Marc Gunther Extended Interview

Read more of the R & E interview about religious investing with Fortune magazine writer Marc Gunther, author of FAITH AND FORTUNE: HOW COMPASSIONATE CAPITALISM IS TRANSFORMING AMERICAN BUSINESS:

I think what religious investors do is working, but in combination with other forces. You have activist groups that are pushing companies; you have your own employees pushing companies; you have social forces like the sustainability movement which is forcing companies to change. But religious and other socially motivated investors are an important part of that ecosystem.

The roots of what is now called socially responsible investing (SRI) are in the religious world. The original funds, called SRI funds, sprung up, I believe, during the Vietnam War era, where people did not want to have their money finance a war that they opposed, so religious investors have always been at the center of the social investing movement. Right now there is a large secular element as well, but taken together I think the social investors play a role as a kind of early warning system for companies. They will go to a company and say have you thought about board diversity? What are you doing about climate change? What’s the content of your soda bottles in terms of recycled content? What are you doing about AIDS in Africa? They are raising a broad range of issues that, in some cases, companies haven’t thought about, and often these issues which begin at the fringes will move to the mainstream.

I think smart companies know that listening is a good skill. Smart CEOs know to listen to people. So when you have your own investors, the owners of your company, show up and basically tell you for free what they think is wrong with your company, if you are a smart CEO — I’m thinking of people like Michael Dell of Dell Computer, people in charge of Coke, and even the folks at Wal-Mart more recently — you will invite those people in and hear what they have to say. Now if what they are asking you to do is not in your business interests, they are not going to do it. Coke is not going to single-handedly solve the AIDS problem in Africa, but if what you are being asked to do is reasonable, and if there’s a business case to be made for it, then I think these investors have the opportunity at least to move companies in a direction that they want to move them in.

I came to believe there was a lot of alignment between what we might think of as sort of spiritual or faith principles and running a good business. The challenge is the alignment tends to be long-term, and too many businesses think short-term. Over time I think doing the right thing is always good business for a company. There is tremendous temptation to cut corners, to make the next quarter’s profits, or to treat people shabbily because you want to cut costs in a hurry. Great companies think long-term. I talked to someone at McDonald’s recently about sustainability. He told me that they only bought fish from oceans that are fished in ways that preserve the fish stocks for the long-term, and even though it costs them a little bit more. I said, “Why are you doing this? Why are you worried about fish?” He said that we want to sell fish 15 to 20 years from now.

The social investors went to Michael Dell 4 or 5 years ago and said, “What are you doing about computers after people don’t want them anymore?” They are ending up in dumps, they have toxic materials, they are going to China and being disassembled under unhealthy conditions.” He essentially said, “I never thought about that.” But then began a process of addressing the issue, and now Dell is taking back all of its computers at no charge. So that whole process began with a visit by socially concerned investors. It’s costing Dell some money to take back some computers. They feel they are getting it back in terms of customer loyalty and employee goodwill…Your employees want to know that you are doing the right thing.

Often the [shareholder] resolutions that are filed are a sign of ineffectiveness, because the investors only file a resolution if they have been unable to work out an agreement with the company. Typically these resolutions fail, and they don’t have an immediate impact. What happens, though, is often resolutions are filed and then withdrawn as a company says, “Okay, I will work with you on the issue of diversity. I will work with you on the issue of healthcare for our employees.” So the success comes out of the negotiating process itself [more] than the actual resolution and vote from the shareholders.

I think [religious investors] evolved to a point where you have to make an argument to a business on business terms. I think in the beginning there was moralizing and preaching and understandable passion over issues like apartheid and the Vietnam War. There is still passion, but now it is grounded in much more of an economic argument and more likely to be effective.

They’ve pushed on the issue of board diversity… It exposes senior executives to more different points of view, if they were simply sitting in a room with people just like them. To say to a CEO put more women, put more minorities on the board because it’s the right thing to do is less effective than saying put more women and minorities on the board because you will learn things from them that will be good and helpful to you as you operate your business.

I think if you are Exxon you view [religious investors] as a pain because they keep coming back year after year and yelling at you about global warming, and if you are Exxon you’ve been resisting for the most part for the last 4 or 5 years. If you are a more progressive company like Starbucks or Dell or even GE, you say let me see what I can learn from these folks; they are the owners of the company, after all. Their influence is much more from their moral standing and the reasonableness of their argument than it is because they own a few hundred shares of the company.

No one wants to be yelled at by a nun or a priest, to start with. It probably brings back memories of Sunday school to some of these CEOs. But, more seriously, CEOs are people, too. So are the board members of these companies. They want to feel not only are they running a successful company, but they are on the side of the angels, so to speak, in society. So if a serious minded group of religious folks comes and says what you are doing in terms of contributing to pollution is bad, there’s a natural tendency to listen, unless you are a totally arrogant person.

I think the efforts of the religious investors and social investors to sort of demonize the military or oppose alcohol or tobacco are not significant; they are not getting very far. I think that’s an area where they haven’t had any impact, for better or worse.

[Religious investors have had success] persuading a company like Nike or Gap to take responsibility for their factories in the developing world. You can make a good argument to a company that not only do you want to protect your reputation understanding how your products are made, but also the chances are if those suppliers treat their workers well, you may have business benefits as well by developing a closer relationship down the supply chain. They have had a huge impact in terms of this broadening of a sense of where a company’s responsibilities begin and end.

Ave Maria Mutual Funds won’t buy stock in a company that makes birth control pills. That, I think, is essentially about allowing their own investors to feel good. More significant, though, is this tactic of shareholder advocacy, where you are going with a broader set of socially acceptable demands or requests and going to a company and seeking change. That is not about your investors feeling good; that’s about bringing real social change. I don’t think Ave Maria can claim that they brought about any social change.

There are some Islamic funds that don’t invest in companies that charge interest because that is against the Qur’an. Ave Maria is explicitly a Catholic fund. They are really following the principles of one denomination. For the most part, religious investors who have had an impact are looking at a broader set of issues that are shared by Protestants, Catholics, Jews and other religious people.

No one has been able to do anything about executive pay. Even the nuns haven’t made a dent. Even the nuns have not shamed the CEOs on the issue of executive pay. I mean, the problem there is bigger than any single investment group can solve. The problem is essentially that corporate governance in America is broken. The boards are self-perpetuating institutions. They don’t directly answer to the shareholders. The shareholders can’t nominate directors for the board, so as a result there is no pressure to bring down CEO pay, or what pressure there is has been really ineffective. No, the religious investors haven’t made a difference there, but nobody else has either.

To the degree that there’s a sort of pacifist strain in the religious investment movement, I don’t think that feels very relevant in a post-Sept. 11 world — the idea that we can live without the defense industry.

I think socially responsible investors are making a real difference in a broad change which really hasn’t been that widely noticed, and that is that companies are taking a very expansive view of their social and environmental responsibilities. We now have McDonald’s worrying about the obesity crisis. We have Coke worrying about what happens to their bottles after they are thrown away. We have Nike worrying about worker conditions in China and Indonesia. Those are all changes that have happened in the last decade or so, and religious investors have played a part in that.

Good companies want to stand for something more than making money. They want to feel that they are playing a constructive role in society, and they also want to attract the best employees to want to feel that they are playing a constructive role, so I think there have been a variety of forces driving those changes, but I think the changes are real and pretty deep as well.

Social investors for years have been pressing the soft drink companies to use more recycled content in their bottles which are made out of petroleum and have an impact on both global warming on the production side and litter on the disposal side. So just the other day Coke said we are going to build a $60 million plant in South Carolina to collect old bottles and make them into new bottles, and Coke has said that eventually they are going to want to make 100 percent of their bottles from recycled material. So you move from saying what happens to the bottle after we make it isn’t our problem to a situation where the companies are saying we will take responsibility for how they are made and even afterwards, when our customers are through with them.

I don’t think you are going to persuade a company to change its ways by quoting from the Bible. That may be what motivates you as an investor; what is going to motivate a company to change is an argument that they can do well by doing good.

