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FILE PHOTO: Travellers are seen at the Delta Airlines check-in area at John F. Kennedy International Airport (JFK) in New ...

Economy Aug 03

Personalized pricing has spread across many industries. Here’s how consumers can avoid it

By Jay L. Zagorsky, The Conversation

Economy Jul 05

thriftingboom
Watch 7:43
What’s behind a thrifting boom among American shoppers

While thrift stores are nothing new, they’re becoming more popular as shoppers deal with rising costs of living and even in some cases earn a living as resellers. The secondhand clothing industry is projected to grow about three times faster…

By Ali Rogin, Veronica Vela

Economy Nov 30

Customers carry shopping bags on Black Friday in the Georgetown neighborhood of Washington
Watch 7:35
Consumers still feel inflation’s squeeze as holiday shopping season begins

The weekend after Thanksgiving is the traditional start of the holiday shopping season, beginning with Black Friday. Some retailers have been offering discounts throughout November in hopes of encouraging shoppers squeezed by inflation to open their wallets. We hear from…

By John Yang, Andrew Corkery, Veronica Vela

Economy Nov 28

Shoppers at a Costco store ahead of Black Friday in Arlington
Why retailers still see Black Friday as the high point of the holiday shopping season

In the U.S., analysts envision a solid holiday shopping season, though perhaps not as robust as last year’s, with many shoppers under financial pressure and cautious with their discretionary spending despite the easing of inflation.

By Anne D'Innocenzio

Economy Nov 04

A visa credit card is held in front of an Amazon logo in this picture illustration
Many retailers offer ‘returnless refunds.’ Just don’t expect them to talk much about it

Even if brands don't provide details about such policies on their websites, returnless refunds are expanding in at least some retail corners.

By Haleluya Hadero, Associated Press

May 27

How inflation-weary shoppers can find summer deals at major retailers

By Anne D'Innocenzio, Associated Press

The reductions, which mostly involve groceries, are getting introduced as inflation showed its first sign of easing this year but not enough for consumers who are struggling to pay for basic necessities.

Continue reading

Nov 22

Target to keep stores closed on Thanksgiving for good

By Anne D'Innocenzio, Associated Press

To limit crowds in stores, retailers last year were forced to turn what had become a weekend shopping blitz into an extended event with holiday sales beginning as early as October.

Continue reading

Oct 06

3 reasons Forever 21’s bankruptcy doesn’t spell the end of brick-and-mortar retailing

By Anthony Dukes, The Conversation

Three advantages physical stores still have over their online-only rivals.

Continue reading

Oct 15

Watch 6:33
The fall of a retail icon: why Americans stopped shopping at Sears

The once formidable retail giant Sears files for bankruptcy protection. The company, which also owns Kmart, will continue to operate as executives try to reverse a downward spiral exacerbated by e-commerce. John Yang examines the company’s storied legacy and tumultuous…

Continue watching

Nov 24

On Black Friday, the psychology of retail rage

By Jaeha Lee, The Conversation

New research shows how human emotions affect the likelihood to misbehave on Black Friday, as well as a significant difference between men and women.

Continue reading

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Full Episode
Thursday, Sep 4
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