Wimpy: Why is Yahoo so afraid of Microsoft?
bob@cringely.com
Every few years I actually make a television show for PBS and one of those rare occurrences is coming this month with "The Transformation Age: Surviving a Technology Revolution with Robert X. Cringely." Because of PBS scheduling anarchy you'll have to check your local listings to see when the show is on. It is about the obvious realization that as Moore's Law changes technology, technology in turn changes society in ways that are not always predictable. We look into the past and then into the future and put things in a perspective that a general audience can understand. AND it's probably the only place you'll see a Carly Fiorina interview. If you catch the show, please let me know what you think of it.
This week readers have been asking for my perspective on a number of news events, so I think I'll take this space to cover a number of topics, though not in my usual depth.
Several readers are concerned about Microsoft's decision to stop selling Windows XP and -- most importantly -- end security updates for the venerable operating system. This has everything to do with business and nothing at all to do with technology. Wearing my business reporter's fedora, then, I'll point you back a week or so to Microsoft's most recent earnings announcement, which disappointed Wall Street. This is significant because it is hard to find a Wall Street analyst who remembers the last time Microsoft's earnings were disappointing. It simply doesn't happen. That's because Microsoft has a myriad of tools for adjusting the numbers to look just right.
Because Microsoft has so many tools for fine-tuning its financials (primarily the management of expenses, by the way -- Microsoft makes so much money that it tunes the numbers by throwing cash away), the fact that this last set of numbers disappointed suggests to me that they, too, could have been avoided. Microsoft probably decided to deliberately take an earnings hit precisely so they could play the "we have to get the earnings up" card to justify the final death of XP.
Microsoft has been under huge pressure from its hardware OEMs to dump XP, thus forcing millions of customers who have been avoiding Vista and Vista's inevitable hardware upgrade to finally buy new computers. Dumping XP will help Dell and HP AND Microsoft, big-time. It won't do anything for you or me, though, since Vista still sucks, but we obviously don't matter.
Those customers who think they'll keep XP going on their own will probably be out of luck, too. With Microsoft abandoning security upgrades, hackers will eat holes in the old OS practically overnight. And if one or more of the security companies like Symantec or McAfee think they can make a business out of defending XP, I simply doubt that customers will pay.
Another reader asked about this week's big WiMax announcement in which Sprint and Clearwire will merge their WiMax assets with $3.2 billion in support from Intel, Google, and others. The reader figured that this would provide a viable third broadband competitor for DSL and cable and this one would also support mobile operations, which is why Comcast and Time-Warner Cable have money in it. Is this a death knell for telcos or what?
My vote is for what because it certainly isn't a death knell for DSL by any means.
We've gone over these numbers before in previous columns, but the fact is that WiMax is not as good as it is supposed to be. Those 30-mile-diameter WiMax cells we read about are a joke. While a typical WiFi hotspot covers about an acre, a good WiMax hotspot or cell will cover about a square mile. That's 640 times bigger, but far from the 10 to 30 miles promised in the marketing materials.
The ideal size for a WiMax cell is a compromise between user demand and backhaul economics. You want to serve as many users as possible but not so many that you can't economically provision adequate Internet bandwidth per user. If WiMax really could support those 30-mile cells it would be great, because then all that would be required was to drop a cell at every backbone point-of-presence, directly tapping a gigabit fiber. But since real WiMax cells are smaller this means installing backhaul circuits -- mainly DS3's (45 megabits per second) -- which in today's world takes us back to that one square mile.
Rather than a masterstroke, this merger of Sprint and Clearwire assets is more an act of desperation. Neither company was going to make it on their own. Sprint very nearly sold out to Comcast (not just the WiMax bits but everything) but the Comcast offer was realistic, not generous. Adding in the Intel and Google money made it marginally smarter to try for the combined WiMax network, instead. Intel wants to sell WiMax chipsets and offer WiMax integration that AMD cannot while Google just wants to keep the big broadband ISPs reeling. The two cable companies that are investing want to leverage the much larger investment of their partners to gain a viable mobile network, mainly for Voice-over-IP phone service.
This doesn't mean WiMax will be a failure, by the way, but just one of several mainly mobile data options in the market.
For a final data point in this WiMax story, look at this week's announcement from Cablevision about their planned WiFi build-out in the footprint of their existing cable TV network in New York, Connecticut, and New Jersey. Cablevision has no licensing problems, no backhaul issues (they'll use their cable network), no site problems (they'll use their cables or utility poles -- space they've already paid for), and no sticky business model (the WiFi network will be free for Cablevision TV subscribers). This is SO much simpler than most WiFi or WiMax build-outs. Yet if you dig through the story you'll see the wireless network will take two years to build at a cost of $350 million just for the New York City metro area. So that $3.2 billion Sprint and Clearwire are getting isn't very much money after all.