The job of a CEO is to essentially earn money for his shareholders; the job for the religious investors is to show the CEO a way to do that that is consistent with their religious values.

I think there is more cooperation than they used to be, and I think for the religious investors to have an impact both they have to be patient and the companies they are trying to change have to be patient. But, given that patience, I think they can make a real difference — and are.

Explaining Islam

BOB ABERNETHY, anchor: Now, a group of Catholic monastics who invited a prominent Muslim to tell them about her religion. At St. John’s University and Abbey in Collegeville, Minnesota, Benedictine monks and nuns gathered to hear what people of other faiths believe and how their practices might help the Benedictines. Dean of the School of Theology at St. John’s is William Cahoy.

Dean WILLIAM CAHOY (St. John’s University and Abbey, Collegeville, Minnesota): The challenge of what we are trying to do here is to understand how to receive people of other religions as if they were Christ, extend to them this hospitality, be humble and listen to what they have to say.

Dr. Ingrid Mattson

ABERNETHY: The speaker last summer was Ingrid Mattson, professor of Islamic studies at Hartford Seminary in Connecticut and the president of the Islamic Society of North America.

Dr. INGRID MATTSON, (Professor, Islamic Studies, Hartford Seminary and President, Islamic Society of North America, speaking before group): In the name of God the merciful, the compassionate.

ABERNETHY: Mattson spoke of one Muslim belief many Catholics would find familiar.

Dr. MATTSON: It’s really more than anything a message of awareness—that what we need to be as human beings is to be aware of simply all of the signs that are everywhere and available to us of God’s loving presence and power over all things. That is the essential message of Islam.

The verses in the Qu’ran are all called “signs.” But what’s interesting is that the verses in the Qu’ran are always pointing to external signs: look at how God created the Earth; look at how the trees and the plants bow down to God. There’s this beautiful relationship between the Qu’ran in the revealed text and the signs that God has created outside.

Islam does not believe in original sin. Islamic doctrine according to the Qu’ran is that human beings are born pure, but they’re not born outside of history.

ABERNETHY: The world, said Mattson, can demean and wound people, so the Muslim community must be charitable and make repairs.

Dr. MATTSON: This is a strong message of the Qu’ran—that we are responsible as individuals to make the greatest effort, but we are responsible collectively as communities, as humanity, to create the environment in which every human being can develop their resources as best as possible.

ABERNETHY: Muslims do not accept such Christian doctrines as the Trinity. They consider Jesus a great prophet but not the son of God, and they believe the Bible has been superseded by the Qu’ran. Nevertheless, for Mattson—

Dr. MATTSON: Christians and Muslims have far more in common in terms of the fundamentals than we have differences. Belief in God—the simple belief in God in a world in which that belief is falling away is such a strong common ground theologically.

Fugitive Surrender

BOB ABERNETHY, anchor: Around the U.S., there are more than a million warrants out for the arrest of people who’ve been accused of an offense, often minor, but who have not paid their fines or shown up in court. We have a report today on a new program organized by the Justice Department to encourage offenders to turn themselves in. It works, and it’s done in churches, as Lucky Severson reports.

LUCKY SEVERSON: Nineteen-year-old Edacious and her cousin are on their way to church. She’s not here to worship; she’s here to surrender. There’s a warrant for her arrest on marijuana charges, and she has come to this church to turn herself in. Hundreds of others with outstanding warrants have also shown up.

UNIDENTIFIED MAN #1: Just to get this off my record, you know, to clear my conscience, for one thing.

SEVERSON: This is part of a two-year-old program coordinated by the Justice Department, called Fugitive Safe Surrender. It’s the brainchild of Pete Elliott, a member of the U.S. Marshals Service.

PETE ELLIOTT (U.S. Marshals Service): People have asked me why a church, and it’s simple. Churches give hope.

SEVERSON: A week earlier, Memphis religious leaders and law enforcement had announced at a well-publicized news conference that for four days fugitives, people wanted by the law for whatever reason, would be allowed to turn themselves in at a well-known church—this one in the African-American community. The church would be staffed with prosecutors, judges, and court personnel.

DAVID KUSTOFF (U.S. Attorney, speaking at news conference): And most importantly volunteers from New Salem Missionary Baptist Church to greet people and to welcome them as they come in, so that they can come in to an environment that is non-hostile.

DAVID JOLLEY (U.S. Marshal Service, speaking at news conference): This color flyer that you’ll see on this table up here is the flyer that the pastors have been taking back to their congregations. This is the flyer pastors take back to congregations, and their congregations have been handing out through the community.

MARK LUTTRELL (Sheriff, Shelby County, speaking at news conference): Many of these people will be able to clear up several warrants, which will make them law-abiding citizens and return them to the community in a productive way and will certainly assist us in law enforcement in clearing up this huge backlog.

SEVERSON: And what a backlog it was—37,000 outstanding warrants in Memphis alone.

The program got started in Cleveland two years ago. Memphis is now the sixth city to try it. In every case the program has exceeded expectations. Memphis is no exception.

Felony suspects who showed up were taken into custody, but most of those turning themselves in were wanted for minor offenses. A surprising number say that until now they felt they had no place to surrender. They’re afraid of the police and sheriffs’ departments. They’re afraid of going to jail. Many fugitives view the Memphis Justice Building itself as a place where people get lost and never found: the notorious 201 Poplar Street.

Pastor FRANK RAY (New Salem Missionary Baptist Church): 201 Poplar is a threat to most of them. And the reason is that you can go there, and what they did here in 30 minutes or an hour, two hours, it may take three days. That you can go there and surrender yourself—it may be three days before they’ll even hear your case, and you’re going to be stuck in prison for that many days, and some people have even gotten lost in the system.

Mr. JOLLEY: I think every major city has this big, intimidating-looking downtown jail. We certainly have one here. And coming to church and taking care of this, as opposed to going down there, that’s a strong appeal to a lot of people.

UNIDENTIFIED WOMAN: I’m here to turn myself in on a warrant for driving on a suspended and a DUI charge which I got four years ago in Memphis.

SEVERSON: Why are you here?

UNIDENTIFIED MAN #2: Violation of probation.

SEVERSON: Lots of the fugitives are accompanied by family members. This man brought a member of the clergy.

UNIDENTIFIED FEMALE MINISTER: I came here to support him, to let him know it’s okay to go ahead and turn it around and put this behind him. And you can stop looking over your shoulder.

UNIDENTIFIED MAN #3: Man, I’ve had these warrants for probably five years, so it’s time. It’s hard. It’s hard to get a job. It’s hard to do anything.

SEVERSON: With the warrants?

UNIDENTIFIED MAN #3: Yeah, it’s rough. I mean, I really haven’t got anything to lose. I’ve got to start over. I need my life back.

SEVERSON: Jobs, food stamps, education—these things are out of reach for people with outstanding warrants. While they lineup to be processed, it’s red wristbands for fugitives, green ones for family members. The sheriff’s department doesn’t have the resources to round up the numbers of people who will turn themselves in over a four-day period. Here in Memphis, that was 1,500 people. First, their warrants are verified. They’re all fingerprinted and photographed. Then they wait for their turn in court.

Why was this church chosen? Because its pastor is respected in the community. Fugitives apparently trust the church more than they trust the police.

Pastor RAY: There’s been somewhat of a division between the justice system and the community, especially the religious community.

SEVERSON: Of the fugitives who have surrendered so far, 85 percent said they came in because it was a church.

(to fugitive): Does it feel better to you, coming here to a church?

UNIDENTIFIED MAN #3: Yeah, yeah.

David Jolley

SEVERSON: Rather than going to a big justice building?

UNIDENTIFIED MAN #3: Yeah, that makes a whole lot of difference.

SEVERSON: Because it’s a church, does that make any difference? I mean, does it feel like it’s a little more welcoming?

UNIDENTIFIED MAN #3: Well, that was my thought.

