A: If you don't already have the QuickTime plug-in (a
"plug-in" is a piece of software), you can
download it, free of charge, from Apple Computer.
It takes just a few minutes to download it onto your hard
disk and install it. From then on, it will open
automatically whenever you access QuickTime movies or
QuickTime VRs (often shown as "QTVR"), wherever you are on
the Web. QuickTime software is available for Windows
95/98/NT and for Macintosh.
A: The Dying to be Thin chapters make use of
QuickTime's auto bandwidth detection to allow the web server
to send you the QuickTime video most appropriate for your
internet connection speed. Check your QuickTime Settings
control panel to see what connection speed your QuickTime
software currently expects. If you are connecting at 56K and
would like to receive the higher-resolution version of the
video files, open the QuickTime Settings control panel and
change the connection speed to at least "112K/Dual ISDN."
The files won't arrive any faster, but you will be sent the
larger, higher-resolution versions.
A: Your computer system is configured to try to play
QuickTime files in Windows Media Player instead of in
QuickTime. Windows Media Player will not be able to play the
"Dying to be Thin" chapter QuickTime movie files. Reinstall
QuickTime; we recommend downloading a fresh copy of the
current version using the links above.
RealVideo Get the free RealPlayer software
The RealMedia streaming file format allows you to listen to
sound files or see video files over the net without having
to wait for the whole file to download. You have to wait
only a few seconds while a little bit of audio (or video)
file information is "buffered" to account for lapses in
network speed, and then the file begins to play, with no
more waiting, even for a file of 45 minutes or more in
length. RealAudio or RealVideo requires the
RealPlayer plugin,
available for free download from Real.
A: All versions of the RealPlayer allow the user to
turn captions on or off. Select the View menu, and choose
"Preferences...". Select the Content tab, and click on the
button labeled "Settings..." at the bottom of the window. A
dialog box will pop up, and you can either check or uncheck
"Use accessibility features when available".
To toggle the captions on and off in the browser version of
the RealPlayer...
MacOS:
First stop the video (you must press the stop button, not
the pause button on the player). Hold down the CONTROL key
and then click and hold over the video. Choose
Preferences... from the context menu. Choose the Content
tab and click on the Settings... button at the bottom of
the dialog box. Check the accessibility features checkbox
and make sure the show captions radio button is depressed.
Choose OK to close the accessibility settings dialog, then
click OK to close the Preferences... dialog. To turn the
captions off, stop the player, go back into Preferences...
and uncheck the accessibility features box.
Windows:
First stop the video (you must press the stop button, not
the pause button on the player). Choose Preferences...
from the context menu. Choose the Content tab and click on
the Settings... button at the bottom of the dialog box.
Check the accessibility features checkbox and make sure
the show captions radio button is depressed. Choose OK to
close the accessibility settings dialog, then click OK to
close the Preferences... dialog. To turn the captions off,
stop the player, go back into Preferences... and uncheck
the accessibility features box.
