RECEIVING PATIENT-CENTERED CARE
Patients And Families As Partners: A Checklist For Attitudes
Health professionals across all disciplines and in all care environments have the opportunity to advance the practice of patient- and family-centered care. They do so by welcoming patients and families as partners in care — acknowledging patient and family expertise and strengths, encouraging their input, and acknowledging the value of their observations and perceptions. Does your health care provider incorporate patient- and family-centered care values in his/her practice?
- Does my physician believe that patients and their family members bring unique expertise to the health care experience?
- Does my physician believe in the importance of patient and family participation in decision making at the program and policy level?
- Does my physician believe that patient and family perspectives and opinions are as important as professionals?
- Does my physician believe that patients and families bring a critical element to the team that no one else can provide?
- Does my physician consistently let others know that the insights of patients and families are valued?
- Does my physician work to create an environment in which patients and families feel supported and comfortable enough to speak freely?
- Does my physician listen respectfully to the opinions of patients and their family members?
- Does my physician believe that patients and families can look beyond their own experiences?
- Does my physician clearly state what is required and expected of patients and families as a member of the care team?
- Does my physician help patients and families set clear goals for their role?
(These "Top Tens" and Checklists are adapted from Jeppson, E. Thomas, J. (1994). Essential Allies: Families as Advisors
, courtesy of the Institute for Family-Centered Care
, Bethesda, MD.)