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September 13th, 2005
1-800-INDIA
Data: India, America, and Outsourcing
44% Amount of the market for software and back-office-services outsourcing currently controlled by Indian firms.
$21.6 billion Indian IT services, software, and BPO export revenues in 2005.
less than 3% Percentage of “mass layoffs” of American workers over the past five years taking place as a result of companies relocating operations overseas or due to import competition.
$5,400 Average annual entry-level salary for Indian information technology graduates.
$17 billion Revenues projected to be generated in 2008 by offshore IT services worldwide.
40% According to a survey of firms that have undertaken outsourcing projects, the percentage of international outsourcing projects that failed to produce satisfactory work or savings.
$1.2 trillion Predicted amount of revenues generated by the global IT-enabled services market in 2006.
800,000 Number of U.S. white-collar jobs believed to have been lost to outsourcing in India and other countries between 2000 and 2006.
3.3 million Estimated number of U.S. jobs that could be moved to such countries as India, China, and Russia by 2015.
14.1 million Number of American currently holding jobs considered to be at risk of being outsourced.
$136 billion Estimated amount of U.S. wages that could be lost to such countries as India, China, and Russia by 2015.
$5 billion Amount U.S. IT firms spent on offshore services from third-party outsourcers in 2000.
$77.38 billion Amount U.S. IT firms spent on offshore services from third-party outsourcers in 2006.
57% Percentage of Americans with incomes over $100,000 actively supporting free trade in 1999 — before significant numbers of white-collar jobs were moved abroad.
28% Percentage of Americans with incomes over $100,000 actively supporting free trade in 2004, after outsourcing of white-collar jobs became common.
24% Percentage of American customers who indicated in 2004 that they would stop doing business with a firm that outsourced their support staff.
66% Percentage of U.S. workers who feel that outsourcing is harmful to the economy.
5% Percentage of call centers — globally — likely to be offshored by firms in their home countries by 2007.

Sources: Gartner Inc., Global Insight, Datamonitor, ComputerWorld, neoIT, International Monetary Fund, University of California/MERCURY NEWS, IDC, Service Excellence Research Group, Associated Press, THE WALL STREET JOURNAL, Janco Associates, NASSCOM, Forrester Research.

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