Uber, Lyft drivers in Massachusetts certify first statewide ride-hailing union

BOSTON (AP) — Drivers for ride-hailing apps such as Uber and Lyft celebrated Tuesday after Massachusetts became the first state to recognize their union, a milestone in the growing effort to organize gig-economy workers classified as independent contractors under federal labor law.

The victory could provide a model for similar campaigns gaining traction in states including California and Illinois, where labor organizers are increasingly targeting app-based industries as drivers also grapple with the rapid expansion of self-driving technology.

As drivers waved signs and chanted with the gold dome of the Massachusetts State House providing a backdrop, labor leaders described Friday's certification as the largest private-sector organizing win since Ford autoworkers unionized in 1941.

Jean Fredo, who has driven for Uber for more than seven years, said he hopes the union will bring better pay, stronger protections against sudden deactivations and more stability for drivers.

"With the union, it will not feel like we're working for nothing," he said in French through a translator. "Now the money will not only stay in the billionaire's pockets. The money will actually come to the workers who work very hard."

Uber and Lyft said they planned to work with the new bargaining framework as negotiations move forward. Uber said it would work with the union and regulators while preserving "driver flexibility and hard-won benefits," while Lyft said it was committed to "engaging in good faith" and "helping drivers succeed while keeping rideshare affordable and dependable for everyone who counts on it."

The certification became possible after the state's voters approved a 2024 ballot measure creating a first-in-the-nation framework allowing ride-hailing drivers to unionize and bargain collectively while remaining independent contractors. Organizers say the union will ultimately represent nearly 70,000 drivers statewide.

Drivers hope for relief on wages, deactivations

A demonstrator holds copy of a certification recognizing the App Drivers Union as the bargaining representative for Massachusetts rideshare drivers during a Tuesday rally outside the Massachusetts State House in Boston. Photo by Leah Willingham/AP Photo

"Without the support of the drivers, we wouldn't be here," Victoria Acosta, a mother who drives for both Uber and Lyft, said in Spanish through a translator. She said she hopes the victory inspires drivers in other states.

Uber and Lyft drivers are generally classified as independent contractors rather than employees, meaning they are not covered by many traditional labor protections under federal law. Drivers typically use their own vehicles, pay for expenses such as gas and maintenance themselves and can choose when and how long they work through the apps.

Fredo said when he started driving for Uber he appreciated the flexibility and the ability to make his own schedule while still being present for his family. But over time, he said, he found himself working longer hours while earning less as gas and maintenance costs climbed.

Drivers can also lose access to the apps with little warning, he said.

"I live with stress — always scared to lose my app. This is not a way to live," said Fredo, who helped sign up hundreds of other drivers at airports and gathering spots around the Boston area.

"This is my family," he said, holding up a photo of his four children. "I'm fighting for a better life for them — just like everyone else is fighting for their families. My dream is to save and send my kids to college, and I believe we will get there."

A labor fight shadowed by automation fears

Supporters say rising vehicle costs, fluctuating pay and opaque app algorithms have fueled frustration among drivers who pay many work expenses themselves. Uber and Lyft have argued that drivers value the flexibility of app-based work and have opposed efforts that could reclassify workers or alter the industry's business model.

Massachusetts regulators are considering new ride-hailing rules involving safety standards and driver oversight. Days before the union certification, Uber warned in a blog post that some of the proposals could raise costs and reduce flexibility for drivers, while supporters said the changes are intended to strengthen safety and accountability.

The organizing effort has also unfolded alongside the rapid expansion of autonomous vehicle technology. Massachusetts still requires a licensed human operator inside autonomous vehicles tested on public roads.

Waymo has expanded driverless taxi operations in cities including San Francisco, Los Angeles and Phoenix, heightening anxiety among some ride-hailing drivers about the future of their jobs.

Julie Blust of the App Drivers Union said drivers across the country regularly communicate with one another about changing conditions in the industry, including the expansion of autonomous vehicles.

"Drivers now have an official organization and can speak with one voice about what's happening in this industry," Blust said. "We cannot let billions of dollars leave Massachusetts and go to Silicon Valley. That money feeds people's families, that money pays the rent."