With
Palm
Pilots in hand, the new "high performance" workforce at Harley-Davidson
in Kansas City is exploring better ways to put together their famous
sportster bikes. With the support of a unique partnership between
management and the unions, plant workers take part in everything from
design to budgeting to building the bikes. The result is a more informed
and committed workforce and a product that sells as soon as it hits
the salesroom floor.
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