SEVERSON: Most cases are heard the same day, and the outcomes may be more lenient than they would be downtown.

MARY THORSBERG (Assistant District Attorney General): We try to fashion a settlement that will let these people get this over with today and go home with their cases disposed of.

Judge LOYCE LAMBERT RYAN (General Sessions Court, Division 15, Shelby County): Do you solemnly swear to tell the truth, the whole truth, and nothing but the truth?

SEVERSON: The courtroom itself is in a chapel adjacent to the main church. Those who surrender are moved through as quickly as possible.

Judge RYAN: You understand by pleading guilty you’re waiving your rights? You’re charged with violation of probation. I’m going to release you on your own recognizance. All right sir, I’ll accept your plea and sentence you on the offense of driving on suspended license: one day in jail; credit for one day, October 22, to pay your costs. If you do not appear on September 26 then another warrant will be issued for you again. Do you understand that?

SEVERSON: Although Memphis is only about 60 percent black, almost all those who turned themselves in were African American. One reason they are issued so many warrants, according to the judge, is economics.

Judge RYAN: It becomes a revolving financial cycle—that if you don’t pay your reinstatement fee, you don’t pay your moving violations, it piles up. And so it’s a matter of finances. So it gets back down to core issues of poverty and income.

SEVERSON: Even though this is a church, some who showed up were afraid it might be a trap—a police sting operation.

Mr. ELLIOTT: We’ve done these things in the past. We’ve done them all over the country. I’ve been part of those, where we give out a free TV set to somebody, call them up; free Super Bowl tickets, free tickets for football, baseball game. Those things work. But it doesn’t build any trust between law enforcement and the community.

Pete Elliot

SEVERSON: Elliott’s idea for Fugitive Safe Surrender sprang from an incident in Cleveland when a police officer, a friend of his, was shot and killed making a routine traffic stop. The officer didn’t know the driver was wanted under a fugitive warrant.

Mr. JOLLEY: There’s always the possibility of a violent confrontation, for whatever reason, even on the smallest warrants. It may be that the person just didn’t want to go to jail that day, or they had something in their possession they didn’t want the officer to find. You see all these car chases on TV—the helicopters flying overhead, guys running through stop signs and red lights, and they don’t know why, you know. Officer tried to pull him over, and he took off. They can’t figure out why.

Mr. ELLIOTT: For every fugitive that peacefully and voluntarily surrenders, that’s one less dangerous confrontation our law enforcement officers have to have on the streets. I’ve been in law enforcement going on 25 years now. I feel the most comfort in my life when I’m at church. I feel the most peace when I’m at church. And I felt that individuals in the community that were wanted were basically no different than me.

SEVERSON: There was good news for the man who had brought a minister with him. Turns out there was no warrant for his arrest after all. But if this hadn’t been a church, he probably wouldn’t have shown up, wouldn’t have found out.

UNIDENTIFIED MAN #3: Well, by doing it at a church, man, you know, the church always has their arms open for you. It’s a safe spot.

SEVERSON: At least five other cities are hoping now to offer the surrender program. So your criminal justice system may soon be coming to a church near you.

For RELIGION & ETHICS NEWSWEEKLY, I’m Lucky Severson in Memphis.

ABERNETHY: The fugitive safe surrender idea is not free of controversy. A plan to introduce it in New Jersey was blocked because of concerns that it would cross the line between church and state.

FEATURE . Religious Investing

BOB ABERNETHY, anchor: For the millions of American stockholders, among them many faith groups, there is conventional investing—trying to get the highest return on your money—and there is so-called socially responsible investing—trying to do well and also do good. Once, religious and other concerned investors divested from companies that engaged in certain practices such as doing business in apartheid South Africa. Now, more and more, and with strong leadership from faith groups, the emphasis is on persuasion. Billions of dollars are involved, and the pressure does not seem to hurt the bottom line. Betty Rollin reports.

MERCY INVESTMENT GROUP (praying): Fill us with love and devotion. Holy wisdom, guide us in the choices we must make.

BETTY ROLLIN: Choices like what to do with $400 million. This is a board meeting of the Mercy Investment Program, which manages investments, chiefly pensions, of the Sisters of Mercy. They are an international community of nuns who focus on issues of poverty, women, and children.

MARY GRADY DUDEN MARY GRADY DUDEN (Mercy Investment Program): Religion is a lived life. It’s not just about going to church on Sunday or Saturday. It’s how do you take what you believe and use it for the greater good.

ROLLIN: For this group the greater good is getting companies to be socially responsible.

Father MICHAEL CROSBY (Mercy Investment Program): When you own equities or common stock in companies, generally speaking it gives you ownership, and as an owner you have a voice.

ROLLIN: But is doing good bad for business?

MICHAEL CROSBY Fr. CROSBY: There is no loss by doing good, by doing the kind of things that we do. We have as good of returns as those who are not using socially responsible screens.

ROLLIN: The Mercy investors’ voice is one of 275 mostly religious groups, all members of the Interfaith Center on Corporate Responsibility, known as the ICCR. Their investments total $110 billion.

Tim Smith, a Methodist minister, was a founder of ICCR and led the group for many years.

TIM SMITH TIM SMITH (Walden Asset Management): You see more and more companies being willing to take stands on corporate social responsible issues—to say we’re going to be a leader on climate change; we’re going to be committed to a strong position on diversity; we are going to make sure that our products are not made in sweatshops overseas as much as we possibly can.

ROLLIN: Journalist Marc Gunther has written extensively on this issue.

MARC GUNTHER (Journalist, Fortune Magazine): I think in the beginning there was moralizing and preaching and, understandably, passion over issues like apartheid and the Vietnam War. There is still passion, but now it is grounded in much more of an economic argument and therefore more likely to be effective.

ROLLIN: A priority issue both for religious communities and the Coca-Cola Company has been the HIV/AIDS epidemic in Africa.

MARC PREISINGER (Shareholders Affairs Manager, Coca-Cola Company): HIV/AIDS is not a social issue for us. We’re the second largest private sector employer on the continent of Africa, and so we find ourselves in some cases having to hire two, three different people for the same position because of the amount of sickness involved. So it’s a business issue.

ROLLIN: The Coca-Cola Company has provided enormous help for people with HIV/AIDS. ICCR urged them to report on their efforts.

MARC PREISINGER Mr. PREISINGER: We had no intention of reporting and in fact didn’t think it was a good idea at the time. But they convinced us that in fact it was. And we not only got quite a good if you will publicity rub out of it, we believe we were helpful to other companies who were struggling with what to do on that issue on the continent.

ROLLIN: Sister Valerie Heinonen flies around the country meeting with executives and attending annual shareholders meetings. She’s been pestering companies for years.

Sister VALERIE HEINONEN, OSU (Corporate Social Responsibility Consultant): Most often the first conversation is polite, but we may not necessarily have anyone at the table who believes that it’s necessary for them to go any further than to listen to us.

ROLLIN: How do you get them to move?

Sr. VALERIE: Persistence.

ROLLIN: And if that doesn’t work, the next step is the filing of shareholder resolutions which go to all the investors and are voted on at the annual shareholders meeting.

Sister VALERIE: Even if the shareholder doesn’t read the proxy, doesn’t learn that way, the shareholder resolution is presented at the annual shareholder meeting. Most of the companies hold their meetings in large cities which means—

ROLLIN: Press?

Sister VALERIE HEINONEN Sister VALERIE: Press, and this is a very interesting issue for press.

ROLLIN: This year alone, ICCR has filed a total of 327 resolutions targeting 218 companies—the most ever. Topping the list: environmental issues, especially global warming. Next: corporate governance with an emphasis on high executive pay. Human rights and worker rights were also issue of concern.

Mr. GUNTHER: Typically these resolutions fail. They don’t have an immediate impact. What happens though is often resolutions are filed and then withdrawn because a company says okay, you know, I’ll work with you on the issue of diversity. I’ll work with you on the issue of, you know, healthcare for our employees.

