTANDING THEIR ROLE

AS A BRIDGE IS SO CRITICAL

BECAUSE THEY HAVE THE TRUST IN

THE RELATIONSHIP.

IF ONE OF OUR ORGANIZATIONS LIKE

THE ALEX HOUSE PROJECT, IF THEY

BRING IN A MEDICAL PROFESSIONAL

TO SAY WE'RE GOING TO HAVE THIS

CONVERSATION, THEIR COMMUNITY

MEMBERS ARE GOING TO LISTEN, BE

PRESENT AND PARTICIPATE.

IT'S ABOUT HOW DO YOU BRING IN

THAT RESOURCE, HOW DO YOU ENGAGE

IN A WAY THAT RESPECTS WHERE

PEOPLE ARE ON THE JOURNEY?

WE'RE IN THE PROCESS OF AWARDING

ABOUT 25 GRANTS TO DIFFERENT

COMMUNITY ORGANIZATIONS WHO WANT

TO DO THAT WORK OF OUTREACH,

ENGAGEMENT AND SUPPORT.

IT'S GOING TO DEPEND ON WHERE

THOSE COMMUNITY MEMBERS ARE.

THEY MAY BE AT THE POINT WHERE

THEY ARE STILL VERY HESITANT AND

THEY WANT TO HAVE THOSE IN-DEPTH

CONVERSATIONS.

HOW DO YOU CREATE THAT

ENVIRONMENT WHERE THAT CAN TAKE

PLACE?

YOU ALSO MAY HAVE PEOPLE LIKE

SUSANNA'S MOTHER WHO'S LIKE,

HELLO, I'M READY, BUT YOU HAVE

THIS MASSIVE ISSUE OF

NAVIGATION.

HOW DO YOU NAVIGATE THIS SYSTEM

THAT SAYS IT'S DESIGNED TO BE

ACCE

ACCESSIBLE, BUT THERE ARE

ROADBLOCKS LEFT AND RIGHT.

YOU NEED PEOPLE WHO ARE ENGAGED

IN CASE MANAGEMENT AND SOCIAL

SERVICES AND MAKING APPOINTMENTS

IN THE MEDICAL SYSTEM FOR OTHER

REASONS.

AS A FOUNDATION, OUR ROLE IS TO

SUPPORT COMMUNITY MEMBERS

THROUGH SUPPORTING THESE STRONG

GRASSROOTS ORGANIZATIONS THAT

ARE BEST POSITIONED TO DO THIS

WORK.

>> SUSANNA, JUMP IN.

>> WE FEEL THAT IT'S INCREDIBLY

IMPORTANT THAT PHILANTHROPY IS

INVOLVED, THESE PUBLIC/PRIVATE

PARTNERSHIPS BETWEEN COMMUNITY

ORGANIZATIONS AND MEDICAL

INSTITUTIONS AND MEDICAL

PROVIDERS.

WE'VE BEEN WORKING NEAR

PRESBYTERIAN AND CORNELL AND

COMMUNITY ORGANIZATIONS.

THE DEPARTMENT OF HEALTH HAS

CONVENED A GROUP OF PROVIDERS,

SOME OF WHOM ARE MEMBERS OF THE

NATIONAL MEDICAL ASSOCIATION

WHICH IS THE AFRICAN-AMERICAN

PHYSICIAN GROUP AND THE NATIONAL

HISPANIC PHYSICIAN GROUP TO TRY

TO RAMP UP PROVIDER INVOLVEMENT

AND PROVIDER INFORMING DOH ABOUT

WHAT'S WORKING AND WHAT'S NOT

WORKING ON THE GROUND.

THE ARTICLE THAT DAVON AND I

WROTE, AND MAYBE YOU COULD TALK

ABOUT THAT DAVON --

>> WE HAVE A MINUTE OR SO LEFT.

>> THE NEED FOR PUBLIC

INVESTMENT.

DAVON, IF YOU COULD JUST MENTION

THAT.

>> DAVON, YOU'VE GOT ABOUT A

MEN.

I DID WANT TO TALK ABOUT YOUR

MESSAGE.

>> WE FEEL THAT IT DOES NEED

THAT INVESTMENT JUST LIKE THE

MORE RECENT EXAMPLE IS WHAT WE

DID WITH THE SECENSUS.

AT A TIME WE WERE IN THE MIDDLE

OF A PANDEMIC, SO MUCH WAS OUT

THERE.

WE SAW FOLKS WHO LOOK LIKE US

TALKING ABOUT THE IMPORTANCE OF

THE CENSUS.

WHO'S THE AMBASSADOR FOR

VACCINATIONS?

WHERE'S THE EDUCATION CAMPAIGN?

IT'S CRITICALLY IMPORTANT THAT

CITY, STATE, FEDERAL GOVERNMENT

REALLY INVEST IN THIS TO REALLY

GET TO PEOPLE WHO ARE GOING TO

NEED IT.

>> WE COULD TALK FOR HOURS ABOUT

THIS.

YOU'RE ALL DOING MARVELOUS WORK

ALONG WITH YOUR COLLEAGUES DOING

MARVELOUS WORK GETTING THE

MESSAGE OUT TO THE PEOPLE IN THE

WAY THAT IT NEEDS TO BE DONE.

THANK YOU SO MUCH FOR ALL THE

WORK YOU'RE DOING AND FOR

SPENDING TIME WITH US HERE.

WE APPRECIATE IT.

YOU ALL STAY WELL AND KEEP UP

THE GOOD WORK YOU'RE DOING.

>> THANK YOU SO MUCH.

>> TAKE CARE NOW.

>>"METROFOCUS" IS MADE POSSIBLE

BY --

SUE AND EDGAR WACHENHEIM III,

SYLVIA A. AND SIMON B. POYTA

PROGRAMING ENDOWMENT TO FIGHT

ANTI-SEMITISM.

THE PETER G. PETERSON AND JOAN

GANZ COONEY FUND.

BERNARD AND DENISE SCHWARTZ,

BARBARA HOPE ZUCKERBERG.

THE AMBROSE MONELL FOUNDATION

AND BY --

JANET PRINDLE SEIDLER, JODY AND

JOHN ARNHOLD, CHERYL AND PHILIP

LITTLE MILSTEIN FAMILY, JUDY AND

JOSH WESTON, AND THE ROBERT C.

AND TINA SOHN FOUNDATION.

THE JPB FOUNDATION.

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