Online reviews of businesses, from your corner coffee shop to your airport cab ride, are now ubiquitous. But fraudulent consumer reviews are also on the rise. Special correspondent Jackie Judd meets a fake review writer, as well as the people…
By PBS NewsHour
Working with Yelp and Columbia University, the New York City Department of Health and Mental Hygiene sifted through 294,000 Yelp reviews between July 1, 2012 and March 13, 2013 to identify cases of food-borne illness.
By Talia Mindich
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