ROLLIN: Whereas ICCR’s strategy is to win companies over to their ideas, some religious funds, such as the Catholic Ave Maria Fund, simply avoid companies that are involved in abortion services, pornography, or provide employee benefits for unmarried couples. But mainly religious investors try to sway companies to their point of view and often succeed.

MARC GUNTHER Mr. GUNTHER: We now have McDonald’s worried about the obesity crises. We have Coke worrying about what happens to their bottles after they’re thrown away. We have Nike worrying about worker conditions in China and Indonesia. Those are all changes that have happened in the last decade or so, and religious investors have played a part in that.

ROLLIN: The other part is being played out in the secular world.

Mr. SMITH: It’s no longer just the faith community making a moral case. It’s major investors in this country saying that these issues of governance, environmental and social responsibility are key for companies’ success.

Mr. GUNTHER: Social investors went to Michael Dell four or five years ago and said, “What are you doing about computers after people don’t want them anymore? They are ending up in dumps. They have toxic materials. They are going to China and being disassembled under unhealthy conditions.” He essentially said, “I never thought about that,” but then began a process of addressing the issue, and now Dell is taking back all of its computers at no charge.

ROLLIN: Of course, not every company goes along with every request.

(to Mr. Gunther): The executive pay issue?

Mr. GUNTHER: Total failure.

ROLLIN: Even the nuns haven’t made a dent?

Mr. GUNTHER: Even the nuns have not shamed the CEOs around the issue of executive pay.

shareholders meeting ROLLIN: There is other potentially bad news for socially responsible investors. Currently, any shareholder with $2,000 worth of stock can file a shareholder’s resolution. But the SEC is considering a proposal that would require a shareholder to own at least five percent of a stock in order to file a resolution. This would severely limit the number of resolutions that could be filed. The ICCR has already begun to fight.

For RELIGION & ETHICS NEWSWEEKLY, I’m Betty Rollin in New York.

Fugitive Surrender

BOB ABERNETHY, anchor: Around the U.S., there are more than a million warrants out for the arrest of people who’ve been accused of an offense, often minor, but who have not paid their fines or shown up in court. We have a report today on a new program organized by the Justice Department to encourage offenders to turn themselves in. It works, and it’s done in churches, as Lucky Severson reports.

LUCKY SEVERSON: Nineteen-year-old Edacious and her cousin are on their way to church. She’s not here to worship; she’s here to surrender. There’s a warrant for her arrest on marijuana charges, and she has come to this church to turn herself in. Hundreds of others with outstanding warrants have also shown up.

UNIDENTIFIED MAN #1: Just to get this off my record, you know, to clear my conscience, for one thing.

SEVERSON: This is part of a two-year-old program coordinated by the Justice Department, called Fugitive Safe Surrender. It’s the brainchild of Pete Elliott, a member of the U.S. Marshals Service.

PETE ELLIOTT (U.S. Marshals Service): People have asked me why a church, and it’s simple. Churches give hope.

SEVERSON: A week earlier, Memphis religious leaders and law enforcement had announced at a well-publicized news conference that for four days fugitives, people wanted by the law for whatever reason, would be allowed to turn themselves in at a well-known church—this one in the African-American community. The church would be staffed with prosecutors, judges, and court personnel.

DAVID KUSTOFF (U.S. Attorney, speaking at news conference): And most importantly volunteers from New Salem Missionary Baptist Church to greet people and to welcome them as they come in, so that they can come in to an environment that is non-hostile.

DAVID JOLLEY (U.S. Marshal Service, speaking at news conference): This color flyer that you’ll see on this table up here is the flyer that the pastors have been taking back to their congregations. This is the flyer pastors take back to congregations, and their congregations have been handing out through the community.

MARK LUTTRELL (Sheriff, Shelby County, speaking at news conference): Many of these people will be able to clear up several warrants, which will make them law-abiding citizens and return them to the community in a productive way and will certainly assist us in law enforcement in clearing up this huge backlog.

SEVERSON: And what a backlog it was—37,000 outstanding warrants in Memphis alone.

The program got started in Cleveland two years ago. Memphis is now the sixth city to try it. In every case the program has exceeded expectations. Memphis is no exception.

Felony suspects who showed up were taken into custody, but most of those turning themselves in were wanted for minor offenses. A surprising number say that until now they felt they had no place to surrender. They’re afraid of the police and sheriffs’ departments. They’re afraid of going to jail. Many fugitives view the Memphis Justice Building itself as a place where people get lost and never found: the notorious 201 Poplar Street.

Pastor FRANK RAY (New Salem Missionary Baptist Church): 201 Poplar is a threat to most of them. And the reason is that you can go there, and what they did here in 30 minutes or an hour, two hours, it may take three days. That you can go there and surrender yourself—it may be three days before they’ll even hear your case, and you’re going to be stuck in prison for that many days, and some people have even gotten lost in the system.

Mr. JOLLEY: I think every major city has this big, intimidating-looking downtown jail. We certainly have one here. And coming to church and taking care of this, as opposed to going down there, that’s a strong appeal to a lot of people.

UNIDENTIFIED WOMAN: I’m here to turn myself in on a warrant for driving on a suspended and a DUI charge which I got four years ago in Memphis.

SEVERSON: Why are you here?

UNIDENTIFIED MAN #2: Violation of probation.

SEVERSON: Lots of the fugitives are accompanied by family members. This man brought a member of the clergy.

UNIDENTIFIED FEMALE MINISTER: I came here to support him, to let him know it’s okay to go ahead and turn it around and put this behind him. And you can stop looking over your shoulder.

UNIDENTIFIED MAN #3: Man, I’ve had these warrants for probably five years, so it’s time. It’s hard. It’s hard to get a job. It’s hard to do anything.

SEVERSON: With the warrants?

UNIDENTIFIED MAN #3: Yeah, it’s rough. I mean, I really haven’t got anything to lose. I’ve got to start over. I need my life back.

SEVERSON: Jobs, food stamps, education—these things are out of reach for people with outstanding warrants. While they lineup to be processed, it’s red wristbands for fugitives, green ones for family members. The sheriff’s department doesn’t have the resources to round up the numbers of people who will turn themselves in over a four-day period. Here in Memphis, that was 1,500 people. First, their warrants are verified. They’re all fingerprinted and photographed. Then they wait for their turn in court.

Why was this church chosen? Because its pastor is respected in the community. Fugitives apparently trust the church more than they trust the police.

Pastor RAY: There’s been somewhat of a division between the justice system and the community, especially the religious community.

SEVERSON: Of the fugitives who have surrendered so far, 85 percent said they came in because it was a church.

(to fugitive): Does it feel better to you, coming here to a church?

UNIDENTIFIED MAN #3: Yeah, yeah.

SEVERSON: Rather than going to a big justice building?

UNIDENTIFIED MAN #3: Yeah, that makes a whole lot of difference.

SEVERSON: Because it’s a church, does that make any difference? I mean, does it feel like it’s a little more welcoming?

UNIDENTIFIED MAN #3: Well, that was my thought.

SEVERSON: Most cases are heard the same day, and the outcomes may be more lenient than they would be downtown.

MARY THORSBERG (Assistant District Attorney General): We try to fashion a settlement that will let these people get this over with today and go home with their cases disposed of.

Judge LOYCE LAMBERT RYAN (General Sessions Court, Division 15, Shelby County): Do you solemnly swear to tell the truth, the whole truth, and nothing but the truth?

SEVERSON: The courtroom itself is in a chapel adjacent to the main church. Those who surrender are moved through as quickly as possible.

Judge RYAN: You understand by pleading guilty you’re waiving your rights? You’re charged with violation of probation. I’m going to release you on your own recognizance. All right sir, I’ll accept your plea and sentence you on the offense of driving on suspended license: one day in jail; credit for one day, October 22, to pay your costs. If you do not appear on September 26 then another warrant will be issued for you again. Do you understand that?

