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PBS Ombudsman

Archive

December 2011

December 28, 2011

The Mailbag: Year-End Odds and Ends

Here's a brief, final ombudsman's mailbag for 2011. Most of the mail is about various NewsHour segments, which has been the case now for quite a while since not much else on PBS seems to be stirring up controversy. But,... More »

December 21, 2011

A Heads-Up to Producers from a Viewer

The following is definitely not a proper, pre-Christmas offering. But, as is frequently the case, a single viewer raises an interesting, critical observation that is worth addressing even if seasonally untimely. At issue here is an episode of the popular,... More »

December 16, 2011

The Mailbag: Self-Inflicted Wounds

A brief but strong gust of criticism blew into the ombudsman's inbox Wednesday evening. It was over almost as quickly as it began, but it sticks in my head as one more case of serious news organizations that occasionally shoot... More »

December 14, 2011

The Mailbag: Making Sen$e of 'Clean-Cut' and 'Scruffy'

I was away last week and the mail and phone traffic was fairly light. But what messages did arrive seemed to reinforce a couple of observations made in earlier columns. The headline above, for example, refers to a caller's critical... More »
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