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WHO CARES: Chronic Illness in America
WHO CARES: Chronic Illness in America

The ChallengeAbout Fred Friendly SeminarsFred Friendly Seminars
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A Day in the Life of Janey Dixon

A typical day for Janey is spent largely in the homes of chronically ill patients and their families. While each day varies, she sees at least four cases a day, most of them patients dealing with disabilities resulting from diseases such as multiple sclerosis, diabetes, and cerebral palsy.

Janey provides all aspects of personal care to her patients. She cooks meals, bathes and grooms patients, does laundry and light housekeeping for them. Janey sees a few of her patients for just an hour, but most of her cases are two hours or longer. Sometimes they last up to seven hours.

After eight years with Home Care Associates (she was among the earliest of the company's 130 employees), Janey also spends part of her time training new aides. Since she was trained, the program has expanded to four weeks and on-the-job experience has been added. Aides are also trained in conflict resolution so they are prepared to deal with issues such as patients who refuse to eat, without calling for support.
Resources

Faith In Action

National Chronic Care Consortium
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