SEVERSON: Although Memphis is only about 60 percent black, almost all those who turned themselves in were African American. One reason they are issued so many warrants, according to the judge, is economics.

Judge RYAN: It becomes a revolving financial cycle—that if you don’t pay your reinstatement fee, you don’t pay your moving violations, it piles up. And so it’s a matter of finances. So it gets back down to core issues of poverty and income.

SEVERSON: Even though this is a church, some who showed up were afraid it might be a trap—a police sting operation.

Mr. ELLIOTT: We’ve done these things in the past. We’ve done them all over the country. I’ve been part of those, where we give out a free TV set to somebody, call them up; free Super Bowl tickets, free tickets for football, baseball game. Those things work. But it doesn’t build any trust between law enforcement and the community.

SEVERSON: Elliott’s idea for Fugitive Safe Surrender sprang from an incident in Cleveland when a police officer, a friend of his, was shot and killed making a routine traffic stop. The officer didn’t know the driver was wanted under a fugitive warrant.

Mr. JOLLEY: There’s always the possibility of a violent confrontation, for whatever reason, even on the smallest warrants. It may be that the person just didn’t want to go to jail that day, or they had something in their possession they didn’t want the officer to find. You see all these car chases on TV—the helicopters flying overhead, guys running through stop signs and red lights, and they don’t know why, you know. Officer tried to pull him over, and he took off. They can’t figure out why.

Mr. ELLIOTT: For every fugitive that peacefully and voluntarily surrenders, that’s one less dangerous confrontation our law enforcement officers have to have on the streets. I’ve been in law enforcement going on 25 years now. I feel the most comfort in my life when I’m at church. I feel the most peace when I’m at church. And I felt that individuals in the community that were wanted were basically no different than me.

SEVERSON: There was good news for the man who had brought a minister with him. Turns out there was no warrant for his arrest after all. But if this hadn’t been a church, he probably wouldn’t have shown up, wouldn’t have found out.

UNIDENTIFIED MAN #3: Well, by doing it at a church, man, you know, the church always has their arms open for you. It’s a safe spot.

SEVERSON: At least five other cities are hoping now to offer the surrender program. So your criminal justice system may soon be coming to a church near you.

For RELIGION & ETHICS NEWSWEEKLY, I’m Lucky Severson in Memphis.

ABERNETHY: The fugitive safe surrender idea is not free of controversy. A plan to introduce it in New Jersey was blocked because of concerns that it would cross the line between church and state.

Religious Investing

BOB ABERNETHY, anchor: For the millions of American stockholders, among them many faith groups, there is conventional investing—trying to get the highest return on your money—and there is so-called socially responsible investing—trying to do well and also do good. Once, religious and other concerned investors divested from companies that engaged in certain practices such as doing business in apartheid South Africa. Now, more and more, and with strong leadership from faith groups, the emphasis is on persuasion. Billions of dollars are involved, and the pressure does not seem to hurt the bottom line. Betty Rollin reports.

MERCY INVESTMENT GROUP (praying): Fill us with love and devotion. Holy wisdom, guide us in the choices we must make.

BETTY ROLLIN: Choices like what to do with $400 million. This is a board meeting of the Mercy Investment Program, which manages investments, chiefly pensions, of the Sisters of Mercy. They are an international community of nuns who focus on issues of poverty, women, and children.

MARY GRADY DUDEN (Mercy Investment Program): Religion is a lived life. It’s not just about going to church on Sunday or Saturday. It’s how do you take what you believe and use it for the greater good.

ROLLIN: For this group the greater good is getting companies to be socially responsible.

Father MICHAEL CROSBY (Mercy Investment Program): When you own equities or common stock in companies, generally speaking it gives you ownership, and as an owner you have a voice.

ROLLIN: But is doing good bad for business?

Fr. CROSBY: There is no loss by doing good, by doing the kind of things that we do. We have as good of returns as those who are not using socially responsible screens.

ROLLIN: The Mercy investors’ voice is one of 275 mostly religious groups, all members of the Interfaith Center on Corporate Responsibility, known as the ICCR. Their investments total $110 billion.

Tim Smith, a Methodist minister, was a founder of ICCR and led the group for many years.

TIM SMITH (Walden Asset Management): You see more and more companies being willing to take stands on corporate social responsible issues—to say we’re going to be a leader on climate change; we’re going to be committed to a strong position on diversity; we are going to make sure that our products are not made in sweatshops overseas as much as we possibly can.

ROLLIN: Journalist Marc Gunther has written extensively on this issue.

MARC GUNTHER (Journalist, Fortune Magazine): I think in the beginning there was moralizing and preaching and, understandably, passion over issues like apartheid and the Vietnam War. There is still passion, but now it is grounded in much more of an economic argument and therefore more likely to be effective.

ROLLIN: A priority issue both for religious communities and the Coca-Cola Company has been the HIV/AIDS epidemic in Africa.

MARC PREISINGER (Shareholders Affairs Manager, Coca-Cola Company): HIV/AIDS is not a social issue for us. We’re the second largest private sector employer on the continent of Africa, and so we find ourselves in some cases having to hire two, three different people for the same position because of the amount of sickness involved. So it’s a business issue.

ROLLIN: The Coca-Cola Company has provided enormous help for people with HIV/AIDS. ICCR urged them to report on their efforts.

Mr. PREISINGER: We had no intention of reporting and in fact didn’t think it was a good idea at the time. But they convinced us that in fact it was. And we not only got quite a good if you will publicity rub out of it, we believe we were helpful to other companies who were struggling with what to do on that issue on the continent.

ROLLIN: Sister Valerie Heinonen flies around the country meeting with executives and attending annual shareholders meetings. She’s been pestering companies for years.

Sister VALERIE HEINONEN, OSU (Corporate Social Responsibility Consultant): Most often the first conversation is polite, but we may not necessarily have anyone at the table who believes that it’s necessary for them to go any further than to listen to us.

ROLLIN: How do you get them to move?

Sr. VALERIE: Persistence.

ROLLIN: And if that doesn’t work, the next step is the filing of shareholder resolutions which go to all the investors and are voted on at the annual shareholders meeting.

Sister VALERIE: Even if the shareholder doesn’t read the proxy, doesn’t learn that way, the shareholder resolution is presented at the annual shareholder meeting. Most of the companies hold their meetings in large cities which means—

ROLLIN: Press?

Sister VALERIE: Press, and this is a very interesting issue for press.

ROLLIN: This year alone, ICCR has filed a total of 327 resolutions targeting 218 companies—the most ever. Topping the list: environmental issues, especially global warming. Next: corporate governance with an emphasis on high executive pay. Human rights and worker rights were also issue of concern.

Mr. GUNTHER: Typically these resolutions fail. They don’t have an immediate impact. What happens though is often resolutions are filed and then withdrawn because a company says okay, you know, I’ll work with you on the issue of diversity. I’ll work with you on the issue of, you know, healthcare for our employees.

ROLLIN: Whereas ICCR’s strategy is to win companies over to their ideas, some religious funds, such as the Catholic Ave Maria Fund, simply avoid companies that are involved in abortion services, pornography, or provide employee benefits for unmarried couples. But mainly religious investors try to sway companies to their point of view and often succeed.

Marc Gunther

Mr. GUNTHER: We now have McDonald’s worried about the obesity crises. We have Coke worrying about what happens to their bottles after they’re thrown away. We have Nike worrying about worker conditions in China and Indonesia. Those are all changes that have happened in the last decade or so, and religious investors have played a part in that.

ROLLIN: The other part is being played out in the secular world.

Mr. SMITH: It’s no longer just the faith community making a moral case. It’s major investors in this country saying that these issues of governance, environmental and social responsibility are key for companies’ success.

Mr. GUNTHER: Social investors went to Michael Dell four or five years ago and said, “What are you doing about computers after people don’t want them anymore? They are ending up in dumps. They have toxic materials. They are going to China and being disassembled under unhealthy conditions.” He essentially said, “I never thought about that,” but then began a process of addressing the issue, and now Dell is taking back all of its computers at no charge.

