My Everyday Hustle: The Courier

Weaving and whizzing through traffic, bike couriers are synonymous with the hustle and bustle of a thriving city. In a world where practically everything is “on-demand,” they contribute vitally to delivering things almost instantly. 21-year-old Daniel Rodriguez loves being a bike courier, but he relies on tips to supplement his hourly wage of $11. Still living at home in the Bronx, he gives half of his earnings to his mother to pay bills, but will he be able to save enough to finish college and start his dream career? Watch the latest episode of My Everyday Hustle now!

Update: Since we conducted this interview, Daniel has moved on to work for another company.


We see them every day and often depend on them. They are an integral part of the fabric of any city, including New York. They are the people who make our lunch, deliver our dinner, drive us around, walk our dog, and sing for us in the subway. “My Everyday Hustle” offers five fascinating first-person profiles that reveal the struggles, successes, and “daily hustle” of everyday people.

Meet a dog walker, street cart vendor, on-demand driver, courier, and subway performer that are all working hard to just get by. Who are the people behind these jobs? How do they make ends meet in one of the most expensive cities in the nation? Is the American dream achievable for them? Learn about the everyday hustle for these New Yorkers and how they support themselves and their families, and how they see themselves “Chasing the Dream.”

This series was produced by Geraldine Moriba, Ed Hersh, Hazel Gurland-Pooler, Maya Navon, Julie Florio, Andrew Robertson, and Rich Abraham.

TRANSCRIPT

[Street sounds, din of people

talking] Daniel Rodriguez: Me,

as a person, I like to be

active. I hate being you know

being in one place and not

move around. [Upbeat Music]

Daniel Rodriguez: When you're

out there and you're in you're

moving your way back and forth

back and forth and I like it.

I like it. Daniel Rodriguez: A

courier is basically a third

party delivery service. So

basically you order food and

we deliver the food as fast as

we can. Daniel Rodriguez: My

name is Daniel Rodriguez and

I'm a courier. Daniel

Rodriguez: I've been a courier

ten months already. It's been

a blessing great. I've been

doing a good job on it. And

like it. Daniel Rodriguez: So

in the position that I am

right now I'm actually a Shift

Coach. So I usually get paid

$11 an hour, which is good.

Daniel Rodriguez: A Shift

Coach responsibility is to

basically motivate the

rider... SOT: (Daniel): All

right guys, make sure you guys

have a great day out there!

Daniel Rodriguez: Riders that

catch a flat in the field. We

go out there and we fix their

flat. SOT: (Daniel): If

anything happens please text

dispatch! Daniel Rodriguez:

We're there to mentor people;

make sure that they are doing

good. You know, try to

motivate them. Upbeat Music]

Daniel Rodriguez: Let's talk

about summer. Summer is good.

It's hot. I love it. Daniel

Rodriguez: The bad thing about

it is that there's a lot of

people when you can get hurt.

[Upbeat Music] Daniel

Rodriguez: You know when I

first started, you know, like

two three months, when a

bystander was crossing the

street. It was my light to go,

and he bumped into me, we kind

of collide with each other.

But he was like, "hey, are you

okay?" "I'm okay" You know,

everything went good. Daniel

Rodriguez: I do get scared.

When you go out there with a

positive energy and, you know,

wake up good -- good mood --

and you know, this is what I'm

going to do and I'm going to

work hard for it. You know,

you're gonna have some

incidents but they are small.

[Street sounds; Upbeat music]

Daniel Rodriguez: You get paid

every week. The good thing

about this company is and you

get paid by the hour and by

tips. Let's say I work four

days a week and those four

days a week I get paid, you

know, I make $200 in tips, my

you know my check will come to

like $4 -- after taxes, like

$4 and change, $3 and change.

And the good thing about is

that if you don't make no tip

during that week, let's say

things pretty slow, you know,

the company will give you like

a gap pay. Daniel Rodriguez:

Every day is different. You

know today I did $9 today in

tips. Tomorrow, I could do

$50, $100. Daniel Rodriguez:

You know every time I pick up

an order and I see $0 tip I be

like, "“alright you know it's

like whatever."” I'll do the

next one, I'll do the next

one, I'll do the next one. And

at the end of the day it's

going to hurt me yeah because

it's no tip, but at the end of

the day, you know this world

is not perfect. [Upbeat Music]

Daniel Rodriguez: I am a

sophomore in college. My major

-- that I was born for -- is

criminal justice. And that's

what I'm going for to become a

police officer. SOT: (Daniel

at home): Right here is

actually my police department

uniform that I have. Daniel

Rodriguez: I joined this

program called auxiliary

police officer for the New

York Police Department. And

it's been like a blessing and

I feel like I'm, I've been,

I've been on the right path.

Daniel Rodriguez: And I took

the police department test.

I'm waiting for them to call

me. Fingers crossed. [Street

sounds] SOT (Daniel on

street): So I did a big

mistake. Big, big mistake. I

took the wrong order to the

wrong building. So, the

building is actually

round--across the street. 280

Avenue -- 2 Park Avenue -- so

I am going to go over there

and she is going to wait for

me right in front of the

lobby. So, I just wait for her

there. SOT: (Daniel

apologizing): Sorry about

that! Daniel Rodriguez: But

you know with my personality

that I am and I'm always happy

and smiling, you know, I

approached her at a respectful

way, "Hey, miss, I apologize

for the your delay,"” and she

gave me a great smile. SOT:

(Daniel coming out of the

building): She was, she was

happy. [Street sounds] Daniel

Rodriguez: I grew up here in

the Bronx. Daniel Rodriguez: I

live right next to basically

Yankee Stadium. Daniel

Rodriguez: I live with my

family: my mom, my little

brother, and my twin sister.

Daniel Rodriguez: Home-wise

the rent is you know nowadays

the rent is ridiculous high.

But thank God she been here 21

years that she only pays like

$800. But, you know, New York

itself is expensive. Daniel

Rodriguez: So I give my mom

you know half of my checks. I

get paid $400 I give her $200

and you know whatever I'm able

to give, I'll give to her you

know because I'm my mom and I

feel like she's been there for

me my whole life. Daniel

Rodriguez: She's--my mom has

been my mom and my dad both

together. She's been there for

me since day one. Daniel

Rodriguez: You know she will

take food stamps she will take

a lot of things just to you

know provide to us you know

even if she had $2, she would

be like, this is for my kids

she would give it to us.

[Upbeat Music] Daniel

Rodriguez: Being a courier is

the job that I want to keep

because it's so so good until

I become a police officer.

Daniel Rodriguez: And with

this future, hopefully, with

this future...that come for me

I get to help my mom and you

know give her that dream car

that she always wanted. And

I'ma give it to her. Daniel

Rodriguez: I never look at the

negative because if we think

about negative you know that's

what you're going to get. But

if we think about positive you

know you always getting a

positive back.