The other big story this week that readers have been asking about is, of course, Yahoo and Microsoft. Taking my usual lateral view of things I find myself wondering why the people of Yahoo -- not just CEO Jerry Yang, but pretty much EVERY Yahooligan I have spoken to -- is so afraid of working for Microsoft? For Jerry, who -- oddly for a computer scientist -- has always seemed to be guided more by his gut than his intellect, it is mainly a matter of ego. He'll be a billionaire either way. But the people I know who work at Yahoo are simply afraid of working for Microsoft, as though Ballmer and Gates eat their young.
This isn't so much a Yahoo versus Microsoft perception, by the way, as a Yahoo versus MSN. Compared to Yahoo, where life has been cushy for a LONG time, MSN IS a pretty Spartan place. More importantly, at MSN there is a culture of confrontation. Where at Yahoo people with bad ideas or bad attitudes are generally isolated, sometimes at great expense to the company, at MSN those people are fired and thrown out of the building. Maybe in Yahoo's general feeling of inadequacy compared to Google, the geeks figure they couldn't survive at Microsoft, hence the whole Jonestown ambiance we sense around these recent events.
What's ironic is that Microsoft actually WANTS some Yahoo DNA, but the Yahooniks have been brainwashed not to believe it. As I have written before, Microsoft knows it has to change its ways to succeed in a new world without Bill and Steve, so becoming somewhat un-Microsoft-like is a good idea, but that can't be led from within.
Microsoft still needs Internet market share, however, so they may come back for another try at Yahoo, but it is more likely they'll try the same hostile approach to Facebook. Hostile because Zuckerberg won't want to be acquired any more than Yang did. But in the case of Facebook Microsoft will probably succeed. And Yahoo will ultimately let Google handle both search and ads because Google will richly reward Yahoo for doing so and because it will allow Yang and Filo to return to the content business they so enjoyed in their heady days of early success in the 1990s.
Yahoo will never dominate the way Microsoft or Google have, but as a going business, the best days of Yahoo probably still lie ahead.
Don't forget to watch my show.
(Disclaimer up front: I work for Yahoo!)
The reason so many Yahoo! employees are loathe to work for Microsoft is simply that Microsoft has a history of not relying on technology to capture markets. With other companies, products live or die based on their usefulness; with Microsoft, hurried knock-offs establish dominance via tie-in to existing monopolies. Therefore, on average Microsoft products are sub-par.
Yahoo! has a high percentage of “pure nerds” on staff, as do most of the companies in the Valley. The primary source of pride is their work; for many, what they build is everything: it trumps money, power, and prestige. Since employment is voluntary, working for a sub-par company is akin to admitting that you, yourself, are sub-par.
Microsoft has had some technological successes in the past, but the company is seen as a technological “me too” rather than a leader: Zune and Aero as blatant copies of Apple; .NET as a platform to mimic Java; search technologies cloned from Google; internet properties that mirrored AOL in its heyday.
In essence, the hatred they receive from the Valley is the bitter harvest they reaped from their treachery in the past. Even the (unlikely) termination of Ballmer wouldn’t undo that feeling. You cannot reverse decades of self-inflicted damage in a few years.
Microsoft simply has to accept increasing irrelevance.
"Microsoft simply has to accept increasing irrelevance."
Ahem. Who was in the position to buy who?
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Please stop whining about whether or not Bob is right with his Apple predictions. You need to step back and understand the history of Information Technology and computer businesses. For decades we had firms that told us a lot, promised us a lot, and then they under delivered and often let us down.
In the 1980's a couple spunky firms hit the scene and began to change things for the better. One of them, company "M" then became greedy and decided to go for world domination. They cheated, they lied, they destroyed their competition through an amazing number of dirty tricks, and they injured their "partners" too. Over the years company "M" has damaged the industry and hasn't made running an IT department any easier.
Another, company "A" started off slow, then did some good things, then lost their focus and leader, then they found their leader and focus, and now they are a technology wonder. We all know company "A" could really transform Information Technology, but in recent years they have passed over many obvious opportunities. They could be very important to the industry. Unfortunately they are telling us nothing. Their plans are a complete mystery. In the absence of factual information, we have to read between the lines and try to anticipate what company "A" may do. I am grateful Mr. Cringely goes out on a limb and tries to figure out what company "A" may do. I am will to accept the fact he may often be wrong. It doesn't matter. If some of the time he helps me make better decisions, I am still ahead of the game.
I think for the most part Mr. Cringely has been very good about telling us when he is making an educated guess. What more do you want from him? Would you prefer he write nothing about company "A", or "M", or "G"? Have you read the industry publications recently? They are clueless about what is going on. To make matters worse, many IT firms are clueless about what to do with their business. If you haven't noticed, but the IT industry is in a real funk. In the absence of facts and sound technology plans, we need people like Bob to help us figure where the industry may be going. For the great information he provides, I can accept some errors.
Sometimes if you expect perfection, you keep people from providing you anything. To get good information in a messed up industry, you have to accept some risks, the risk of error. You can't have everything. So stop beating up the messenger.