ROLLIN: Of course, not every company goes along with every request.

(to Mr. Gunther): The executive pay issue?

Mr. GUNTHER: Total failure.

ROLLIN: Even the nuns haven’t made a dent?

Mr. GUNTHER: Even the nuns have not shamed the CEOs around the issue of executive pay.

ROLLIN: There is other potentially bad news for socially responsible investors. Currently, any shareholder with $2,000 worth of stock can file a shareholder’s resolution. But the SEC is considering a proposal that would require a shareholder to own at least five percent of a stock in order to file a resolution. This would severely limit the number of resolutions that could be filed. The ICCR has already begun to fight.

For RELIGION & ETHICS NEWSWEEKLY, I’m Betty Rollin in New York.

Commentary: Saffron Revolution

Read analysis and commentary on the Buddhist protests in Burma:

The sangha, the community of Buddhist monks, played an important role, second only to that of students, in the democracy movement of 1988. In Mandalay, for example, it is widely believed that the participation of thousands of monks, manning the barricades and providing security, prevented that city from descending into the anarchy witnessed in Rangoon and elsewhere in the country at that time.

Since the failure of the 1988 movement, the military enacted a number of institutional measures that successfully hindered students’ capacity to organize politically. This included the suspension of classes for long periods and permanently emptying the main urban universities, and in their place requiring students to attend newly built satellite campuses in isolated rural areas.

Such measures could not be enacted easily with respect to the Burmese sangha, given its organization and ubiquitous presence throughout the country, from rural monasteries in virtually every village and town to the large monastic colleges of Rangoon and Mandalay. This country-wide array of institutions represents a network of communication and cooperation that typically transcends regional and ethnic differences and traditionally has always been an avenue by means of which monks could quietly organize, whatever the purpose. While institutional matters pertaining to the sangha are overseen at the national level by the central government’s Ministry of Religious Affairs, sangha loyalty and political sentiment remains naturally wedded to those of its principal donors, in this case everyday citizens, most of them poor — farmers, laborers, government servants, petty merchants, and so on, most of whom also intensely dislike the current regime.

As of Wednesday (Sept. 26), the news broadcasts are reporting that the Burmese government has begun to crack down on the monk-led demonstrations. Doubtless security forces will be able to suppress this outbreak of political expression with force as they have done so many times before. But will the military junta ever succeed in wooing the sangha from its ties with ordinary people and turn it into a willing instrument of religious-political legitimation in this devoutly Buddhist country? Perhaps the generals themselves do not believe so. At the base of the Shwedagon Pagoda, prominently placed and gorgeously decorated, one can find a specially built ordination hall reserved for the sons of military families, a ritual space for creating new monks, and in this case perhaps a new religious caste in this otherwise casteless religion of the Buddha.

— Patrick Pranke teaches Asian religions at the University of Louisville in Kentucky, where his area of specialization is Burmese Buddhism.

Socially engaged Buddhism has added a significant voice to public discourse in Asia since it developed after World War II. Its concrete efforts to translate Buddhism into a means of positive social change for the benefit of all living beings has resulted in numerous and highly successful projects for social and environmental justice. Socially engaged Buddhists in Asia have produced initiatives for health care in poor areas, for peace building in conflict areas, and even for interreligious cooperation on a global scale.

These successes, however, have taken place in developing and developed countries that respect human rights and religious freedom, such as Sri Lanka, Thailand, Taiwan, South Korea, and Japan. In countries where freedoms are tightly controlled by central governments, these successes have, by and large, not happened. This is true of Myanmar.

For the near future, I expect the government of Myanmar to block the monks in their monasteries and repress any demonstrations by the Buddhist laity. The result of the demonstrations will be failure.

In the long run, however, dialogue between the monastic leaders and the government may lead to positive changes. This is now happening in China, where engaged “humanistic Buddhism” is working with the government to address social and environmental issues of concern to all Chinese. Since the Chinese government is a close ally of Myanmar, my hope is that they will encourage the Myanmar government to engage in dialogue with Buddhist leaders for the good of the country and region.

— Donald W. Mitchell is a religious studies professor at Purdue University and the author of BUDDHISM: INTRODUCING THE BUDDHIST EXPERIENCE (Oxford University Press).

Commentary: Donald W. Mitchell

Socially engaged Buddhism has added a significant voice to public discourse in Asia since it developed after World War II. Its concrete efforts to translate Buddhism into a means of positive social change for the benefit of all living beings has resulted in numerous and highly successful projects for social and environmental justice. Socially engaged Buddhists in Asia have produced initiatives for health care in poor areas, for peace building in conflict areas, and even for interreligious cooperation on a global scale.

These successes, however, have taken place in developing and developed countries that respect human rights and religious freedom, such as Sri Lanka, Thailand, Taiwan, South Korea, and Japan. In countries where freedoms are tightly controlled by central governments, these successes have, by and large, not happened. This is true of Myanmar.

For the near future, I expect the government of Myanmar to block the monks in their monasteries and repress any demonstrations by the Buddhist laity. The result of the demonstrations will be failure.

In the long run, however, dialogue between the monastic leaders and the government may lead to positive changes. This is now happening in China, where engaged “humanistic Buddhism” is working with the government to address social and environmental issues of concern to all Chinese. Since the Chinese government is a close ally of Myanmar, my hope is that they will encourage the Myanmar government to engage in dialogue with Buddhist leaders for the good of the country and region.

— Donald W. Mitchell is a religious studies professor at Purdue University and the author of BUDDHISM: INTRODUCING THE BUDDHIST EXPERIENCE (Oxford University Press).

 

The Soul of a Doctor

Read Religion & Ethics NewsWeekly’s Web-only interview with Vincent Lam, a Canadian doctor and writer whose acclaimed first book, BLOODLETTING & MIRACULOUS CURES (Weinstein Books, 2007), was awarded the 2006 Giller Prize for fiction:

One of the stories in your book is about an anatomy class. In it you refer to the sacred study of medicine and to monk-like medical students. You use almost sacramental language to talk about human anatomy. What is the common thread between those two worlds and the two vocabularies of medicine and the spiritual or religious life?

I certainly think that the medical student enters a world that is full of ritual and that is full of new meanings to familiar things. For instance, the human body, which you mention as an important part, of course, of the anatomy class, is very familiar to all of us, but by becoming a medical student one finds oneself in a position of dissecting that human body and coming to know it in a very different way. None of this is easy. Like a religious vocation, all of it requires both a great deal of work as well as a giving of self and an immersion in something that was not previously part of one’s world view.

Spiritual life has as much to do with story and narrative, it seems, as medicine does. How do these three things come together?

I really do agree that medicine and narrative and spirituality intersect. Narrative — of course we can all see immediately that we are interested in stories about people because we are human, and we are inherently curious about what other human possibilities there may be. Medicine is also about narrative, and when a patient comes in to see me as a physician and when they tell me their symptoms and their experiences, what they are telling me is the first part of a story. Really, my job is to understand that story and to be able to interpret it and to tell them how the story goes from there, or to tell them the second part of the story, and without that the task and the encounter between doctor and patient is not satisfying, unless there is that story. When we come to spirituality, I think that there is a similarity because, again, in all religions people seek to understand where they came from, where they are going, and where they fit right now. So I think you are quite right. I think these three phenomena, these three enterprises, do have narrative in common.

The anatomy class story involves a cadaver with an interesting tattoo: “The Lode Keeps Me — Mark 16.” A biblical story about the preparation of Jesus’ body for burial and his resurrection figures importantly. Is there any basis in reality for the tattoo? What do the medical students learn from it?

