Visit Your Local PBS Station PBS Home PBS Home Programs A-Z TV Schedules Watch Video Donate Shop PBS Search PBS
  Back to the Floor: Six top bosses spend a week a the bottom of the career ladderNew York Central ParkBurger KingCarnival CruisesHeathrowWomen's PrisonWedgwood
  spacer spacer
spacer What Do They Do? The corporate executive's worldBoss For A Day Try your hand at the big decisionsWeb ResourcesAbout the Seriessidebar arrow spacer
 
Burger KingThe BossThe CompanyThe Floor
Results: 1 | 2  
 

New Lockers and a New Friend
The well-meaning Bonnot does his best to proactively address workplace issues, both in the short- and long-term. When the employees point out the broken lockers, Bonnot has them fixed overnight. Back at the corporate offices, Bonnot tells his management team to devise better training support for new employees and to be clearer regarding reward schemes. As a result, large posters explaining incentive structures and goals are placed in every Burger King in Britain.

Many of his fellow employees are unimpressed by his performance on the floor. One irritated worker complains about the "special treatment," in the form of coaching and supervision, Bonnot receives on the floor. Nonetheless, Bonnot forms something of a bond with Lisa. She eventually gets the GM to smile on the job, and the two share a friendly farewell at the register. "I learned more in one week here than in one year of visiting restaurants," Bonnot says.

Eric says goodbye to Lisa
 
Central Park | Burger King | Carnival Cruises | Heathrow | Women's Prison | Wedgwood China
What Do They Do? | Boss for a Day | Web Resources | About the Series

© 2002 Oregon Public Broadcasting