{"id":4072,"date":"2009-01-13T13:27:07","date_gmt":"2009-01-13T17:27:07","guid":{"rendered":"https:\/\/www.pbs.org\/wnet\/wideangle\/?p=4072"},"modified":"2009-01-13T13:31:06","modified_gmt":"2009-01-13T17:31:06","slug":"1-800-india-call-center-answers-questions-about-reproductive-health","status":"publish","type":"post","link":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/","title":{"rendered":"Call Center Answers Questions about Reproductive Health"},"content":{"rendered":"<p>Sex, pregnancy, abortion and contraception are taboo subjects in India, and there is still an on-going debate about whether sex education should be taught in schools. But in a country with <a id=\"w8zr\" title=\"more than 1 billion people\" href=\"https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/print\/in.html\">more than 1 billion people<\/a> and 24 million babies born each year, the national government is calling for population stabilization. And someone is finally answering the phone.<\/p>\n<p>On June 10, 2008, the <a id=\"b7ks\" title=\"Jansankhya Stiharata Kosh (JSK)\" href=\"http:\/\/www.jsk.gov.in\/overview.asp\">Jansankhya Stiharata Kosh (JSK)<\/a>, or National Population Stabilization Fund, officially launched India&#8217;s first <a id=\"as9v\" title=\"reproductive health call center\" href=\"http:\/\/www.jsk.gov.in\/callcentre_inauguration.asp\">reproductive health call center<\/a>. Since the phone lines were opened, the 17 trained operators have received more than <a id=\"pgff\" title=\"25,000 calls\" href=\"http:\/\/www.washingtonpost.com\/wp-dyn\/content\/article\/2009\/01\/04\/AR2009010401502.html?wpisrc=newsletter\">25,000 calls<\/a>. Most of the callers are women who nervously ask about contraceptive methods. There are reportedly 188 million couples of reproductive age in India and only <a title=\"53 percent\" href=\"http:\/\/www.jsk.gov.in\/why_population_matters.asp\">53 percent<\/a> use contraceptives.<\/p>\n<p>The center&#8217;s operators, who have college degrees in life sciences, answer <a id=\"j31g\" title=\"questions\" href=\"http:\/\/www.itgo.in\/index.php?id=3161&amp;option=com_content&amp;task=view&amp;sectionid=3\">questions<\/a> about sexual health concerns, breast-related problems, sexually transmitted infections, contraception, pregnancy, infertility, abortions, menopause and puberty, and explain the functioning of the reproductive systems of males and females.<\/p>\n<p>\u201cThis call center fills a critical information gap that exists in Indian society about these issues,\u201d said Shailaja Chandra, Executive Director of the National Population Stabilization Fund.&#8221; Currently, the call center targets the people living in the states of Bihar, Jharkhand, Chhattisgarh, Madhya Pradesh, Rajasthan, Uttar Pradesh and Haryana, but Chandra hopes to expand the center&#8217;s reach to a larger population.<\/p>\n<p>The center can be reached Monday through Saturday, 10:00am to 6:00pm, at 011-66665555.<\/p>\n<p><em><strong>WIDE ANGLE reported on the outsourcing boom and call center culture in <\/strong><\/em><strong><a href=\"https:\/\/www.pbs.org\/wnet\/wideangle\/episodes\/1-800-india\/introduction\/70\/\">1-800-INDIA<\/a><\/strong><em><strong>.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sex, pregnancy, abortion and contraception are taboo subjects in India, and there is still an on-going debate about whether sex education should be taught in schools. But in a country with more than 1 billion people and 24 million babies born each year, the national government is calling for population stabilization. And someone is finally [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9892],"tags":[1171,2351],"class_list":["post-4072","post","type-post","status-publish","format-standard","hentry","category-wa-blog","tag-india","tag-population"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>1-800-INDIA ~ Call Center Answers Questions about Reproductive Health | Wide Angle | PBS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"1-800-INDIA ~ Call Center Answers Questions about Reproductive Health | Wide Angle | PBS\" \/>\n<meta property=\"og:description\" content=\"Sex, pregnancy, abortion and contraception are taboo subjects in India, and there is still an on-going debate about whether sex education should be taught in schools. But in a country with more than 1 billion people and 24 million babies born each year, the national government is calling for population stabilization. And someone is finally [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/\" \/>\n<meta property=\"og:site_name\" content=\"Wide Angle\" \/>\n<meta property=\"article:published_time\" content=\"2009-01-13T17:27:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2009-01-13T17:31:06+00:00\" \/>\n<meta name=\"author\" content=\"lauren feeney\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"lauren feeney\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/\"},\"author\":{\"name\":\"lauren feeney\",\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/#\\\/schema\\\/person\\\/51408b314c993e713a0d0f06a65d53d5\"},\"headline\":\"Call