My own anatomy class was a very important experience for me, because it was the first point in my education when I understood that the doctor relates to the human body and to the patient in multiple ways, and maybe you might even say sort of in transcendent ways, because the doctor relates at so many different levels. The doctor relates to the symptoms that are being expressed, to their understanding of the physiology, to their understanding of the statistics and odds that surround treatment. So there are different intersecting layers of understanding that are happening, and that first struck me full in the face as a young early medical student when I began to dissect, and this human stuff was flesh and bone and blood. I should say that the tattoo used is a work of fiction, and there was no such tattoo, for better or for worse. For me there is something of a second life, a second gift, in the anatomical gift that some people choose to make to science and to the study of medicine. The anatomy lab spoke to my feeling that we as human beings live very mortally and very physically, and yet that’s really not all there is to it. I am a practicing Christian, so the Jesus story is a very important story for me, and when I think about that story, even if we step away from its core religious importance, simply as a story the story of a man dying and coming to life again is a story about us as beings transcending the mere flesh that we inhabit.

Last year you wrote a piece in the Toronto Star about your church and its meaning for you. Can you say more about that?

St. Stephen-in-the-Fields is a lovely little church, and the reason it was called St. Stephen in the Fields was that at the time that it was built it was on the outskirts beyond the university of the very early place that we now know as modern Toronto. You had to go down beyond where there were the paved roads of any kind or defined roads even and go down this little dirt path — this was in the 19th century — to get to St. Stephen-in-the-Fields. That’s how it acquired the name. Now it’s a church that sits in a place called Kensington Market, a vibrant multicultural place, which to me embodies a lot of what a functioning multicultural society should be. It’s sort of a boiling pot of all sorts of things happening, and my church happens to be one of the things in that pot. One of the difficulties a lot of urban churches face its that it’s hard firstly to get enough people to come into the church, and frankly many of those churches serve people with needs, and those people’s pocketbooks are not as amply padded as some other pocketbooks. There’s a natural difficulty in a lot of these churches surviving financially. That’s kind of the situation that St. Stephen-in-the Fields finds itself. I think it’s a great church, and I think it should stick around.

In the piece you describe yourself as a modern church-goer (“faithful, critical, and hard to please”) searching for a place to pray and finding a spiritual home that “forces me to scrutinize my faith,” that “shields us from some of the compromises of the rest of the world” and “stands in the fields of my inner landscape, where I’ve always wanted a church to be.”

The thing that sent us shopping was that our previous lovely church did meet its financial end, unfortunately. That was a Baptist church. I come from a multifaceted background in that I was born Catholic, went to a Catholic school in Canada, and I married a woman who was raised in the Greek Orthodox as well as the Anglican tradition. So we were married in an Orthodox church and then spent some time at a Baptist church, and now we’re at an Anglican church, which I guess [in the U.S.] would be called Episcopalian. So as you can see we don’t feel hemmed in by the particularities of denominations.

Does being part of a faith community like that influence how you practice medicine or figure in the kind of a doctor you are?

It does. It is very important for me, because it is kind of like my bone structure in that I don’t really think about it, but I need it all the time to stand up. Certainly when I go and do medicine my mind is preoccupied with patients and symptoms and diagnosis and treatments, and that’s what whirls around in the mental gears, so to speak. But in tough spots, sometimes when I have to confront not just a technical challenge but a challenge in my medical practice to me as a person and as a human being who happens to be a doctor, I find that I often know that what I need to do is to rely upon my “bone structure” and to rely upon my spirituality and my faith to help guide me and help me as a person through difficult human times as a doctor.

Do you reveal that to your patients?

I typically don’t. The kinds of situations that can be difficult for me as a doctor — I’ll give you an example. I work in an emergency department. It’s a pretty busy, hectic place. So it’s difficult for me when patients are angry, and sometimes patients and families are quite upset, and they are being in difficult circumstances, and this can happen. Sometimes people are outright abusive towards the staff, so this is one type of thing that is difficult to deal with. So I turn to my faith, but I don’t think it helps the situation for me to tell an angry patient that I’m trying to do the right thing for them because of my faith. It’s not part of the conversation, really. There are many other examples of things that are difficult. I mean it’s not just an issue of confrontations between doctors and patients, but really for me as a doctor — another common situation is if there are difficult decisions to be made within a family. Rarely are these decisions absolutely clear. Usually it’s subtle, it’s complicated. All these kinds of things — I don’t feel that it’s my place to inject too much of my own underpinnings, because the situation is about my patients. It’s in my background and it helps to guide me, but it’s not the situation at hand.

Do patients seek it out, do they desire to draw on those underpinnings, and how do you deal with it?

I’ve certainly seen quite a diverse range of reactions. I practice in a very multiethnic and multireligious community — Christians, Muslims, Jews and Hindus and, you know, the entire spectrum. I see everything. It’s interesting too that we do tend to be quite accepting on one hand of people’s religious expressions, as we should be, and at the same I do think that we don’t know quite what to do with it as professionals and as people who do health care. We accept and we support, and that’s certainly a good place to be, but sometimes we’re not sure what to say beyond that as a profession.

Hospital chaplains also play a part in narrative medicine. What do you observe of their role?

The chaplains that we have are wonderful. Certainly in the emergency department sometimes bad news can be very significant and very sudden. We have a lovely chaplaincy service that we are able to call on. That’s something that I frequently do. I frequently ask people if they would like a chaplain. Sometimes people do, sometimes people don’t. Sometimes people have their own spiritual community that they turn to in that kind of situation. I think that to make that offer as a health care professional is a worthwhile thing, because it allows that door to be open, and it says, even if it’s someone of a different faith or one is unsure what their faith is, if as a doctor or as a nurse one says would you like a chaplain, we can find someone to speak to you and if not of my faith then of your faith, I think that says a lot because it acknowledges that that story is going on and that discussion can happen.

What’s been you experience of the teaching and practice of medical ethics?

The teaching of ethics is probably quite good and the teaching of clinical skills is also quite good, and there has been a big movement in the past couple of decades to really instill that in the curriculum, so I think that is a big step forward. I think that the biggest challenges to physicians, once they actually start to practice medicine, are the conditions in which they practice. For instance, it’s one thing to teach a physician how to take a sensitive, caring, patient-focused history and to communicate with the patient properly. Once that physician goes into practice and their HMO or their administrator tells them, “That’s great, and by the way you have to see 12 patients every hour without fail,” then it doesn’t really matter that the physician knows exactly how to do it and what to do. The conditions of work make it impossible. There are similar issues, perhaps, in the ethics of doing medicine. There’s a fantastic book by Jerome Groopman, HOW DOCTORS THINK, and one of the things he talks about is some of the motivations for doing things, and doctors are generally motivated by the right things but can be led in this direction or that direction by pharmaceutical representatives, by how much they are paid to do one type of procedure versus another type of procedure, and Dr. Groopman explores that with great insight and sensitivity in his books. Those are, again, the kinds of ethical problems that come up in practice. So it’s one thing to be taught how to behave ethically. It can be difficult if doctors work in a setting that becomes ethically slanted.

What are you reading yourself right now?

I read anything I can get my hands on. Right now I’m reading a book by Shalom Auslander called FORESKIN’S LAMENT. It’s actually about his relationship with God. He’s American and was raised, I believe, in upstate New York in an Orthodox Jewish family, and he has a very visceral and personal relationship with God that he explores in this memoir.

There has been a long and well-known line of doctor-writers over the years. How you draw on that body of literature? Do you feel a part of that rich tradition?

Yes. It is a rich tradition. I don’t think that I realized how rich a tradition it was until I was doing it…I never really thought about the doctor-writers who are out there. I think it happens because doctors and writers both deal with human story and human narrative. I love reading, but I read pretty much anything that grabs my interest. I can’t say that I pick out the doctors in the crowd. I just sort of read all of it. One of my contemporaries in Canada is Kevin Patterson, who is a doctor and who just has a new novel out called CONSUMPTION. Then of course in the US some people who are well known to you, I’m sure, are Jerome Groopman, Atul Gawande, and Oliver Sacks, and the list goes on — William Carlos Williams — and Chekhov, who’s not American but a good example.

