Question: Banks like Wells Fargo and JP Morgan recently announced better-than-expected profits. The given reason is that they are making money on the refinancing of mortgages. Doesn’t mortgage refinancing imply lower rates of interest and repayment? How can they be…

Question: I am curious how you believe we should balance helping big companies with also helping their customers. The number one basic business principle is: Businesses don’t do well without customers. Solution: Provide customers. Here’s a case in…