Center Answers Questions about Reproductive Health\",\"datePublished\":\"2009-01-13T17:27:07+00:00\",\"dateModified\":\"2009-01-13T17:31:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/\"},\"wordCount\":257,\"commentCount\":1,\"keywords\":[\"India\",\"population\"],\"articleSection\":[\"blog\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/\",\"url\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/\",\"name\":\"1-800-INDIA ~ Call Center Answers Questions about Reproductive Health | Wide Angle | PBS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/#website\"},\"datePublished\":\"2009-01-13T17:27:07+00:00\",\"dateModified\":\"2009-01-13T17:31:06+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/#\\\/schema\\\/person\\\/51408b314c993e713a0d0f06a65d53d5\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/wa-blog\\\/1-800-india-call-center-answers-questions-about-reproductive-health\\\/4072\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Call Center Answers Questions about Reproductive Health\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/#website\",\"url\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/\",\"name\":\"Wide Angle\",\"description\":\"America&#039;s only program exclusively devoted to international current affairs documentaries.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/search-results\\\/?q={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.pbs.org\\\/wnet\\\/wideangle\\\/#\\\/schema\\\/person\\\/51408b314c993e713a0d0f06a65d53d5\",\"name\":\"lauren feeney\",\"sameAs\":[\"http:\\\/\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"1-800-INDIA ~ Call Center Answers Questions about Reproductive Health | Wide Angle | PBS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/","og_locale":"en_US","og_type":"article","og_title":"1-800-INDIA ~ Call Center Answers Questions about Reproductive Health | Wide Angle | PBS","og_description":"Sex, pregnancy, abortion and contraception are taboo subjects in India, and there is still an on-going debate about whether sex education should be taught in schools. But in a country with more than 1 billion people and 24 million babies born each year, the national government is calling for population stabilization. And someone is finally [&hellip;]","og_url":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/","og_site_name":"Wide Angle","article_published_time":"2009-01-13T17:27:07+00:00","article_modified_time":"2009-01-13T17:31:06+00:00","author":"lauren feeney","twitter_card":"summary_large_image","twitter_misc":{"Written by":"lauren feeney","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/#article","isPartOf":{"@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/"},"author":{"name":"lauren feeney","@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/#\/schema\/person\/51408b314c993e713a0d0f06a65d53d5"},"headline":"Call Center Answers Questions about Reproductive Health","datePublished":"2009-01-13T17:27:07+00:00","dateModified":"2009-01-13T17:31:06+00:00","mainEntityOfPage":{"@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/"},"wordCount":257,"commentCount":1,"keywords":["India","population"],"articleSection":["blog"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/","url":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/","name":"1-800-INDIA ~ Call Center Answers Questions about Reproductive Health | Wide Angle | PBS","isPartOf":{"@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/#website"},"datePublished":"2009-01-13T17:27:07+00:00","dateModified":"2009-01-13T17:31:06+00:00","author":{"@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/#\/schema\/person\/51408b314c993e713a0d0f06a65d53d5"},"breadcrumb":{"@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/wa-blog\/1-800-india-call-center-answers-questions-about-reproductive-health\/4072\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.pbs.org\/wnet\/wideangle\/"},{"@type":"ListItem","position":2,"name":"Call Center Answers Questions about Reproductive Health"}]},{"@type":"WebSite","@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/#website","url":"https:\/\/www.pbs.org\/wnet\/wideangle\/","name":"Wide Angle","description":"America&#039;s only program exclusively devoted to international current affairs documentaries.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.pbs.org\/wnet\/wideangle\/search-results\/?q={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.pbs.org\/wnet\/wideangle\/#\/schema\/person\/51408b314c993e713a0d0f06a65d53d5","name":"lauren feeney","sameAs":["http:\/\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/posts\/4072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/comments?post=4072"}],"version-history":[{"count":0,"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/posts\/4072\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/media?parent=4072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/categories?post=4072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pbs.org\/wnet\/wideangle\/wp-json\/wp\/v2\/tags?post=4072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}