A Science Odyssey Technical Notes and Help


Frequently Asked Questions

  1. Q: When I try to print a page from A Science Odyssey the text comes out very light (or doesn't come out at all).

  2. Q: Why do the images on the Science Odyssey home page look so fuzzy?

  3. Q: Why do some pages have text versions, and others do not?

  4. Q: I would like to use one of the Science Odyssey features with my class or at home. (How) Can I make a copy of the site so I will not need an Internet connection?

  5. Q: When I go to one of the "You Try It" activity pages, my browser keeps on opening new windows.

  6. Q: When I try to use the Atom Builder or the Plate Tectonics activity I sometimes get a "lingo" error. What is going on?

  7. Q: I have a question, but it's not on this list.


  1. Q: When I try to print a page from A Science Odyssey the text comes out very light (or doesn't come out at all).

    A: Before printing, click on the printable version link on the bottom of the page. For more information, take a look at the Science Odyssey help page.

  2. Q: Why do the images on the Science Odyssey home page look so fuzzy?

    A: If you are using the AOL browser, some of the Science Odyssey graphics may have been compressed twice. To find out how to prevent this, take a look at the help page.

  3. Q: Why do some pages have text versions, and others do not?

    A: WGBH is committed to making the Science Odyssey Web site accessible to users who have low vision, or who are vision-impaired. We have provided text versions of as many of the pages as was feasible. Since all images on the Science Odyssey Web site include alternative text, it was not necessary for us to provide text versions of every page. To find out more about the accessibility features of A Science Odyssey take a look at the Access Instructions page.

  4. Q: I would like to use one of the Science Odyssey features with my class or at home. (How) Can I make a copy of the site so I will not need an internet connection?

    A: There are a number of ways to create "local versions" of the Science Odyssey web site, from manually saving each page and image as it appears in your browser, to using a wide variety of off-the-shelf programs. You can even create local copies using Internet Explorer or Netscape Navigator.

    However, to make your life easier, we have decided to provide downloadable "packages" of the most popular features. Take a look at the feature packages section of the help page to find out more.

  5. Q: When I go to one of the You Try It activity pages, my browser keeps on opening new windows.

    A: The activities in the You Try It section present a lot of information. To help make it easier to follow, we have used multiple windows: one for information supporting the activity and another for the activity itself. You may find it easier to use the multiple windows if your computer is set to a resolution of 800x600 or higher (also known as SVGA). If you are using Microsoft Windows 95, it may help to make the browser window smaller by clicking on the restore button in the upper right corner of your screen.

  6. Q: When I try to use the Atom Builder or the Plate Tectonics activities I sometimes get a "lingo" error. What is going on?

    A: This error usually indicates that you are using an outdated version of the Shockwave plug-in from Macromedia. Look at the Shockwave section of the help page to find out how to download the latest version of Shockwave.

  7. Q: I have a question, but it's not on this list.

    A: Use the feedback page to send us your question. Try to be as specific as possible.



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