It is often the case that a single viewer raises a question or challenge to PBS procedures that helps surface answers and explanations about how the complex organism that is PBS works, or doesn't work. There were two examples of... More »
One thing that readers of this column need to keep in mind is that, for the most part, people write or call an ombudsman to complain rather than to compliment. I mention that because it is always on my mind... More »
Welcome, once again, to the Ombudsman's mailbag, an occasional feature offering a sampling of letters in which PBS viewers and online readers comment on what the Ombudsman has had to say in previous columns. There was a fair amount of... More »
There was a slight, but noteworthy, change in the nightly NewsHour with Jim Lehrer last Wednesday night, Jan 4. The change relates to the recording of American military deaths in the war in Afghanistan, and it unfolded in two parts... More »