What have you learned from writing and medicine about human suffering, about the purpose of medicine and the meaning of suffering? I’m thinking, among other things, of the stem cell research debate in which there are some who emphasize its potential to relieve human suffering and others who seem to emphasize the need for suffering and that suffering has meaning.

I’m very much someone who believes in doing everything possible to relieve human suffering, but the difficulty is that in certain debates, like for example the stem cell debate, it’s not enough simply to say that we want to relieve suffering, because there is a cost associated with it. There’s an ethical debate, and so that becomes quite different. for example. than relieving suffering by using medication derived for instance from plants. It’s a different discussion, because the balance of the debate must weigh into it when we talk about something like stem cell research. But certainly when we talk about relieving pain, for example, using a medication, I find it hard to argue against that, and I think that is a very consistent attitude of modern medicine. There may have been a time when some doctors might have said well, we won’t give you this drug to relieve your abdominal pain because it’s going to be more difficult for us to make a diagnosis if we relieve your pain. It’s very interesting because as that particular question, namely whether giving pain medication makes it harder to diagnose different types of abdominal pain, has been investigated, it’s been shown very clearly that giving pain medicines does not reduce the ability to diagnose what’s going on in someone’s abdomen at all. I certainly think that when we talk about relieving suffering in a therapeutic context, then it makes a lot of sense. There can be times when people have to make very individual choices. For instance, in oncology two people with the same condition can have very different perspectives on what they want to be done. Some people may choose chemotherapeutic treatments which have lots of side effects, which are well known, because that may prolong their life. In a sense they are choosing to have a longer life on earth and to accept the suffering that extended life will give them and to them that’s worth it, to experience mortal life albeit with suffering. Others would say that’s not what they want. Others would say, “I would rather not have that particular chemotherapy. There are too many side effects. For me it’s not what I want.” For them the suffering would be onerous and the extension of their life would not make it worthwhile. So these things are very individual, and I think that we have to recognize, both as doctors and writers, and this is really where my sensitivity as a doctor and a writer comes back to your question — I think that we have to understand that these are individual stories, and individual stories embody individual questions and individual decisions, so once we understand that certain decisions are about a person’s individual story, then we can accept that there may not be one right answer for two or three people in technically the identical situation. They may have different stories, and those stories may require different endings.

AMISH GRACE: How Forgiveness Transcended Tragedy

Read an excerpt from AMISH GRACE: HOW FORGIVENESS TRANSCENDED TRAGEDY by Donald B. Kraybill, Steven M. Nolt, and David L. Weaver-Zercher:

Psychologists who study forgiveness find that, generally speaking, people who forgive lead happier and healthier lives than those who don’t. The Amish people we interviewed agreed, citing their own experience of forgiving others. Some said they were “controlled” by their offender until they were able to forgive; others said the “acid or hate” destroys the unforgiving person until the hate is released. Coming from members of a religious community that emphasizes self-denial, these comments show that the Amish are nonetheless interested in self-care and personal happiness. Forgiveness may be self-renouncing in some respects, but it is not self-loathing. The Amish we interviewed confirmed what psychologists tell us: forgiveness heals the person who offers it, freeing that person to move on in life with a greater sense of vitality and wholeness.

Still, if the Amish provide evidence that forgiveness heals the forgiver, they provide even more evidence that forgiveness benefits the offender. Forgiveness does not deny that a wrong has taken place, but it does give up the right to hurt the wrongdoer in return. Even though Charles Roberts [the shooter at the Nickel Mines schoolhouse] was dead, opportunities to exact vengeance upon his family did not die with his suicide. Rather than pursuing revenge, however, the Amish showed empathy for his kin, even by attending his burial. In other words, the Amish of Nickel Mines chose not to vilify the killer but to treat him and his family as members of the human community. Amish forgiveness was thus a gift to Charles Roberts, to his family, and even to the world, for it served as the first step toward mending a social fabric that was rent by the schoolhouse shooting. These acts of grace astounded many people who watched from afar.

Living in a world in which religion seems to nourish vengeance more often than curb it, the Amish response was a welcome contrast to a barrage of suicide bombings and religiously fueled rage. What is less clear is whether the rest of us saw the Amish response as something to emulate, or as just a noble but impossible ideal.

Perhaps the answer to that question lies somewhere in the middle. Perhaps we were awed and truly impressed that the Amish sought to counter evil with a loving and healing response. At the same time, we may know that had our children been the ones gunned down in the West Nickel Mines School, our response would have been rooted in rage rather than grace. It’s an honest perspective, but also a problematic one, because it assumes that revenge is the natural response and forgiveness is reserved for folks like the Amish who spend their lives stifling natural inclinations.

We often assume that humans have innate needs in the face of violence and injustice. For instance, some who said that the Amish forgave Roberts “too quickly” assumed that Amish people had denied a basic human need to get even. But perhaps our real human need is to find ways to move beyond tragedy with a sense of healing and hope.

What we learn from the Amish, both at Nickel Mines and more generally, is that how we choose to move on from tragic injustice is culturally formed. For the Amish, who bring their own religious resources to bear on injustice, the preferred way to live on with meaning and hope is to offer forgiveness — and offer it quickly. That offer, including the willingness to forgo vengeance, does not undo the tragedy or pardon the wrong. It does, however, constitute a first step toward a future that is more hopeful, and potentially less violent, than it would otherwise be.

How might the rest of us move in that direction? Most of us have been formed by a culture that nourishes revenge and mocks grace. Hockey fans complain that they haven’t gotten their money’s worth if the players only skate and score without a fight. Bloody video games are everywhere, and the ones that seemed outrageously violent ten years ago are tame by today’s standards. Blockbuster movie plots revolve around heroes who avenge wrong with merciless killing. And it’s not just the entertainment world that acculturates us into a graceless existence. Traffic accidents galvanize hoards of lawyers who encourage victims to get their “due.” In fact, getting our due might be the most widely shared value in our hyperconsumerist culture. “The person who volunteers time, who helps a stranger, who agrees to work for a modest wage out of commitment to the public good…begins to feel like a sucker,” writes Robert Kuttner in EVERYTHING FOR SALE. In a culture that places such a premium on buying and selling, as opposed to giving and receiving, forgiveness runs against the grain.

Running against that grain, finding alternative ways to imagine our world, ways that in turn will facilitate forgiveness, takes more than individual willpower. We are not only the products of our culture, we are also producers of our culture. We need to construct cultures that value and nurture forgiveness. In their own way, the Amish have constructed such an environment. The challenge for the rest of us is to use our resources creatively to shape cultures that discourage revenge as a first response. How might we work more imaginatively to create communities in which enemies are treated as members of the human family and not demonized? How might these communities foster visions that enable their members to see offenders, as well as victims, as persons with authentic needs? There are no simple answers to these questions, though any answer surely will involve the habits we decide to value, the images we choose to celebrate, and the stories we remember.

In fact, forgiveness is less a matter of forgive and forget than of forgive and remember — remembering in ways that bring healing. When we remember we take the broken pieces of our lives — lives that have been dismembered by tragedy and injustice — and re-member them into something whole. Forgetting an atrocious offense, personally or corporately, may not be possible, but all of us can and do make decisions about how we remember what we cannot forget.

For the Amish, gracious remembering involves habits nurtured by memories of Jesus forgiving his tormenters while hanging on a cross. … When thirteen-year-old Marian said “shoot me first” in the schoolhouse, and when adults in her community walked over to the killer’s family with words of grace a few hour’s after her death, they were acting on those habits. And just as surely their actions at Nickel Mines will be recounted around Amish dinner tables for generations to come, creating and renewing memories about the power of faith to respond in the face of injustice — even violence — with grace.

In a world where faith often justifies and magnifies revenge, and in a nation where some Christians use scripture to fuel retaliation, the Amish response was indeed a surprise. Regardless of the details of the Nickel Mines story, one message rings clear: religion was used not to justify rage and revenge but to inspire goodness, forgiveness, and grace. And that is the big lesson for the rest of us regardless of our faith or nationality.